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What a great B and B. After reading reviews about all of the B and B's in Galena, I knew The Steamboat House was the place for us. Each room is unique in its own way and I'm not only talking about the guest rooms....More
Thank MARY B
Response from Carol G, Owner at The Steamboat HouseResponded August 21, 2017
Mary, I really enjoyed meeting and getting to know you. Thanks very much for the wonderful review; it's good to know our efforts are appreciated. We would love to welcome you again if you are in this area!
I just can't say enough positive things about this marvelous B&B. The hostess, Carol, is amazing; her breakfasts are to die for. Carol provides wine and cheese every afternoon at 5:30 pm, cookies at 8:30 pm, coffee/tea outside your rooms at 7:30 am, breakfast at...More
Response from Carol G, Owner at The Steamboat HouseResponded August 11, 2017
Donna, we just can't thank you enough for your kind words. Enjoyed meeting you and the ladies and are anticipating your return. There is a girls getaway weekend in September every year, I know you and the gals would just love it!
We just returned from our 2-night stay here and can't say enough about our wonderful experience at the Steamboat House. Carol made us feel welcome from the moment we walked in the door to wine and cheese! Her breakfasts are to die for and the...More
Response from Carol G, Owner at The Steamboat HouseResponded August 1, 2017
We are very pleased that you enjoyed your stay with us. Thank you for taking time to write a review and your kind comments. We strive to make every guest feel welcome and appreciated. We look forward to your next visit!
In June, we spent 3 days in Galena and 2 nights at the Steamboat House. It's a charming Victorian home in this historic city. The house is loaded with antiques, patterned carpets and wallpapers. Carol, the innkeeper, is friendly but not intrusive. She is a...More
Thank christine s
Response from Carol G, Owner at The Steamboat HouseResponded August 5, 2017
We are thrilled that you enjoyed your stay here at The Steamboat House. We take pride in knowing that our efforts do not go unnoticed. Meeting you both was a pleasure and we look forward to your return.
We took the opportunity when in Galena this July and booked a night at 'The Steamboat House'. We booked into Elsie, a great room overlooking the back of the house. Arriving at 4 pm after a couple hours walking through downtown Galena we were just...More
Thank Jon L
Response from Carol G, Owner at The Steamboat HouseResponded July 31, 2017
Thank you for taking time to write a review. We value your comments; they make us aware of our guest's expectations. We take all critiques seriously and use them to improve our service. I'm pleased your overall experience was enjoyable. We thank you for your...More