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Extended Stay America - Chicago - Elmhurst - O'Hare

Traveler (30)
Room & Suite (30)
Dining (1)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent29%
  • Very good29%
  • Average18%
  • Poor9%
  • Terrible15%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Free High Speed Internet (WiFi)
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Suites
Non-Smoking Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS
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Location
Full view
Getting there
O'Hare Intl Airport5 mi
Midway Airport14 mi
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Reviews (122)
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118 results
Traveler rating
36
34
20
11
17
Traveler type
Time of year
LanguageEnglish
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36
34
20
11
17
Show reviews that mention
All reviews instant oatmeal hear cars non smoking kitchen area next morning staff was friendly bed was very comfortable breakfast bar convenient location checks fi freeway
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1 - 5 of 118 reviews
Reviewed 5 weeks ago via mobile

I’ve stayed at many different extended stay hotels. Marriott, Raddison, Holiday Inn etc. This particular Extended Stay America is dismal. First off, they must operate from the viewpoint that everyone is a thief, because they standard “stocked amenities” of any other extended stay hotel I’ve...More

Thank aCoupleOfLoves
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 5 weeks ago

Thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared...More

Reviewed August 28, 2018

The Price and location for what we needed was ok. The furniture was not in the best conditions, the safety device at the bathroom left us without light after we came back from our concert obviously tired and we didn't want maintenance late at night...More

Thank JamesTAhearn
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded August 28, 2018

Thank you for staying at our hotel. We are pleased to know overall you had a pleasant stay, but we are sorry that our grab-and-go breakfast offerings were not up to your satisfaction and for the issues you experienced in your room. We have shared...More

Reviewed August 22, 2018 via mobile

Staff was rude and unhelpful, room was dirty and had to clean it myself. Manager was terrible and had to call corporate after many complaints. There were bugs and parking was bad. I wouldn't recommend. This was the 1st esa where I had a bad...More

Thank dwayne1986
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded August 22, 2018

Thank you very much for staying with us and for taking the time to write a review. We pride ourselves on offering exceptional service and clean accommodations to all of our guests, so we are sorry you did not experience us at our best. We...More

Reviewed August 20, 2018 via mobile

If you're looking to stay in a hotel, this isn't it. I would classify this as an apartment complex with new tenants every day. There were NO hotel amenities like hair dryers, water cups, or room service. Breakfast was just oatmeal and coffee, and had...More

Thank kzebra8
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded August 21, 2018

Thank you for staying at our hotel. We are sorry for the cleanliness issue you encountered in your room and that you were unhappy with our amenities. Please know, our in-room amenities such as bath amenities and toiletries are always available at the front desk...More

Reviewed June 28, 2018 via mobile

This place was a nightmare from start to finish. There was trash and laundry lying in the halls. When we finally found a front desk person (usually not available) and our room, the room was obviously not cleaned after the previous guests left. We managed...More

Thank marygZ8163XT
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded June 28, 2018

Mary, a well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it...More

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Questions & Answers
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JackieD1046
July 22, 2015|
Answer
Response from aCoupleOfLoves | Reviewed this property |
No. This hotel barely has blankets and towels.
0
Votes
Room Tips
"check your room before, we arrived to our concert @ 17 min driving then when we came back it was kind of..."
JamesTAhearn
Aug 28, 2018
Read review
"Awful front desk staff"
nbb122456
Oct 29, 2017
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"make sure you state in reservations the amenities you want before checking in"
quincim2016
Dec 8, 2016
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"higher floors have nice view"
86madhumita
Jul 21, 2016
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PRICE RANGE
$56 - $91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america elmhurstextended stay elmhurstelmhurst extended stay
LOCATION
United StatesIllinoisElmhurst
NUMBER OF ROOMS
117
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