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Extended Stay America - Chicago - Elmhurst - O'Hare

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Traveler (30)
Room & Suite (30)
Dining (1)
Overview
Hotel website
550 W Grand Ave, Elmhurst, IL 60126-1031 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Rooms
Oct 7Oct 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (121)
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1 - 5 of 117 reviews
Reviewed 3 weeks ago

The Price and location for what we needed was ok. The furniture was not in the best conditions, the safety device at the bathroom left us without light after we came back from our concert obviously tired and we didn't want maintenance late at night...More

Thank JamesTAhearn
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 3 weeks ago

Thank you for staying at our hotel. We are pleased to know overall you had a pleasant stay, but we are sorry that our grab-and-go breakfast offerings were not up to your satisfaction and for the issues you experienced in your room. We have shared...More

Hotel's Favorite
Reviewed October 26, 2017

Great Service I like the way the front desk checks you in, very quite to sleep , the only thing I don't like is that haves no breakfast BAR JUST A TO GO I THINK OTHER THAN THAT IT WAS A PERFECT STAY....More

Review collected in partnership with Extended Stay
Thank Wanda R
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded October 27, 2017

Wanda, thank you for including Extended Stay America in your travel plans. We are pleased to read you enjoyed the service delivered by our front desk associates and got a good night’s sleep. Also, we have taken a note of your feedback in regard to...More

Reviewed 4 weeks ago via mobile

Staff was rude and unhelpful, room was dirty and had to clean it myself. Manager was terrible and had to call corporate after many complaints. There were bugs and parking was bad. I wouldn't recommend. This was the 1st esa where I had a bad...More

Thank dwayne1986
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 4 weeks ago

Thank you very much for staying with us and for taking the time to write a review. We pride ourselves on offering exceptional service and clean accommodations to all of our guests, so we are sorry you did not experience us at our best. We...More

Reviewed 4 weeks ago via mobile

If you're looking to stay in a hotel, this isn't it. I would classify this as an apartment complex with new tenants every day. There were NO hotel amenities like hair dryers, water cups, or room service. Breakfast was just oatmeal and coffee, and had...More

Thank kzebra8
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 4 weeks ago

Thank you for staying at our hotel. We are sorry for the cleanliness issue you encountered in your room and that you were unhappy with our amenities. Please know, our in-room amenities such as bath amenities and toiletries are always available at the front desk...More

Reviewed June 28, 2018 via mobile

This place was a nightmare from start to finish. There was trash and laundry lying in the halls. When we finally found a front desk person (usually not available) and our room, the room was obviously not cleaned after the previous guests left. We managed...More

Thank Mary G
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded June 28, 2018

Mary, a well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
117
Price range
$69 - $127 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Elmhurst
,
Extended Stay Elmhurst
,
Elmhurst Extended Stay
Location
United States > Illinois > DuPage County > Elmhurst
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
117
Price range
$69 - $127 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Elmhurst
,
Extended Stay Elmhurst
,
Elmhurst Extended Stay
Location
United States > Illinois > DuPage County > Elmhurst
Photos
Traveler (30)
Room & Suite (30)
Dining (1)
Nearby
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Nearby AttractionsSee all 20 attractions in Elmhurst
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Room Tips
"check your room before, we arrived to our concert @ 17 min driving then when we came back it was kind of..."
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"Awful front desk staff"
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"make sure you state in reservations the amenities you want before checking in"
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"higher floors have nice view"
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