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Comfort Suites

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149 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Reviewed 4 weeks ago

I typically stay at the Comfort Suites in St. Charles but this property was much better!! The room was clean!! It looks like it has been recently renovated. CLEAN IS SO IMPORTANT TO MY FAMILY!! Breakfast was standard. Biscuits and gravy needed to be hotter..I will definitely stay here again and refer others.

Thank ler7890
Reviewed December 15, 2016 via mobile

We are on the road and we have been from Charleston SC to Jacksonville FL to Fairview Hieghts Illinois! A lot of driving in a few days and more to go...it was an aggravating day so we got a nicer hotel room to end the day. I went to the choice app and we chose this hotel because it had...

Thank davista1967
Merzig, Germany
Reviewed October 26, 2016

I have chosen comfort suites several times on my trips and therefore also checked in at this location. However, it was not only the most expensive one I have stayed but also the worst. The first room we got was unacceptable. The bathroom was dirty, and in the sleeping room there was some millimeter of dust on most of the...

Thank Big D O
FVHComfortSuites, General Manager at Comfort Suites, responded to this review

I do apologize again as we are in the final phase of our renovations here. I am glad that the front desk could provide you with a different room. As I stated on your departure we do have a pest control company come in on a regular basis to spray for common insects. We hope you will visit us again...

Reviewed October 10, 2016

Brief stay at this hotel for College visit in the area. Too start our room had "stink" bugs all in the windows and in the A/C unit etc. When we told the Manager she said she could move us to a room but we would probably have the same problem. Which I believed to be true since you saw the...

Thank Angela M
FVHComfortSuites, General Manager at Comfort Suites, responded to this review

We apologize that you were here during the time that the "stink bugs" plague the entire area here. We and our sister hotels have had to battle them the past few years. Even though they are harmless we do have pest control come in and spray often. I apologize for the pool being down as we have just had it...

Smyrna, Tennessee, United States
Reviewed October 7, 2016

Second stay at this property. Nice rooms, clean. Convenient to downtown. Lots of food options nearby. You can walk to a Red Lobster. I needed a place to relax on the last day of a long trip. This place fit the bill.

Thank RegularTraveler_13
Springfield, Illinois
Reviewed October 2, 2016

The comfort suites chain is always my chain of choice. The rooms are spacious and the beds are always comfortable. I don't really get out much when I am on business, so I appreciate the in room microwave and refrigerator. There have also, always been good restaurants nearby. The staff has always been pleasant and helpful. I stay at this...

Thank tracie0427
Omaha, Nebraska
Reviewed September 26, 2016

Staff needs trained better, hallways were dusty and not super clean. I felt beds were soft and horrible. I know they are remodeling hope beds are next. just nothing good about the place stay somewhere else

Thank AngryBirdMSP
Poinciana, Florida
Reviewed September 13, 2016

We spent a couple of nights here and for the most part, it was very enjoyable. This is a great location for shopping and eating out. The service was prompt and friendly. The room was comfortable. The Internet was fast. The fitness room was stocked with free weights and a bench. The pool seemed very clean in spite of other...

Thank Mark S
Wildwood, Missouri
Reviewed August 29, 2016

This hotel exceeded our expectations! We travel frequently and usually comment on our experience with Trip Adviser. Our expectations are not easily exceeded. First, the front desk allowed us to check in much earlier than expected and this was much appreciated! Second, she was friendly, and third, she upgraded us to a whirlpool suite (again, much appreciated because we golfed...

Thank Robert R
Reviewed August 23, 2016

This hotel has just been remodeled and rooms were very large. They now give out a drink and snack to members. Staff was very friendly and far enough from the hi way it wasn't noisy. Plenty of places to eat nearby.

Thank Mary M
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 137 Ludwig Dr, Fairview Heights, IL 62208-1334
Location: United States > Illinois > Fairview Heights
Price Range: $94 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in room 202 & 204 and they have whirlpool bathtubs!!”
 of 5 bubbles ler7890, 4 weeks ago | Read review
“Don't stay here they have a bug problem!”
 of 5 bubbles 83AngelaM83, Oct 10, 2016 | Read review
“I prefer the 2nd floor”
 of 5 bubbles tracie0427, Oct 2, 2016 | Read review
“We enjoyed a whirlpool suite.”
 of 5 bubbles robertrV5449PC, Aug 29, 2016 | Read review
“Don't stay near the pool”
 of 5 bubbles Dreusmom, Jan 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question