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    Sheraton Suites Chicago Elk Grove

    121 NW Point Blvd, Elk Grove Village, IL 60007-1019
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    $110
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    Traveler (29)
    Room & Suite (7)
    Dining (3)
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    Overview
    • Excellent19%
    • Very good42%
    • Average23%
    • Poor9%
    • Terrible7%
    Travelers talk about
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Suites Chicago Elk Grove
    Special Offer: Breakfast for 2 Included
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (126)
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    1 - 5 of 118 reviews

    Reviewed 4 days ago via mobile

    Total disappointment. Our room had dead bugs, the shower was disgusting and stained, we had maybe half a role of toilet paper (I'm assuming what the previous guests left behind was refolded for us, maybe 5 tissues in the tissue box! And the best part,...More

    Thank parisburbidge
    Management response:Responded 3 days ago

    Thank you for taking the time to bring this matter to our attention. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for an...More

    Hotel's Favorite
    Reviewed 2 weeks ago

    I recently stayed at Sheraton Suites in Elk Grove and had a great experience from start to end. Check-in was quick and the front desk staff and all other staff members were friendly, helpful, and most courteous. I also enjoyed my dinner at Juniper's, and...More

    Thank Bill T
    Management response:Responded 1 week ago

    Thank you for taking the time to give us a positive review through trip advisor we will be passing on the great comments and feedback to each appropriate departments. We thank you for staying with us at the Sheraton Suites Chicago Elk Grove and we...More

    Reviewed 1 week ago

    The rooms are nice, spacious and clean but would have expected more like a kitchenette in a suite hotel rather than just a small fridge. Breakfast is expensive ($21) if it is not included in the room rate. They seem to have a shuttle service...More

    Thank HG30
    Management response:Responded 4 days ago

    Thank you for taking the time to share your comments regarding the hotel amenities we appreciate the feedback and will be discussing this matter with the proper deparments.

    Reviewed 1 week ago via mobile

    I am staying here with my family and a group attending a lacrosse tournament. I have never experienced such terrible customer service in any hotel. It started with check in. We arrived after a long, hot day at a tournament near by. At 6pm, the...More

    Thank skcraig4
    Management response:Responded 6 days ago

    I would like to apologize regarding the check in process at the hotel and long timely wait time. We have discussed this situation with the proper department heads to make sure that this is an isolated incident. We hope that you will give us another...More

    Reviewed 1 week ago

    A month ago my mother and I stayed at the Sheraton Suites in Elk Grove to attend a wedding in the area. We had a comfortable room, that was overall clean, but could have been better, as we both noticed dust in several places. My...More

    Thank Patricia M
    Management response:Responded 1 week ago

    Thank you for taking the time to fill out a review regarding your last stay with us. We take pride in delivering great customer service and will be sharing your kind words with the appropriate departments. We thank you for choosing to stay with us...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $103 - $177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Elk Grove Village
    • #4 Business Hotel in Elk Grove Village
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 253
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Travelocity, Hotwire and Cheap Tickets so you can book your Sheraton Suites Chicago Elk Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Elk Grove Village
    • Also Known As
    • Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village ,
    • Sheraton Elk Grove Village ,
    • Sheraton Chicago ,
    • Elk Grove Village Sheraton ,
    • Sheraton Suite Elk Grove
    Add Photo Photos
    Traveler (29)
    Room & Suite (7)
    Dining (3)
    Hotel & Grounds (24)
    Bathroom (3)
    Business Center & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    msmith5531
    August 30, 2015|
    AnswerShow all 3 answers
    Response from Wayne L | Property representative |
    Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
    1
    Vote
    Jeri B
    June 14, 2015|
    AnswerShow all 4 answers
    Response from Wayne L | Property representative |
    Dear Jeri B, We recently purchased the hotel after you had wrote a question. It looks like other guests have done a great job answering. We are a pet friendly hotel and we do have great areas at the hotel for your pet to... More
    0
    Votes
    Room Tips
    "The higher floors offer a most attractive view, and the Chicago skyline can be seen as well."
    Read review
    "We stayed in room 236 which was great."
    Read review
    "Dont choose 501 or other rooms at end of corridor."
    Read review
    "Get room that shows the pond view"
    Read review
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