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See all 14 hotels in Elk Grove Village

Sheraton Suites Chicago Elk Grove

151 reviews
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Traveler (53)
Room & Suite (14)
Dining (6)
Overview
  • Excellent22%
  • Very good40%
  • Average22%
  • Poor9%
  • Terrible7%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Suites Chicago Elk Grove
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)Write a Review
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1 - 5 of 142 reviews
Reviewed 1 week ago

Once you are used to the hospitality industry in India / Asia, it becomes tough for US hotels to compete. But even by US hotels standards, this place was really average. Rooms are nice. Room service is poor. The only restaurant, if you are crazy...More

Thank Saikat S
Hotel's Favorite
Reviewed November 25, 2017

Just stayed here for three nights.The staff is excellent. The room was clean, spacious, and well-appointed.The shower is heavenly. It was also very quiet...the room doors do not slam which is awesome for late sleepers. We were able to take our Golden Doodle (40 lb...More

Thank Connor11_7
Reviewed 4 weeks ago

I arrived late on a weekday evening and was very pleased with the friendliness of the receptionist. Explained where my room was, times for breakfast etc. All standard but done in a nice way. The reception area is nice and the bar looked good although...More

Thank rob_mintss
Reviewed December 13, 2017 via mobile

What a great place to get out of the cold! My room was quiet as a mouse hole, the bed was warm and comfy, and the shower was hot. With a lot of space to spread out, my room offered a home away from home....More

Thank Matheus007
Reviewed December 11, 2017 via mobile

I'd stayed in hotel for 5 days. The wifi couldn't work from the first day! We asked the front desk for help. The man talked to us with unfriendly attitude and said that's our own problem until the other customer also complained about this! The...More

Thank 747yingl
Response from Wayne L, General Manager at Sheraton Suites Chicago Elk GroveResponded December 12, 2017

Dear 747ying!, We deeply apologize for the inconvenience this has caused you. Unfortunately we had our guest internet main switch go down. We at the hotel did everything possible to ensure that our guests at least had access to wireless internet until a new wireless...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$94 - $145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$94 - $145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (53)
Room & Suite (14)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (58)
Bathroom (5)
Business Center & Event Rooms (4)
Questions & Answers
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ElizabethOWens
August 26, 2017|
AnswerShow all 4 answers
Response from wjsu | Reviewed this property |
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but... More
1
Vote
msmith5531
August 30, 2015|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
1
Vote
Jeri B
June 14, 2015|
AnswerShow all 4 answers
Response from Wayne L | Property representative |
Dear Jeri B, We recently purchased the hotel after you had wrote a question. It looks like other guests have done a great job answering. We are a pet friendly hotel and we do have great areas at the hotel for your pet to... More
0
Votes
Room Tips
"every room is good"
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"All of the rooms seem to be quiet"
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"The higher floors offer a most attractive view, and the Chicago skyline can be seen as well."
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"We stayed in room 236 which was great."
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