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Worldmark Galena

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#8 of 11 Hotels in Galena
Certificate of Excellence
GreenLeadersSilver level
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Worldmark Galena
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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Reviewed 2 weeks ago via mobile

2 reservations were made and they put us close by each other. As owners we enjoyed the lay back ambience of the resort. Studio rooms are very cute, perfect for even four adults when they murphy bed is up. We enjoyed the hot tub, Murphy bed, small kitchen, and the grill. For a full 3 days we at in for...

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Helpful?
Thank Jason K
Karen G, Owner Care at Worldmark Galena, responded to this review

Hi Jason, Thank you so much for sharing your New Year's Eve with us! We're glad that the unit met your needs, and that you felt like part of our family. Also, thank you for the feedback about the early phone call. We'll address this issue, since we know that guests want to relax on their vacation. We hope you...

Cedar Rapids, Iowa
Reviewed 3 weeks ago

Generous 3 star rating. A week in Galena, Illinois - booked a special getaway with my wife. Studio apts here are a notch better than dorm rooms; $100 a night is NOT a bargain. Postage-stamp-sized Murphy Bed, confusing WIFI, minimal amenities, etc. You can see the toilet directly from the couch. No food or lounge. 6+ miles from Galena. There's...

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Helpful?
Thank Thronetogether
Des Moines,
Reviewed 3 weeks ago

We have stayed at this hotel twice, once in October 2014 during the fall and the beginning of December 2016. The first time we stayed our room smelled a bit like pancake syrup which was a bit disappointing but the property has a nice location, great staff and great rooms and we came back anyway. First, the hotel is about...

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Helpful?
Thank JennJann
Karen G, Owner Care at Worldmark Galena, responded to this review

I'm so happy that you gave us a second chance after your disappointing first stay. We're very glad that you enjoyed the lobby with the fireplace and the decorations, and that the hot tub lived up to your expectations. We hope to see you again, and that you and your family have a safe and happy New Year! Warm regards,

Winona, Minnesota
Reviewed 4 weeks ago

We were guests of another couple in a two bedroom suite. Our bedroom held two very comfortable twin beds and a night stand. There was a double sided fireplace between our room and the living room. The kitchen was well equipped and the living room furniture was comfortable. Our only issue was with the lights in the second bedroom. There...

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Helpful?
Thank Sandy D
Karen G, Owner Care at Worldmark Galena, responded to this review

Hello Sandy, Thank you for this great feedback about the lights in the second bedroom. This is something we can look into to see if we can make it more convenient for guests. We're very happy that you enjoyed your stay with us. Please let us know if there are opportunities to make your stay better in the future. We...

Shumway, Illinois
Reviewed December 10, 2016

We enjoyed the stay. Room was clean and well laid out. Staff was very courteous. Only downside was room above had children running, to be expected of small ones, but adults footsteps were loud too, plus vacuumingr several times per day was a bit distracting. Couldn't hear a peep next door but sounds above were very loud.

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Helpful?
Thank sueshelly
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you so much for sharing your experience. I'm glad you were able to enjoy your stay despite the noise from the unit about you. In the future, if there is an issue during your stay, I would encourage you to speak with our resort staff. We want all of our guests to be able to relax and enjoy the...

Wausau, Wisconsin
Reviewed November 26, 2016 via mobile

We stayed here for a long business weekend. Rented a studio with a Murphy bed. Very convenient for eating and shopping in Galena. Will book again in the future. Only drawback was the mattress was too firm for my liking

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Helpful?
Thank Mary K
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you so much for sharing your experience. We're happy that you had time to enjoy going into Galena. We hope you come back to visit us soon. Warm regards,

Fairview Heights, Illinois
Reviewed November 26, 2016

The facility was extremely well maintained and comfortable. The staff was courteous , friendly and helpful. The only reservation I have was that the TV system did not always work. The Guide was unavailable much of the time.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank jerrilj747
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you for this great feedback about our TV system. This will allow us to continue to enhance the vacation experience at our resort. We're glad your unit was comfortable. Please let us know if there are opportunities to make your stay better in the future. Warm regards,

Pekin, Illinois
Reviewed November 6, 2016

The rooms had a fully equipped kitchenette and private balcony. The rooms had plenty of room and loved the 2 sided fireplace that faced the bed or jetted tub. We stayed 2 nights but the weather was cold and rainy so the tub was great to take the chill off. Our biggest complaint was that there was construction work being...

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Helpful?
Thank CPS40
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you for this great feedback. This will allow us to continue to enhance the vacation experience at our resort. I apologize for the construction during your stay, and I'm happy that you were able to enjoy the jetted tub and fireplace. Please let us know if there are opportunities to make your stay better in the future. Warm regards,

Reviewed September 10, 2016 via mobile

Our apartment was spacious, clean and nice decor. The showers were great and the beds comfortable. The private balconies and fireplaces made for very nice down time between shopping, sightseeing and eating. When we arrived Sandy greeted us and was friendly, courteous and upbeat - great way to start our stay. The kitchen was fully furnished. A well-designed 2-bedroom unit.

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Helpful?
Thank Janet W
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you Janet for your kind words for our resort and our staff member. We are happy to hear that you enjoyed your stay and look forward to seeing you for your next visit.

A TripAdvisor Member
2 reviews
Reviewed September 9, 2016 via mobile

My wife and I visited for 2 nights. Ideally suited for a quieter getaway. We were impressed by front desk personal.... very very helpful and friendly. Views from rooms are good and place is in good condition. Air conditioning n small studio is noisy. Overall Nice place

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Helpful?
Thank A TripAdvisor Member
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you for your feedback. We are happy to hear that you & your wife enjoyed your stay and that our front desk staff was able to assist you. We apologize that you experienced noise from the air conditioner. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Worldmark Galena

Address: 5129 West Longhollow Road, Galena, IL 61036
Location: United States > Illinois > Galena
Price Range: $97 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Worldmark Galena 3*
Number of rooms: 69
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Also Known As:
Worldmark Galena Hotel Galena
Hotel Style:
#1 Green Hotel in Galena
#7 Romantic Hotel in Galena
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Questions & Answers

Here's what travelers have asked, with answers from Worldmark Galena staff and other travelers.
3 questions
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Bridgeview, Illinois
Onslow, Iowa
3 months ago

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Questions? Get answers from Worldmark Galena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a 1 or 2 bedroom”
 of 5 bubbles Thronetogether, 3 weeks ago | Read review
“Request room not facing parking lot”
 of 5 bubbles JennJann, 3 weeks ago | Read review
“Ground floor easy access to recycle near front desk”
 of 5 bubbles sueshelly, Dec 10, 2016 | Read review
“If you can get a room facing the back of the hotel your balcony is pretty much private.”
  • With bed up
  • Murphy bed was surprisingly comfortable
  • Balcony is pretty much private.
  • Best view possible. Pretty much private.
 of 5 bubbles tariqe373, Aug 18, 2016 | Read review
“I like third floor but all floors good.”
 of 5 bubbles 895stevene, Jul 25, 2016 | Read review
5 of 5
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