We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Suites Chicago Elk Grove

Visit hotel website
Traveler (75)
Room & Suite (23)
Dining (7)
About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
NEWLY RENOVATED All Suites hotel located in a quiet and serene corporate park location off I-90. We are located only 4 miles east of The Woodfield Mall in Schaumburg. Spacious Two-Room Suite accommodations with the comfort of the Sheraton Sleeper Bed, separate bedroom and living room areas with microwave & mini-refrigerator, work desk with ergonomic chair, and two flat-screen TVs, in-room safe, and complimentary bottle of water. Breakfast, lunch, dinner and room service are available daily from Juniper Restaurant. Complimentary standard Wi-Fi is available throughout the hotel. Guests can work-out in our fitness studio - Sheraton® Fitness and/or relax in our indoor heated pool. The hotel also offers complimentary parking to all guests and ORD airport transfers per hotel schedule.
Read more
Property amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
36Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Reviews & more
204Reviews
106Photos
6Q+A
31Room tips
Traveler rating
  • 61
  • 69
  • 38
  • 18
  • 18
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Had an excellent stay here. Clean cozy rooms, good service. Loved the hospitality shown by Arsenia and Alex. This is definitely a place to look for if you are seeking a comfortable accommodation for both a short term or long term stay.
Read more
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk Grove
Responded 3 days ago
Thanks Riki. We appreciate your feedback. Providing the highest level of hospitality is our number one priority and we hope to serve you again; whenever your travels bring you back to Elk Grove Village. Sincerely, Amit Bansal General Manager
Read more
I visited Sheraton Elkgrove in Jan 2018 and it was an excellent stay. All my needs were excellently taken care of. Arsenia and Alex helped a lot for a faster check-in. Arsenia greeted us very well every time and responded to my queries much faster. She took a lead in solving my
Read more
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk Grove
Responded 4 days ago
Thanks. We appreciate your feedback. Providing the highest level of hospitality is our number one priority and we hope to serve you again; whenever your travels bring you back to Elk Grove Village. Sincerely, Amit Bansal General Manager
Read more
Had a bad experience with shuttle service provided by hotel. Waited in office for 1.5 hour even though it was confirmed in morning. Called thrice at guest services and came to know that driver is on the way to pick me up. Finally ended booking a taxi and Paid a taxi charge of
Read more
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk Grove
Responded 1 week ago
Dear Mr Sharma, Thank you for choosing to stay at the Sheraton Suites Chicago Elk Grove and providing your candid feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, I have shared your feedback with the appropriate hotel teams especially Front Desk and Transportation (run by M/s Rainbow Transportation); to ensure the necessary guidelines are in place to prevent "such guest experience" from occurring in the future. I am confirming credit of $16 to your room folio 646 if this is already not taken care of by my colleague Ms Arsenia Gamon - Night Manager. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Elk Grove Village; and restore your trust in Sheraton brand. Sincerely, Amit Bansal General Manager Copy: Ms Arsenia Gamon Mr John Rassas
Read more
The hotel is well maintain building, from the furnishing to the decor. Arsenia did a great job in greeting me when i entered the lobby. She answered all my question with a professional attitude and smile. The breakfast and the service was great.
Read more
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk Grove
Responded 4 weeks ago
Thanks Earnest. We appreciate your feedback. Providing the highest level of hospitality is our number one priority and we hope to serve you again; whenever your travels bring you back to Elk Grove Village. Sincerely, Amit Bansal
Read more
Comfortable and Clean stay. Location was quiet and well placed off all busy streets. Check in was easy and the room was nicer then I expected. The Hotel staff is where this hotel really shines. I am a platinum Marriott customer and have stayed all over. I would have to travel a
Read more
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk Grove
Responded 4 weeks ago
Thanks Caleb. We appreciate your feedback. Providing the highest level of hospitality is our number one priority and we hope to serve you again; whenever your travels bring you back to Elk Grove Village. Sincerely, Amit
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Using sofa cushions to block cold air inflow from the corridor
Where the 2 free water bottles should be.
Broken tiles in the shower.
Fixtures falling apart
PreviousNext
12345
We do offer complimentary airport transportation Monday through Friday, leaving the Hotel from 6:00 AM to 10:00 AM (6, 7, 8, 9 and 10 AM)and 4:00 PM to 8:00 PM (4, 5, 6, 7 and 8 PM) and picking up from the O'Hare from 6:30 AM to 10:30 AM (6:30, 7:30, 8:30, 9:30 and 10:30 AM) and 4:30 PM to 8:30 PM (4:30, 5:30, 6:30, 7:30 and 8:30 PM). We also have transportation in the evening on Sundays, the same as the week day times. You can also call the Hotel directly in advance for discounted rates from Rainbow Transportation.
0 votes
Show all answers
Hi! How much was parking each night while you traveled? Thanks in advance!! :)
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but saying it is fine to park there at a cost of $8-$10 per night. I believe you can call them the cost of long-term parking while you are gone.
1 vote
Show all answers
Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will provide you transportation to and from the airport. Feel free to contact the hotel directly if you have any additional questions? Sincerely, Wayne L General Manager Sheraton Suites Chicago Elk Grove
1 vote
Show all answers
I am traveling with an 11-year old docile golden retriever. How will his stay be?
Dear Jeri B, We recently purchased the hotel after you had wrote a question. It looks like other guests have done a great job answering. We are a pet friendly hotel and we do have great areas at the hotel for your pet to enjoy. Please feel free to reach out to the hotel directly if you have any additional questions? Sincerely, Wayne L General Manager Sheraton Suites Chicago Elk Grove
0 votes
Show all answers
Dear joseluist, I do hope that our team was able to take great care of you and you enjoyed your stay with us! Sincerely, WayneL
0 votes
PreviousNext
12
"Nice large room with a master bed and sitting area, nice view of the pond."
"I always ask the front desk about the rooms I recommend ask for Heather at the front desk she was very helpful."
"Lovely view overlooks a large landscaped pond."
"Watch out for airport shuttle working hours, and cost on internal transportation!"
"every room is good"
PreviousNext
1234567
PRICE RANGE
$110 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton suites chicago elk grove hotel elk grove villagesheraton elk grove villagesheraton chicagosheraton suite elk groveelk grove village sheraton
LOCATION
United StatesIllinoisElk Grove Village
NUMBER OF ROOMS
253
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing