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Sheraton Suites Chicago Elk Grove

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Sheraton Suites Chicago Elk Grove
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78 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Boston, Massachusetts
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's a suite hotel which means you will get 2 rooms plus a bathroom. The pros: 1. A two room suite was good for our family of four. 2.The front desk and housekeeping staff were friendly and helpful. 3.The fitness room offered ellipticals, treadmills, free weights and adjustable bench. 4. The pool was small but clean and chemically balanced. 5.... More 

Helpful?
Thank Tronunit
San Antonio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception, bar and restaurant staff at this hotel are very cheerful and friendly, but the hotel needs to be updated and brought into this century. It is located in a business park setting which is not unpleasant but you need a car if this is not just an airport related stay over. Don't expect to use this hotel as... More 

Helpful?
Thank Expatcanucks
Milwaukee, Wisconsin
Level Contributor
352 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this facility with some friends for one night after a visit to Arlington International Race Park. The hotel is about a 10 minute drive from the Race Park. Our rooms were not ready when we arrived but the front desk offered to hold our luggage. When we arrived, we received two rooms next to each other. Each... More 

Helpful?
Thank TahitiZ
Los Angeles, California
Level Contributor
162 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at the Sheraton Suites EGV previously, but it had been a few years. This place deteriorated! The carpets are filled with stains throughout the common areas, the rooms are in desperate need of upgrading, the bathroom fixtures and tile are falling apart, and the housekeeping is less than desirable. The free water bottles that should have been in... More 

Helpful?
Thank Traveling_Man_1638
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Traveling_Man_1638, Thank you for your review. I will work the team in addressing your concerns. As you can see from what we have already completed with the renovations, we are doing far more than putting "lipstick on a pig," but rather fixing all of the major concerns and making the hotel as great as it can be. We are... More 

Seattle, Washington
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very happy with this hotel. Nice location near airport with easy access to Chicago. We had a suite and found it very comfortable. The service at the front desk and room service were wonderful. The outdoor pool is permanently closed and the indoor pool is not so nice. They could really use a spa in the pool area to rest... More 

Helpful?
Thank John P
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear John P, Thank you for your review, We did recently renovate the indoor pool and removed the Hot Tub as noted. The outdoor pool is currently being completed and will turn into a large outdoor seating area which can be used year round for guests and for meetings. Again, thank you for your review and we look forward to... More 

Level Contributor
151 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We used SPG points and stayed one night on the second floor. The suite was well appointed and the design and location of the building made for a quiet room. The water pressure in the shower is tremendous. The facility was also very clean. The staff were very kind and accommodating. They made us feel right at home. The breakfast... More 

Helpful?
Thank Brian F
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Brian F, Thank you for choosing to stay with us as a valued SPG member! I am glad that you enjoyed the hotel and took advantage of the Club Lounge. The bar is a key area for the lobby renovation. Once complete, the bar will be doubled in size and seating capacity, allowing more guests to enjoy the as... More 

Hamburg, Germany
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Location: Easy Access to Chicago via M90 (~45 minutes) Free parking Public Transport a little challenging Hotel: Some 15 minutes fro O'Hare airport. Nice and "quiet" area. Rooms: Spacious. Bedroom, Living and Bathroom. Safe Deposit Box in rooms: Not on the 7th floor, but have not made it during business hours Service: I am SPG Platinum but was asigned a... More 

Helpful?
Thank Heiko D
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Heiko D, Thank you for your review and feedback. I am glad that you enjoyed your stay overall. I will speak to the team and address your concerns immediately. We are currently going through a public space renovation and will be moving into the guest rooms afterwards. The renovations should take care of most our your concerns. Again, thank... More 

Travelers are raving about these Elk Grove Village hotels

El Paso, Texas
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton is a very nice place. My only real complaints were 1) small suites and 2) room service. I felt the 2-room suite was pretty small and cramped. The bedroom had two beds and they were shoe-horned in. You had to really squeeze thru to get to the curtains to adjust them. It was hard to get to the... More 

Helpful?
Thank Walter B
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Walter B, Thank you for your review and your feedback. I will address your concerns with the team immediately. I am glad the Front Desk and Restaurant team were very friendly and helpful. Again, thank you for your review and we hope to see you again in the future. Sincerely, Wayne L General Manager Sheraton Suites Chicago Elk Grove More 

New York City, New York
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wanted to spend a night in Illinois and by being a SPG member this hotel accommodated my points for a free nights stay. This is one of the most organized suites I ever stayed in. The hotel staff is welcoming, accommodating, and professional. They had all the amenities my family needed; pool, fitness, free parking. Definitely will be a favorite... More 

Helpful?
Thank MissFrequentFlyer
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear MissFrequentFlyer, Thank you for taking time to write us a great review. I am glad that you enjoyed your stay and that our team took great care of you! We definitely welcome you back at anytime. We will be completing our renovations towards the end of 2016 and will be even better! Again, thank you for your review and... More 

Little Rock, Arkansas
Level Contributor
7 reviews
3 of 5 stars Reviewed July 24, 2016 via mobile

Our flight was cancelled and we booked a room at the Sheraton O hare but due to sleep deprevation we got on the wrong shuttle bus and ended up at the Sheraton Elk grove. I cannot say enough about the staff and how helpful they were from the shuttle bus driver who talked with the front desk and was able... More 

Helpful?
Thank Zoltan L
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Zoltan L, I am glad that we were able to accommodate you as much as we could after having your flight cancelled. Hopefully we will see you again in the future for a planned stay! Sincerely, Wayne L General Manager Sheraton Suites Chicago Elk Grove More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel provides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. ... more   less 

Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 NW Point Blvd, Elk Grove Village, IL 60007-1019
Location: United States > Illinois > Elk Grove Village
Price Range: $95 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
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