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Best Western O'Hare/Elk Grove Village Hotel

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254 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Rooms are very nice refrigerators and very modern this is now a a Best Western. Perfect for good night's rest while traveling on the road not much around Hotel though. Walking distance 2 Chinese all-you-can-eat buffet across the street

Helpful?
Thank Eric H
Seoul, South Korea
4 of 5 stars Reviewed 4 days ago NEW

Pros: Close to O'hare airport (15min) and many Asian restaurants and stores around (mostly Korean and Japanese). Rooms and facilities are small but clean. Cons: Noise from many road constructions nearby but overall fine.

Review collected in partnership with Best Western

Helpful?
Thank Kyusik G
Fran P, Guest Relations Manager at Best Western O'Hare/Elk Grove Village Hotel, responded to this review

Thank you for taking the time to fill out the TripAdvissor survey with such positive feedback! I have shared your comments with our team and they join me in thanking you. We agree the construction noise is a nuisance, however, we are helpless to do anything about it. The good news is....when it is finished we will be noise free... More 

White Rock, Canada
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Terrible service, terrible equipment, terrible experience. Stay away all. We checked in late, about 11pm. Upon checking in we were issued our room. When we opened the door to our room we found guests already in the room. Also, the hotel markets itself as an airport hotel. Their printer did not work and we could not print our boarding passes.... More 

Review collected in partnership with Best Western

Helpful?
Thank TremTan
Ewing, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The van service is set up for both Super 8 and Best Western. The Best Western insignia is hard to see on the van so watch for a Super 8 van instead with Elk Grove village. I wasn't the only one complaining. Waited over an hour because of a van that is not marked very well. The hotel and staff... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Jeff A
Fran P, Guest Relations Manager at Best Western O'Hare/Elk Grove Village Hotel, responded to this review

Thank you for taking the time to let us know about your dissatisfaction with our van service. We agree, it is difficult to see the Best Western insignia on our vans and our Management Team is hard at work to devise a plan for the vans to make it easier for our guests. Also, I would like to thank you... More 

Riyadh, Saudi Arabia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice hotel with great breakfast and comfortable rooms. Near Ohare and well customership. Frontdesk is helpful for utmost comfort. Shuttle us plus but to call and request. Hot items in breakfast where it is clean and fast internet available. Reasonable rates with all above Thanks

Helpful?
Thank IbrahimOK
Fran P, Guest Relations Manager at Best Western O'Hare/Elk Grove Village Hotel, responded to this review

On behalf of our entire team, I would like to let you know how delighted we were to receive your kind words of praise for our hotel and the services we provide. I have shared your comments with our team and they join me in thanking you. We take pride in our hotel and the services we provide and we... More 

Washington Court House
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I called a couple of months ahead to reserve a room. The person who answered, made my reservation and then proceeded to tell me that they were closing and changing to a Best Western. Not a big deal, but there is some reason for the change over. They tried to charge us $30 too much, the entire 4th was extremely... More 

Review collected in partnership with Best Western

Helpful?
Thank Melinda A
Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

First time stayed in Best Western for four nights and felt unhappy with same breakfast menu for all four days. They had a serious issue with the internet and was not working for three days. Need to improve the standard. I asked for the two queen bed and all they offered me was two double bed. I booked the hotel... More 

Review collected in partnership with Best Western

Helpful?
Thank Arun Prabhu D
Bornheim, Germany
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Everyone had a Smile, was very helpfull and meant it. I choose it because it was close enough to the Airport all though road construction was going on, but I needet the rest. But the staff made up for these minor shortcomings.

Review collected in partnership with Best Western

Helpful?
Thank 103jensj
Pittsburg, California
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay if you are arriving late or leaving early in the morning. It is about 10 minutes from O'Hare airport. They have a free shuttle to and from the airport that runs 24/7. They also have free breakfast in the morning.

Helpful?
Thank duhkluck
Fran P, Guest Relations Manager at Best Western O'Hare/Elk Grove Village Hotel, responded to this review

Thank you for taking the time to fill out the TripAdvisor survey with such kind remarks! I have shared your comments with our team, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are very happy to know you enjoyed your stay with us.... More 

Pittsburg, California
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay if you are flying in to Chicago late or leaving early in the morning. It is located about 10 minutes from O'Hare airport. They have a free shuttle to and from the airport and free breakfast in the lobby in the morning.

Review collected in partnership with Best Western

Helpful?
Thank duhkluck
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Best Western O'Hare/Elk Grove Village Hotel

Address: 100 Busse Road, Elk Grove Village, IL 60007 (Formerly Quality Inn & Suites Elk Grove Village)
Location: United States > Illinois > Elk Grove Village
Price Range: $63 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western O'Hare/Elk Grove Village Hotel 2.5*
Number of rooms: 125
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Also Known As:
Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
Quality Inn And Suites Elk Grove Village
Quality Inn Elk Grove Village
Elk Grove Village Quality Inn
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