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BEST WESTERN PLUS O'Hare International South Hotel

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180 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Ellsworth, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The street noise was terrible. Windows old. Shuttle service not clearly spelled out. Long wait at airport. Other guests noisy and tried to get into my room. Shuttle driver tried to help me out by stopping for some food at a drive through and got yelled at by the night manager. There was no food at or near the hotel.... More 

Review collected in partnership with Best Western

Helpful?
Thank rgreenem
Honolulu, Hawaii
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a flight the next day. The room was clean with wifi, microwave and a good breakfast. There were two fast food places within walking distance. The staff was friendly and accommodating.

Helpful?
Thank Hontower
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Hontower, Thank you for your review. I cannot tell you how much we appreciate you taking the time to give our hotel such positive feedback. Your review is a highlight of what we want all our guest to mention in reviews. Our clean guestrooms, the working internet service and the hot breakfast buffet, we are extremely happy about the... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I spent two nights at Best Western O'Hare International South Hotel in Franklin Park, IL. I was in Chicago for an annual business trip and this hotel provided several amenities at a great price per night. The establishment is clean and well kept, especially the rooms. The staff was friendly and helpful. I would definitely recommend this hotel to a... More 

Review collected in partnership with Best Western

Helpful?
Thank Mascil B
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Mascil B. Thank you for the 5 star review and feedback on what you enjoyed about your last visit to the Franklin Park – Best Western Plus. Your review mentioned that you were traveling on business, so we hope that your travels return you to Franklin Park in the near future. When they do, we would love to have... More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Due to an early flight from O'Hare to Miami and not wanting to wake up in the middle of the night to take a shuttle I began to search for reasonably priced hotel nearby with shuttle service. I have used Best Western many time over the years as my son played ice hockey and was on a travel team. Additionally... More 

Review collected in partnership with Best Western

Helpful?
Thank ContessaGiovanna
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Contessa Giovanna, Thank you for your positive feedback. I am so pleased to hear that you enjoyed your stay at our hotel. I would like to thank you for taking the time to make us aware of your delightful experience during your recent stay. We know you have many choices when it comes to lodging in the Franklin Park... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

CONTINENTAL BREAKFAST WAS AMAZING!!! The internet was super fast, The rooms are nicely decorated and beds are very comfortable. I was very impressed with all the amenities of the room , everything worked perfect. I loved the fact that there was a fresh coffee all day long in the lobby and fresh iced water. I would definitely recommed this hotel... More 

Review collected in partnership with Best Western

Helpful?
Thank JOANNA K
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear JOANNA K, Thank you for your positive comments. We appreciate you taking the time to write such a thoughtful and kind review. We are always pleased to receive praise and acknowledgment of such a positive nature especially regarding the guest rooms, the amenities and our staff. On behalf of the entire team, we would like to say thank you... More 

Kennewick
Level Contributor
219 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is very reasonable for the Chicago O'Hare area. We booked it because of the 24/7 airport shuttle. What we did not realize, if you just want a shuttle to the airport to catch the train downtown it will cost you $10. It is only free if you are going to or from the airport to catch a plane... More 

Helpful?
Thank harv2u
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

harv2u Thank you for your review. We appreciate all comments as this is the only way we can truly improve. As we do only provide complimentary shuttle service to and from the airport, we are in close proximity of several train stations that will take you right into the downtown Chicago area. I greatly appreciate your compliments about our staff;... More 

Lemon Grove, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2016 via mobile

I stayed here at this hotel earlier and I immensely enjoyed myself and the staff there was very sweet to me even at checkout. The shuttle was great and timely and the gentleman was very patient and accommodating. Then theres the breakfast that they serve, it was very tasty and delicious especially the items from White Castle. When I come... More 

Helpful?
Thank Bonita R R
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Bonita R R Thank you for writing about your stay with us here at the Best Western – Franklin Park. We were thrilled to read such awesome feedback regarding our hotel and staff. It is always exciting to read that a guest found the staff to be patient and accommodating. Kind words such as yours mean so much to our... More 

Wake Forest, North Carolina
1 review
5 of 5 stars Reviewed July 20, 2016

I am appreciated for the service when I stayed at this hotel. At night, I slept very well. The breakfast is also very good. There are many items to choose. I like this hotel and I also like this service. Next time, I will stay at this hotel again.

Review collected in partnership with Best Western

Helpful?
Thank bob498
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

bob498 Thank you very much for your positive feedback. We are extremely happy that you choose the Best Western Plus - O'Hare International South Hotel, Franklin Park, Illinois, for your lodging needs. We hope you will consider staying at our hotel again and planning your next visit with us soon. Once again, thank you for your thoughtful comments. We look... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 19, 2016 via mobile

This place has the rudest front desk people I ever encountered!!! We checked in 20 min early and they charged is an extra $10. They told us that they have a 24 hour shuttle which was not true!!! They stranded us at the airport for two hours at 11:45 at night. The night desk person hung up on us 5... More 

Helpful?
Thank SusieCZ
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

SusieCZ I am so sorry to see that your stay with us failed to meet your expectations. We really strive to create an exceptional guest experience and we all take it to heart when we do not achieve that. Our goal is always to provide a great stay for our guests and that we failed you in that regards is... More 

Travelers are raving about these Franklin Park hotels

Congleton, United Kingdom
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

We stayed here for two nights. The hotel has been recently renovated. Our room was lovely, modern, comfortable, well equipped , and spotlessly clean. The breakfast area was pleasant with a good range of hot and cold options and again very clean and well looked after. There is a gym and indoor pool which we didn't use but looked fine.... More 

Helpful?
Thank Adele M
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Adele M Thank you for your awesome review! It is so wonderful to hear that you enjoyed your stay at our hotel. We are honored and humbled that you chose our hotel for your lodging needs. Your review is a highlight of what we want all our guest to mention in reviews. We can't thank you enough for all the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
The pet-friendly BEST WESTERN PLUS O'Hare International South Hotel in Franklin Park, Illinois is just few minutes away from O'Hare International Airport. Our O'Hare Airport hotel provides O'Hare Airport shuttle service to and from the airport 24 hours a day, seven days a week. Our hotel is situated about four miles from the Donald E. Stephen Convention Center, Rosemont Theatre and Allstate Arena. Attend a business conference, hear a Broadway musical performance or cheer the hockey team at a game near our hotel. Experience Chicago's renowned shopping at the nearby Fashion Outlets of Chicago, or make a wager at nearby Rivers Casino in Des Plaines. Explore the Windy City during your stay and make the short drive or train ride to well-known things to do in Chicago such as Rosemont Walk, The Magnificent Mile(R), Navy Pier and Wrigley Field. Start your work or sightseeing day right with our complimentary hot breakfast at our community table or a table for two, both featuring comfortable seating. Ask our knowledgeable team members for restaurant recommendations and transportation options. Each of our comfortable king or queen size bedrooms is equipped with free Wi-Fi, desk or activity table and flat screen HDTV. Consider an upgraded room with mini-refrigerator and microwave oven. Enjoy the comforts of home and friendly service at the BEST WESTERN PLUS O'Hare International South Hotel, offering a convenient location and access to downtown Chicago via the Chicago Transit Authority (CTA). ... more   less 

Additional Information about BEST WESTERN PLUS O'Hare International South Hotel

Address: 3001 Mannheim Rd, Franklin Park, IL 60131-2434 (Formerly Comfort Inn O'Hare South)
Location: United States > Illinois > Franklin Park
Price Range: $99 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN PLUS O'Hare International South Hotel 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Inn o`Hare South Hotel Franklin Park
Comfort Inn Franklin Park
Franklin Park Comfort Inn
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