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Sheraton Suites Chicago Elk Grove

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Sheraton Suites Chicago Elk Grove
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83 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Sheraton Suites is a good płace for one night stay. The vicinity is not very attractive od you dont have a car. The remote distance to any restaurant and shop. The hotel itself is quite clean and The breakfast is tasty. Friendly and smiling staff in a restaurant.

Helpful?
Thank pepapietrovna
Miami Fl, United States
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here in the past a year ago and now back in Chicago i book again, The one thing i Like about and the most for me is the Staff they go above and beyond ,always based in my experience , room are spacious , internet fast and reliable on top FREE ,i never try the Bar or Restaurant... More 

Helpful?
Thank Roberto R
Chicago, Illinois
Level Contributor
151 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I have always enjoyed the suites here. It is a good choice for families. Plenty of extra room for kids. The lounge staff is really wonderful and make it worthwhile to get lounge access. The room service is good and in the cold days I prefer to stay inside the hotel. Not much else is nearby so you have to... More 

Helpful?
Thank Freq_Traveler_101
Gurgaon, India
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have been visiting this hotel from last 3 years. Location of this hotel is close to my workplace and that's why I prefer it plus this has a very nice location which is close to nature. The staff is very helpful and cooperative. Breakfast has some scope for improvement but overall food quality is also very good. They also... More 

Helpful?
Thank y_sharad
Level Contributor
25 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Was pleasantly surprised by the suites, they are very accommodating and have a luxurious and modern appeal. The hotel is located in a suburban area away from the airport which is nice because the area is very quiet. The hotel staff at the front desk were very friendly and accommodating.

Helpful?
Thank Jose T
Boston, Massachusetts
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 22, 2016

It's a suite hotel which means you will get 2 rooms plus a bathroom. The pros: 1. A two room suite was good for our family of four. 2.The front desk and housekeeping staff were friendly and helpful. 3.The fitness room offered ellipticals, treadmills, free weights and adjustable bench. 4. The pool was small but clean and chemically balanced. 5.... More 

Helpful?
Thank Tronunit
San Antonio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 21, 2016

The reception, bar and restaurant staff at this hotel are very cheerful and friendly, but the hotel needs to be updated and brought into this century. It is located in a business park setting which is not unpleasant but you need a car if this is not just an airport related stay over. Don't expect to use this hotel as... More 

Helpful?
Thank Expatcanucks
Milwaukee, Wisconsin
Level Contributor
360 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 stars Reviewed August 18, 2016

We stayed at this facility with some friends for one night after a visit to Arlington International Race Park. The hotel is about a 10 minute drive from the Race Park. Our rooms were not ready when we arrived but the front desk offered to hold our luggage. When we arrived, we received two rooms next to each other. Each... More 

Helpful?
Thank TahitiZ
Los Angeles, California
Level Contributor
168 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed August 12, 2016

I've stayed at the Sheraton Suites EGV previously, but it had been a few years. This place deteriorated! The carpets are filled with stains throughout the common areas, the rooms are in desperate need of upgrading, the bathroom fixtures and tile are falling apart, and the housekeeping is less than desirable. The free water bottles that should have been in... More 

Helpful?
Thank Traveling_Man_1638
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Traveling_Man_1638, Thank you for your review. I will work the team in addressing your concerns. As you can see from what we have already completed with the renovations, we are doing far more than putting "lipstick on a pig," but rather fixing all of the major concerns and making the hotel as great as it can be. We are... More 

Seattle, Washington
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

Very happy with this hotel. Nice location near airport with easy access to Chicago. We had a suite and found it very comfortable. The service at the front desk and room service were wonderful. The outdoor pool is permanently closed and the indoor pool is not so nice. They could really use a spa in the pool area to rest... More 

Helpful?
Thank John P
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear John P, Thank you for your review, We did recently renovate the indoor pool and removed the Hot Tub as noted. The outdoor pool is currently being completed and will turn into a large outdoor seating area which can be used year round for guests and for meetings. Again, thank you for your review and we look forward to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel provides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. ... more   less 

Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 NW Point Blvd, Elk Grove Village, IL 60007-1019
Location: United States > Illinois > Elk Grove Village
Price Range: $97 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
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