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Eagle Ridge Resort & Spa

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444 Eagle Ridge Dr, Galena, IL 61036-7805
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Traveler (227)
Room & Suite (48)
Dining (16)

About

#7 of 11 hotels in Galena
Location
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Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Canoeing
Game room
Children Activities (Kid / Family Friendly)
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Golf course
Hiking
Horseback riding
Skiing
Tennis court
Fishing
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Concierge
Convenience store
Gift shop
Newspaper
Shops
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Room service
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
2,352Reviews22Q+A100Room tips
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gscs76 wrote a review Sep 9
sterling36 contributions11 helpful votes
Eight of us have been coming to Eagle Ridge for long golf weekend for 30 years. I have always enjoyed the courses. While playing the North course this year it took us over 5 and a half hours to play. The group in front of us had no idea what they were doing. There were many holes open in front of them. We told the people on charge after nine holes and they did nothing. It got so bad on the back nine that 2 foursomes behind us quit and left the course. They said they could not take the slow play any longer. The issue could have been handled very simply if a Ranger was in use. There were plenty of bag people around club house. Not an enjoyable experience.
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Date of stay: September 2020
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Charles M wrote a review Sep 6
Chicago, Illinois7 contributions4 helpful votes
My family and I have stayed several times at Eagle Ridge. My wife decided to book one of the rental homes because we wanted to bring our dog along. We paid the extra fee for our pup. Unfortunately, it seemed like the house was not thoroughly cleaned. The shower curtain liner was stiff and old. The bed was not tripe sheeted like the hotel rooms in the main building. However, the views in Galena were great and we were able to take nice walks along the golf course.
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Date of stay: November 2019
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Wieds138 wrote a review Aug 2020
Chicago, Illinois36 contributions17 helpful votes
Let's start with the good. The golf at Eagle Ridge is fantastic. I played the North and South courses. Both were in solid shape. I would have preferred the greens a bit faster but they were by no means slow. Rental clubs were Titleist so that was positive. I played with my almost 4 year old son and the staff couldn't have been nicer or more accommodating. The staff in Eagle Ridge overall did a great job wearing masks and enforcing rules on capacity at the General Store. We rented a pontoon and went fishing and the marina staff was very friendly and helpful. Now on to the room. We stayed in a Villa, Spring Creek #33. The furniture is dated. It doesn't look like anything has been updated since the Carter administration. The room smelled horrible, liked smoked fish. The downstairs bedroom tv remote was filthy and sticky. The grill igniter didn't work. Noticable cobb webs on the windows. Normally, I would have requested a new room but we were travelling with a baby who needed to nap and it would have been a large production to move everything post nap so we decided to just suck it up. Also, the room featured a washer/dryer but there was no laundry detergent. We called housekeeping and this is just standard policy to not have complimentary laundry detergent. At $300 plus a night I was a bit shocked and have never encountered this before at a hotel. I would recommend that they state this before checking in to manage guest expectations.
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Date of stay: August 2020
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susannedanc wrote a review Aug 2020
Los Angeles, California4 contributions2 helpful votes
This is a beautiful Midwestern resort. It is incredibly big and there is not much attention paid by the front desk. I made a reservation that guaranteed me a lakeview. It was not a special request; a lakeview room was guaranteed at that price. I got a room with a parking lot view. The front desk pretty much shrugged their shoulders. I was not moved. Disappointed.
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Date of stay: August 2020Trip type: Traveled solo
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AC2323 wrote a review Aug 2020
Chicago, Illinois8 contributions6 helpful votes
