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Sheraton Suites Chicago Elk Grove

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Sheraton Suites Chicago Elk Grove
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99 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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chicago
Reviewed 6 days ago NEW

If you are in the Ohare area of Chicago on business, this is a GREAT value. Every room is a two room suite...plenty of space. Property is in the process of being renovated. It's close to the airport (shuttles available) and Schaumburg. Lots of shopping nearby. I've stayed here hundreds of times. For business it's a great base of operations....

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Helpful?
Thank deanc706
HOTEL’S FAVORITE REVIEW
Reviewed August 29, 2016 via mobile

Was pleasantly surprised by the suites, they are very accommodating and have a luxurious and modern appeal. The hotel is located in a suburban area away from the airport which is nice because the area is very quiet. The hotel staff at the front desk were very friendly and accommodating.

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Helpful?
Thank Jose T
About Hotel's Favorite Review
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Jose T, Thank you for taking time to write us a great review. I am glad that you enjoyed our spacious suites and great staff! Our team always strive to go above and beyond with our valued guests. Our location is great, the hotel is situated in a park like setting with close proximity to Chicago O'Hare International Airport...

Suwanee, Georgia, United States
Reviewed 1 week ago NEW

Always welcoming staff! Had become friends with most of them in this place pretty soon. I am not social that much even though I travel a lot. But here, I felt they made you feel nice. The hotel had some inconveniences last couple of months due to much needed renovations but it is worth it. The rooms and the facility...

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Thank Mike N
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

If you're staying here, it's gotta be for business (really, don't stay in an Elk Ridge business park for leisure), and I think this property will be what you expect, in a (generally) good way. There was ample work space and a separate bedroom area. Staff was exceedingly friendly. Linens were fine and it was clean with only minor quibbles....

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Thank A TripAdvisor Member
Management response:

Thank you for your feedback. I am glad to hear that our teams have gone out of their way to ensure a pleasant stay for you. I apologize that you did not have as great of an experience in our restaurant. I have shared your comments with our Food and Beverage team so they may use it as a coaching...

Stevens Point, Wisconsin
Reviewed 4 weeks ago

I've stayed here for the park and fly deal for O'Hare. All in all it's a pretty good deal. I have had issues with the shuttle drivers and desk clerks not being responsive, but I guess you just have to 'know' how to deal with their when and where limitations. My last trip back, the desk and shuttle drivers were...

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Helpful?
Thank gleavit997
Management response:

Welcome Gleavit997, Thank you for choosing to stay with us here at Sheraton Chicago Elk Grove and for your loyalty of continuously staying with us. I apologize to hear that you had some difficulty being picked up from the airport. Per O’Hare’s guidelines to ease traffic flow all hotel curtsy vans must pick up guest at the transportation center at...

Summerville, South Carolina
Reviewed 4 weeks ago

We booked a club level room the room itself was nice and clean as was the hotel. The club was nice and the food was good. It was unseasonably warm in Chicago and we needed air to cool the room off. The staff brought us a box fan to put in the window that faced the highway. 3 nights paying...

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Helpful?
Thank kimberlyt257
Management response:

Thank you for reaching out to us Kimberlyt527. Thank you for choosing to stay with us here at Sheraton Chicago Elk Grove. I apologize that you did not have the most pleasant stay with us. I invite you to reach out to me directly, ahollingsworth@sheratonchicagoelkgrove.com so that we have a more detailed conversation regarding your stay. I look forward to...

United States
Reviewed February 13, 2017

Two rooms – generally clean, one bit cleaner than the other (dropped a contact lens on floor, so had a good long look at the carpet – wouldn’t have noticed when standing, but some miscellaneous debris around). Nice to have fridge and microwave, spacious suite with glass pane doors between rooms, sliding pocket door and hinged door both to bathroom....

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Helpful?
Thank VacaBird
Management response:

Good afternoon VacaBird, Thank you for choosing to stay with us here at Sheraton Chicago Elk Grove. I am glad to hear that You enjoyed the layout of our guest rooms. I do hope that you were able to find your missing contact lens. Thank you for sharing your experience at the airport with us I will be following up...

Reviewed December 18, 2016 via mobile

My fiancé and I stayed here during our time in Chicago. It was late when we arrived, but nevertheless, a free shuttle was still available to and from the airport. The rooms at this hotel are quite spacious and extremely clean. Chicago-themed art adorned the walls (I loved this as so many hotels don't feature local art of the city...

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Thank Linsey H
Orebro, Sweden
Reviewed November 26, 2016

I have been staying at the Sheraton Suites many times over the years. At the moment they are refurbishing many parts of the hotel. The reception has already been done and at the moment they put a lot of effort into the bar area. The only thing that I do not quite like is that they took away the outdoor...

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Helpful?
Thank Tom D
Reviewed November 9, 2016 via mobile

Hotel currently under contstruction. Rooms spacious and clean. Not a luxury hotel but fine for business meeting. Not much around (drug store, coffee shops) so get anything you need before heading to hotel

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2Thank Meredith L
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel provides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. ... more   less 

Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 NW Point Blvd, Elk Grove Village, IL 60007-1019
Location: United States > Illinois > Elk Grove Village
Price Range: $101 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Suites Chicago Elk Grove staff and other travelers.
4 questions
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Questions? Get answers from Sheraton Suites Chicago Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms 708 and 709 - smoke problems.”
 of 5 bubbles deanc706, 6 days ago | Read review
“Ask for newer, renovated rooms if available.”
 of 5 bubbles tellMikey, 1 week ago | Read review
“Book the club floor.”
 of 5 bubbles gleavit997, 4 weeks ago | Read review
“small lake view could be fine”
 of 5 bubbles ruir792, Oct 18, 2016 | Read review
“Away from the elevator , vending Machine and preferred 6 floor”
 of 5 bubbles 194robertor, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question