We recommend this hotel for families visiting Northwestern University. It is central to downtown and the staff is very warm. You can either eat there or there are many places close by. Great choice for a visit to Evanston.
This is a wonderful hotel to stay at. The staff truly lives by their mission to be personable, make sure you are comfortable, and go the extra mile. I always came back to a clean room and was always greeted when I came in!
Very loud construction going on. Strong smell of paint/varnish. It’s a nice location and usually very good place to stay. I’m sure it will be even better once all the renovations are completed. But while it’s going on I would avoid.
Booked dog friendly room; at arrival told of additional $75 fee. Customer service says I should have checked the hotel's web page to look for additional fees. Who knew? Went to first room. Greeted by naked man in shower. Slammed door. Second room security locked from inside and i…
Staff was very young, not all all knowledgeable, often rude, and always inattentive. Check in manager told us the full hot breakfast would remain open until 11 am on Thanksgiving Day due to it being a holiday and the hotel not serving dinner that evening. The very young guy waiti…
"Avoid room 607 (squeaky HVAC)"
"This hotel is only 3 floors but was quiet and restful."
"Don't stay in 411. Needs to be refurbished. It's quite worn."
"Train was not loud enough to interfere with selection of rooms."
"Don't stay in Room 331. It's across from the ice machine room AND the elevator."