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Comfort Suites

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147 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Chicago, Illinois
Reviewed August 16, 2016

When we got there we were given a king size bed room. We went to the front desk and said we asked for a double queen. We were told we should have booked online. Was told there was nothing that could be done. This was very aggravating but she said nothing can be done. What if the rest of our...

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Helpful?
Thank Darrlyn K
Cordova, Tennessee
Reviewed August 5, 2016

I always stay at this hotel when in the St. Louis area. When I began staying at Choice Hotels, it was my first Comfort Suites and has long been one of my favorites. It's been awhile since I have been to this particular hotel, and when I walked in, I noticed that the lobby and breakfast had been renovated. That...

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Thank John M
Reviewed July 29, 2016 via mobile

We stayed here in a "2queen and pullout couch" room. With a 12 and two 10 year olds with my husband and I, it was a great room. Clean and quiet. Breakfast was typical, but good. Boys are always happy to use the waffle maker! I booked the room on line, made an error and called the hotel to correct....

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Thank Jo Ann E
Huntingburg, Indiana
Reviewed July 25, 2016

Hotel is finishing up a refresh and our room was mostly done. We still had very old furniture. We had NO view at all from the 2nd floor as the roof from the front of the building covered 90 percent of us being able to see out the window. We didn't complain, because someone has to get stuck with this...

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Thank Jason L
Reviewed July 17, 2016

Our power was out and we were unsure when the power would be restored. They were very cool and held the room for us past the 4pm deadline. Most hotels would have charged you no matter what.... they didn't. We ended up staying. Nice pool. The breakfast they offered was included and not lame at all !!!! Great biscuits and...

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Thank Sandy K
Smyrna, Georgia, United States
Reviewed July 4, 2016 via mobile

The hotel is in the process of receiving a facelift, and looks good on the surface. New carpet, an overall updated look. Good first impression. Our check in was pleasant enough, but the young lady never filed our registration. So, the next day, we received a weird phone call from the front desk saying we weren't registered at the hotel....

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Thank David S
Reviewed July 1, 2016 via mobile

Would highly recommend this place to anyone!!! Wonderful staff, clean and comfortable rooms! Breakfast was the perfect start to the day! Pool was a great place for the kids to burn some energy after being in a car for so long.

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Thank Paula C
Reviewed June 7, 2016 via mobile

Booked using points and a Credit card! Staff was excellent except for an exceptionally rude night audit woman that felt the need to point out she has 5 children! Every Comfort I've stayed with had 24 hour coffee she wasn't going to make any until 5am for breakfast, mind you it was 4:30. So I requested more coffee for single...

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Thank Heather S
Reviewed May 29, 2016

Quite little area with good beds and Great suite with a hide-a-bed. Hot breakfast was good with Biscuits & gravy, eggs, etc. 1/2 hour away from the Saint Louis Arch. Near stores and gas. Being renovated.

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Thank Cherye O
Reviewed May 22, 2016

This property has the worst customer service I have ever experienced. They had a young girl at the desk on a Friday night who didn't know what she was doing.( I don't fault her, they left her there alone.) Tried to use a coupon and had to go through 6 people. The last one told me to go ahead and...

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Thank Elaine C
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 137 Ludwig Dr, Fairview Heights, IL 62208-1334
Location: United States > Illinois > Fairview Heights
Price Range: $94 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here they have a bug problem!”
 of 5 bubbles 83AngelaM83, Oct 10, 2016 | Read review
“I prefer the 2nd floor”
 of 5 bubbles tracie0427, Oct 2, 2016 | Read review
“We enjoyed a whirlpool suite.”
 of 5 bubbles robertrV5449PC, Aug 29, 2016 | Read review
“Don't stay near the pool”
 of 5 bubbles Dreusmom, Jan 30, 2016 | Read review
“Even numbered rooms face the back of the hotel, which gives a view of classic Illinois farm life - including cows, barns, etc.”
 of 5 bubbles pastorrob7, Dec 1, 2014 | Read review
5 of 5
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