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Hampton Inn St. Louis/Fairview Heights

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306 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn St. Louis/Fairview Heights
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Showing 306: English reviews
Ballwin, Missouri
Reviewed January 30, 2017

We stayed at this property for a funeral in the area. The property is very conveniently located and very nice. The staff was great and while we arrived at breakfast right before the end there was still plenty of food available. We've stayed at other properties where they run out and we are told "sorry". I would recommend staying here...

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Thank bill63021
00gC, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying at Hampton Inn St. Louis/Fairview Heights while attending the funeral. We are glad our location was convenient for your visit and you were very pleased with our staff. They will love hearing their efforts are noticed, as this inspires and motivates them to deliver exceptional customer service. Thank you so much for your recommendations. We hope...

Neodesha, Kansas
Reviewed January 27, 2017 via mobile

We had contact with two different desk clerks--both nice and helpful. We were in a handicap room--very good accommodations with excellent shower. The breakfast good and black berries plus other items for oatmeal. Jamal, dining room, took good care of us. Pleasant way to start your day.

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Thank smallkansasgirl
00gC, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

It was a pleasure having you as our guest at the Hampton Inn St. Louis/Fairview Heights! I am glad to know how much you appreciated the exceptional service offered by Jamal and the Front Desk team, and that you were impressed with our complimentary breakfast buffet. Thanks again for being our guest, we hope to have the opportunity to welcome...

Spearfish, South Dakota
Reviewed January 18, 2017

I stay at Hampton Inn hotels frequently. The front dest staff at this Hampton is exceptional! They were totally welcoming and helpful in every aspect from local information to restaurant recommendation. All this plus welcome gifts of beverages and snacks!

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Thank David C
00gC, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for being loyal towards our brand and for the wonderful review of Hampton Inn St. Louis/Fairview Heights! We are delighted to read how much you enjoyed your stay, and especially how our staff provided you with excellent service. They love hearing their efforts are noticed, as this inspires and motivates them to deliver exceptional customer service. It was...

Washington DC, District of Columbia
Reviewed January 3, 2017

My stay at your Hampton Inn was very disappointing half way through and upon departure. I've never stayed in a Hilton brand hotel where you can literally hear every step the guest in the room directly above made. I was awaken by the constant stomping/running and vacuum cleaning performed by housekeeping. However my most disappointing moment was upon departure. At...

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Thank Tekay_J81
ManagerX1, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Dear Takethia, thank you for choosing to stay with us while visiting family and for sharing your concerns. We are so very sorry we did not properly handle the billing error and for leaving you with the impression your situation was not important or deserved a prompt resolution. We endeavor not only to meet, but to exceed our guest's expectations,...

Kansas City, United States
Reviewed December 15, 2016

They had what I needed when I needed it. Everything was convenient, the staff was nice, the pool was comfortable, the food was filling and the parking was convenient. The staff even gave me an idea of how long it would take me to get to my meeting in the morning which allowed me to plan ahead.

Review collected in partnership with Hampton
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Thank B9625RCmarkw
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying with us at Hampton Inn St. Louis/Fairview Heights and for your very kind review. We work hard to provide excellent service in every area of our facility, and it is always nice to receive compliments from satisfied guests! It is also great to read that you were impressed with our pool area, the food we serve,...

Bluffs, United States
Reviewed December 7, 2016

Very nice hotel, good location to local shopping venues and restuarants. My husband and I Christmas shop in this area every year, this hotel was in an ideal location to the mall and other stores as well as many good quality restuarants. We will definitely be back!

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Thank brendabN3910TQ
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying with us at the Hampton Inn St. Louis/Fairview Heights on your recent shopping trip. We are happy to know our location was perfect for everything you planned to do in the St. Louis area and that your trip was a success. We appreciate you sharing your experience online so future guests can see what makes our...

Plainfield, Illinois
Reviewed December 5, 2016 via mobile

Spent two nights here, the first planned, and the second unplanned due to weather. The hotel is two minutes from the I-64 / IL hwy 129 interchange, a typical Hampton Inn, fairly recently updated. Breakfast on Sunday was very good, featuring scrambled eggs and maple sausage. Monday morning's choices of pre-made omelettes and bacon were less desirable to me, but...

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Thank V_B_Z
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for taking the time to review your stay at the Hampton Inn St. Louise/Fairview Heights. We are thrilled that you enjoyed the variety of hot and cold items on our complimentary breakfast buffet. We make every effort to go the extra mile for our guests, and I am pleased you were impressed with your clean and comfortable room along with...

Hampton,Georgia, United States
Reviewed December 1, 2016

I am from the St. Louis but I now live in Atlanta. Was home visiting for my moms birthday. The hotel staff was excellent. I always stay at Hampton because the rooms are clean I have never had a bad experience at a Hampton Inn. This hotels staff was super friendly and extra courteous. Highly recommended!!!!

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Thank Stephen L
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Stephen, it’s always a pleasure welcoming you back, and we are so delighted you had an excellent stay again. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks again from all of us at Hampton Inn St. Louise/Fairview Heights. We hope to see you again soon! Yours in...

Greenfield, United States
Reviewed November 29, 2016

Close to the interstate; wide range of restaurants and stores nearby including OfficeMax for business travelers; St. Louis attractions less then 30 minute drive from this location; Friendly and accommodating staff members.

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Thank Michelle M
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Our thanks for evaluating your recent stay at the Hampton Inn St. Louis/Fairview Heights. We are delighted that you enjoyed your business trip to the St. Louis/Fairview Heights area which was convenient for your needs and the hospitality of our associates. Thanks for being our guest, and please come back and see us again soon! Yours in Hospitality, Nick Elven...

Greeneville, Tennessee
Reviewed November 19, 2016

The young lady never acknowledged I was there and never looked at me even when I spoke to her. I'm a Hilton Honors member and was treated like I was bothering her cause I wanted to check in. Sad because otherwise the property was nice as was the cleaning lady.

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Thank 781raye
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for being a Hilton Honors member. Our number one priority is making sure you receive outstanding service, and we are so sorry for difficulties with one of our front desk associates. I assure you that is not typical of our service levels but regardless it should not have happened. I am working with my desk staff to make...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy the Hampton Inn and Suites St. Louis/Fairview Heights, which is located in suburban Southwestern Illinois, twelve miles from downtown St. Louis, Missouri. It is also located next to St. Clair Square Mall. Take advantage of all the amenities we have to offer including free hot breakfast, free WiFi, an indoor pool, and 24-hr business center. ... more   less 

Additional Information about Hampton Inn St. Louis/Fairview Heights

Address: 150 Ludwig Dr, Fairview Heights, IL 62208-1333
Location: United States > Illinois > Fairview Heights
Price Range: $120 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn St. Louis/Fairview Heights 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn St. Louis/Fairview Heights Hotel Fairview Heights
Hampton Inn Fairview Heights
Fairview Heights Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn St. Louis/Fairview Heights staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Hampton Inn St. Louis/Fairview Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find somewhere away from the highway or maybe a newer more soundproof facility.”
 of 5 bubbles ndo38, Feb 1, 2017 | Read review
“Rooms adjacent to the highway do not have triple-paned windows.”
 of 5 bubbles Jeane141, Sep 25, 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles lrgor, Jul 26, 2016 | Read review
“Request a room on the opposite side of the interstate”
 of 5 bubbles , Jul 25, 2016 | Read review
“Ask for rooms on the opposite end of hotel from highway”
 of 5 bubbles Clareinsguy, Jun 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question