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BEST WESTERN Designer Inn & Suites

#7 of 11 Hotels in Galena
Certificate of Excellence
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472 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Fairfield, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed two nights in one of the fantasy suites and were extremely happy with our room. Clean, quiet and beautiful decor. Staff was friendly and helpful . Usual hotel breakfast but area was clean and well stocked. Would love to stay here again and try another fantasy room !

Helpful?
Thank Anita T
Saint Paul, Minnesota
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Booked online using a trip booking tool. Immaculate room. Sparkling bathroom. Balcony was nice. The hotel website doesn't mention one key item: no elevator for a three story building. We had a room on the third floor, the pool was on the 1st floor. I didn't visit the pool area due to the two flights of stairs required each way.... More 

Helpful?
Thank KayBee1975
Fort Myers, Florida
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights while on a mini trip Located just off the highway going into Galena, maybe a 3 minute drive to downtown Clean, quiet even tho we were on the highway side. Decent enough free breakfast and morning paper available For $69 per night would stay again.

Helpful?
1 Thank MikeKFlorida
Gulfport, Mississippi
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great place to stay we stay here every time we go to Galena Very Clean newly remodeled rooms very nice pool is always clean Hot tub is great. .Breakfast always has a cold and hot and waffles has every thing you would want to put on top of it.

Helpful?
1 Thank Gayle H
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It has a very nice breakfast buffet. Nice clean rooms and some have balcony's. A pool,hot tub and a fittness center. The employee's are very nice and helpful. If you like shopping Galena,IL. has a town with several small shops.

Review collected in partnership with Best Western

Helpful?
1 Thank Jacqueline M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My room was just down the hall from the check-in desk. The hotel provided very efficient and friendly service with a quiet room and nearby exercise area for my dog. Breakfast was always very good with lots of choices and coffee was always available. Snacks were even provided around Happy Hour time!

Helpful?
1 Thank 082047
Romeoville, Illinois
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Actively being remodeled during the summer. The lobby was nice and modern. The room was larger than expected. The living room was a nice surprise. We definitely enjoyed the balcony. The only issue was the breakfast time during the weekdays. Most go there for vacation. The free breakfast ends at 9am. Way to early for a vacation destination. The pool... More 

Helpful?
1 Thank lilhornet
OTTAWA, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I was in tears because of this stay. This was my son's wedding. This is a once in a life time event. And Best Western ruined my experience!!! #1 Room 205 had MAJOR issue with a horrible musty/moldy smell. My husband assumed that it came from the air conditioner. They tried to Spray "air freshener" . This did not help.... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara R
Kenosha, Wisconsin
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice Get-A-Way weekend. We did the advance purchase when we made our reservation, very good price. We booked a 2 Queen Bed guest room. Our room (#216) was exactly as described in the website. This room was extremely clean and very quiet. We enjoy having a room with a sofa, we were also surprised to have a balcony. The... More 

Helpful?
1 Thank Silver-Ingot
Rock Island
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Best Western in Galena as it was conveniently located just minutes from historic downtown Galena and just two minutes from the access road to Chestnut Mountain Resort where we needed to be for social event. Probably one of the largest rooms we have had at any motel where we have stayed. Standard breakfast but... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Fred61201
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Location: United States > Illinois > Galena
Price Range: $81 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, Best Western + Iniative, getaroom.com, Hotwire and Priceline so you can book your BEST WESTERN Designer Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
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