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*Writing this review for the health of others we hope we can dissuade from a stay here. The state in which we found our accommodations was terrifying* Call it a hairy situation…call it incompetence …we’d call it a biohazard that should be shuttered in the time of Covid until the health department investigates. Read on if you plan to stay here. Puke-inducing, putrid, and disgustingly dirty does not even come close to describing the state in which we found our ‘villa’ at Eagle Ridge. Seeking a secluded and safe in-state getaway in Illinois in July during Covid—with fond memories of staying at Eagle Ridge Territories years ago—my husband and I booked what we thought was a 2-bedroom home/villa—it turned out to be a dilapidated, decrepit and hazardous condo unit on the basement level of a condo building—far from what was expected. Especially for almost $400 a night. Upon entering the unit, we were hit with the foul, decomposing scent of moist must and old, wet shag carpeting. Trying to look past how worn, used and sat-in all the furniture seemed, we hoped the unit itself would at least be clean given the current Covid crisis. Take a look at the pictures, and you will see this was certainly not the case. Aside from new soap by the sink, it would be our best guess that housekeeping did not even clean the unit prior to our arrival, despite having to wait for our room to be ready and the hotel “checking” by radioing someone to ensure it was “clean” before releasing the room to us. Dust and hair were everywhere. The cutting board in the kitchen had blackened crumbs all over it from the last tenant. A coffee mug in the cabinet had white, murky, soiled who knows what inside. The carpet had dirt and burn holes in it. Picture frames were topsy turvy. The curtain on the screened in porch was hanging on by a thread. One television remote was lying belly up with an exploded battery; the other remote was taped together and had oodles of crimped white hair stuck in it. A sticky half-hardened substance was all over the coffee table. And to top it all off, the air vent in the bathroom had a roll of toilet paper haphazardly stuffed in it from somebody apparently attempting to halt a leak of orange mystery liquid. It struck us as such a shock and quite the breathing hazard in a time of widespread respiratory distress to see that this was the state of the unit. Looking under the sink, we found old, dingy sponges, a rusted fly swatter and a clear indication that cleanliness is far from a priority. VOM. VOM. VOM. We were thoroughly horrified for our own health and wanted to leave immediately. Upon calling to complain and ask for different lodging, the front desk staff insisted the musty smell was from the “ozone” they spray to prevent against Covid-19 and said there were no other accommodations available. They offered to send a cleaning crew in that evening, but not wanting to risk our own health amongst several strangers, we declined and asked for a refund. I honestly don’t know that there was any amount of cleaning that could be done to truly make that unit worthy of a guest. They offered 10 percent off our stay, which wasn’t even close to approaching the full refund they should have offered immediately given the biohazard that was this villa. No apologies were issued whatsoever. Given the late hour, we were forced to stay the night there and make a run for it the next day. Upon leaving promptly the following morning, we did receive a refund for our second night that we would be no longer taking and beelined it back home. I can’t stress enough how utterly uncaring or incompetent the management must be to let a unit like this exist for the public’s use. It’s simply begging for virus spread and cross-contamination on literally every surface. Truly the most nasty, nightmarish stay. What a shame given what a beautiful resort property and outdoorsy escape this could be. Please strongly consider alternate lodging if you are planning to be in the Galena area. Do it for your sanity. Do it for your peace of mind. DO IT FOR YOUR HEALTH.
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Date of stay: August 2020
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PRICE RANGE
$195 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eagle ridge hotel galena, eagle ridge resort and spa, eagle ridge resort galena, eagle ridge resort & spa
LOCATION
United StatesIllinoisGalena
NUMBER OF ROOMS
312
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Frequently Asked Questions about Eagle Ridge Resort & Spa
Which popular attractions are close to Eagle Ridge Resort & Spa?
Nearby attractions include Psychic Medium Chris McBrien (4.7 miles), P.T. Murphy Magic Theatre (4.7 miles), and Great American Popcorn Company (4.7 miles).
What are some of the property amenities at Eagle Ridge Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Eagle Ridge Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Eagle Ridge Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Eagle Ridge Resort & Spa?
Conveniently located restaurants include Fritz and Frites, Otto's Place, and Root Beer Revelry.
Are there opportunities to exercise at Eagle Ridge Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Eagle Ridge Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eagle Ridge Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eagle Ridge Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Eagle Ridge Resort & Spa?
Many travelers enjoy visiting Ulysses S. Grant Home (4.4 miles), Root Beer Revelry (4.7 miles), and Washburne House State Historic Site (4.6 miles).
Does Eagle Ridge Resort & Spa have any great views?
Yes, guests often enjoy the lake view available here.