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Sheraton Suites Chicago Elk Grove

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Traveler (65)
Room & Suite (22)
Dining (7)
Overview
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121 NW Point Blvd, Elk Grove Village, IL 60007-1019 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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All reviews club level starbucks coffee spg member outdoor pool separate bedroom suite hotel business park office park rolling meadows french doors room service sliding door room layout free bottles of water upgraded to a suite black hair quiet area
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1 - 5 of 177 reviews
Reviewed yesterday

I stayed at this hotel last weekend and loved it. Customer service was excellent, especially that of Gladie. If you go there, ask for her, she is charming, sweet and excellent. Possibly, one of the best customer service experiences I've had in a while.

Thank Sunshine54379041015
Hotel's Favorite
Reviewed October 12, 2018

My room was a welcome sight after a long day pf travel delays. I was greeted by a very friendly staff which was welcome. The room was clean and fresh. The elevators are a bit slow but do get you up and down. The grounds...More

Thank willisr2018
Response from DavidM24418, Front Office Manager at Sheraton Suites Chicago Elk GroveResponded 4 weeks ago

Thank you so much for staying with us and the kind words about our property and staff. We are pleased you enjoyed your stay and if there is anything we can do moving forward please don't hesitate to ask.

Reviewed 6 days ago

The staff in the hotel were so kind and friendly. Anything you want to ask, they are ready to help and try their best. Especially I would like to recognize some of people like Arsenia, Nancy, Gladie and Cengiz.More

Thank 준호 김
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk GroveResponded 5 days ago

Thank you for choosing to stay at the Sheraton Suites Chicago Elk Grove and providing your candid feedback. Providing the highest level of hospitality is our number one priority and sincerely appreciate your comments and hope to serve you again; whenever your travels bring you...More

Reviewed 2 weeks ago

I booked this room and a block for my wedding. All my guests were very pleased with the size of the rooms and the breakfast buffet. Kim Kucaba was a pleasure working with. She helped us organize our block, shuttle and all the other details....More

Thank Tour05048154841
Response from AmitB2649, General Manager at Sheraton Suites Chicago Elk GroveResponded 1 week ago

Thank you for choosing to stay at the Sheraton Suites Chicago Elk Grove. Providing the highest level of hospitality is our number one priority and we appreciate your feedback. Once again, a big thank you, and we hope to serve you again whenever your travels...More

Reviewed October 9, 2018

Apparently there is only one system that controls all rooms for heating and air conditioning, therefore when they feel it's cool enough they turn the air conditioning off and you can't control it in your room. It was super hot and they were not accommodating....More

Thank Tracy3222
Response from DavidM24418, Manager at Sheraton Suites Chicago Elk GroveResponded October 10, 2018

I would like to apologize about the issues you had during your stay. This is not acceptable and its something we would like to address immediately. Can you please contact me at 847-290-1600 ext 6606. Please allow us the oppurtinuty to make this right and...More

View more reviews
About
Description
NEWLY RENOVATED All Suites hotel located in a quiet and serene corporate park location off I-90. We are located only 4 miles east of The Woodfield Mall in Schaumburg. Spacious Two-Room Suite accommodations More with the comfort of the Sheraton Sleeper Bed, separate bedroom and living room areas with microwave & mini-refrigerator, work desk with ergonomic chair, and two flat-screen TVs, in-room safe, and complimentary bottle of water. Breakfast, lunch, dinner and room service are available daily from Juniper Restaurant. Complimentary standard Wi-Fi is available throughout the hotel. Guests can work-out in our fitness studio - Sheraton® Fitness and/or relax in our indoor heated pool. The hotel also offers complimentary parking to all guests and ORD airport transfers per hotel schedule. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
253
Price range
$115 - $190 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
,
Sheraton Elk Grove Village
,
Sheraton Chicago
,
Elk Grove Village Sheraton
,
Sheraton Suite Elk Grove
Location
United States > Illinois > Elk Grove Village
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
253
Price range
$115 - $190 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
,
Sheraton Elk Grove Village
,
Sheraton Chicago
,
Elk Grove Village Sheraton
,
Sheraton Suite Elk Grove
Location
United States > Illinois > Elk Grove Village
Photos
Traveler (65)
Room & Suite (22)
Dining (7)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
jadato
June 4, 2018|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
We do offer complimentary airport transportation Monday through Friday, leaving the Hotel from 6:00 AM to 10:00 AM (6, 7, 8, 9 and 10 AM)and 4:00 PM to 8:00 PM (4, 5, 6, 7 and 8 PM) and picking up from the O'Hare from 6:30... More
0
Votes
ElizabethOWens
August 26, 2017|
AnswerShow all 4 answers
Response from wjsu | Reviewed this property |
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but... More
1
Vote
msmith5531
August 30, 2015|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
1
Vote
Room Tips
"Lovely view overlooks a large landscaped pond."
Gladbaum
Jul 9, 2018
Read review
"Watch out for airport shuttle working hours, and cost on internal transportation!"
zemanel1962
Jun 28, 2018
Read review
"every room is good"
samif09
Nov 28, 2017
Read review
"All of the rooms seem to be quiet"
R4681HBmichaelm
Sep 4, 2017
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