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Four Points by Sheraton Fairview Heights

About
Location
Cleanliness
Service
Value
Shopping, dining, entertainment and more are at your fingertips when you stay at the Four Points by Sheraton St. Louis – Fairview Heights. All guest rooms feature contemporary furniture, complimentary High Speed Internet access, and much more. Enjoy room service or breakfast, lunch, and dinner in our Fountains Cafe. Situated off Interstate 64 (Exit 12) and Highway 159, we are convenient to all of St. Louis' finest attractions. St. Clair Square - southern Illinois' largest shopping mall - is just across the highway. Scott Air Force Base is only a few miles away and downtown St. Louis is a mere 10 minutes away. Come and experience why business and leisure travelers alike make Four Points by Sheraton St. Louis – Fairview Heights their first choice when visiting St. Louis
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Property amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Wheelchair access
Bar/Lounge
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Location
Full view
Getting there
Scott Air Force Base8 mi
Lambert-St. Louis Intl Airport23 mi
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Nearby attractions
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Reviews & more
330Reviews
94Photos
4Q+A
60Room tips
Traveler rating
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  • English
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We had a generally nice stay at the hotel (which was actually back in August 2017 - we stayed before and after the eclipse).

The cook, Barry is why I'm writing this review. He made our breakfast note worthy! I remember being floored by how good everything tasted. I would have w
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We are Marriott rewards folks and stayed here close to family for Thanksgiving. It’s nice and clean. But the bathroom needs some work. Loose toilet seat and leaky shower were the obvious easy to fix items. But the bedroom was decent and it’s not as bad as a couple reviews mak
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Response from JarrelR8, Front Office Manager at Four Points by Sheraton Fairview Heights
Responded 3 weeks ago
Thank you for your feedback and I apologize that your stay was not up to Marriott standards. The hotel will be undergoing a renovation in the near future. Please reach out to me if there is any way that I can make it right for you. Warmest regards, Jarrel Royal Front Office Manager jroyal@fourpointsfairviewheights.com
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We traveled here for a soccer tournament. The hotel is in need of a serious renovation. It is outdated and run down. Our room was dirty, the ceiling was bubbling and the wallpaper in the bathroom was peeling off. The toilet when flush shot out water like a cannon. The sheets smel
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Response from JarrelR8, Front Office Manager at Four Points by Sheraton Fairview Heights
Responded Nov 7, 2018
I apologize for the issues you had here and we definitely appreciate all of your feedback. The hotel is set to undergo a renovation in the near future, we are just waiting on the final dates. Please reach out to myself (Jarrel- Front Office Manager) or Tim- General Manager to discuss your stay so we can make it right for you.
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We recently stayed here for a local soccer tournament. The front desk staff was extremely friendly and helpful. The housekeeping was not so good. I have never stayed at a hotel with a dirtier bathroom ever. The entire shower liner from about about head height up had mold, mildew,
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Response from JarrelR8, Front Office Manager at Four Points by Sheraton Fairview Heights
Responded Oct 25, 2018
Thank you for all of your feedback as it is greatly appreciated. The hotel will be undergoing a renovation in the near future. I apologize for your issues during your stay and would be like to discuss more with you. Please call the hotel and contact the General Manager Tim or Front Office Manager Jarrel and we would like to make it right for you.
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+1
This hotel has potential! The staff is amazing! Food was good in restaurant! Room was awful! Toilet was not bolted to floor and seat was all cracked and ceiling peeling above toilet! Holes in sheets! Asked to be moved! They did and second room was much better.. but toilet
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Response from Tim V, General Manager at Four Points by Sheraton Fairview Heights
Responded Oct 22, 2018
Thank you for staying with us and for your honest feedback. I know it how frustrating it is when expectations are not met and I apologize for the fact we fell short of meeting yours during your visit. We are hoping to receive much needed updates soon and I have alerted our maintenance team to immediately remedy the issues you mentioned with both of your rooms. Thank you also for the kind words regarding our staff and our restaurant. I will happily share them with the team. Thanks again for staying with us. Wishing you & yours safe & happy travels.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementFour Points by Sheraton Fairview Heights
King Suite
Photo provided by managementFour Points by Sheraton Fairview Heights
Guest room
Sheets. Comforters had many similar holes.
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How late is the pool open?
Our pool is open until 10pm each evening.
0 votes
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how much will it cost extra to upgrade the room to king size non smoking?
As far as I know there is no up-charge for a King. Becareful because the King Size have pay options that do cost more IE Flexible, Advance charge etc.. Enjoy your stay.
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what time is check-in?
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have a look for you though. Hope this helps! Nick Andersen | General Manager
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dO YOU HAVE a place to eat like cafe:?
There are several good restaurants nearby. You will see Olive garden- go past and there are some small restaurants and cafes.
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"Plan on eating here. The Chef Barry was extraordinary for a hotel location!"
"Ask for a hotel facing the back - It's a wide open Farm Space - Quiet and tranquil"
"We were on the 4th floor and although we heard some noise it was not disturbing."
"First floor hallway had a odd mixture of smells. Check room cleanliness and operation before getting settled."
"Microwave and refrigerator on request however standard in suites"
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PRICE RANGE
$110 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton fairview heights hotel fairview heights4 points by sheraton fairview heightssheraton fairview heightsfour points fairview heightsfairview heights sheratonfairview heights four points
LOCATION
United StatesIllinoisFairview Heights
NUMBER OF ROOMS
120
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