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Country Inn & Suites by Carlson, Elk Grove Village

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Country Inn & Suites by Carlson, Elk Grove Village
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282 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Thornhill, Canada
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The place is very clean and prices very affordable. Big sitting area for breakfast with hot waffles, eggs, sausages, cereal etc. We have a good sized room with two queen beds. Washroom is nice too with lots of space for your toiletries. The gym only has a few machines and I will consider it quite useless. The indoor pool is... More 

Helpful?
Thank dtlau
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Dtlau, Thank you for your review. We are happy to know that you enjoyed the amenities in our hotel. We are currently planning to update our fitness center and will take your feedback into consideration. We look forward to your next visit. More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The value to amenities ratio was top notch. Appreciate the free parking, breakfast and welcome gift. The stay was comfortable. Enjoyed the breakfast and the business center was a HUGE help! Definitely, would consider returning when working in the area again

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank L M
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear L M, Thank you for staying with us, we are happy to know you found value on our property. We at the Country Inn & Suites Elk Grove Village always strive for 100% guest satisfaction, we are happy to know we fulfilled our promise to you. We hope to see you again in the near future. More 

raleigh,nc
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

★★★★★ Very refreshing hotel! Loved the decor, the calming jazz playing in the lobby, the availability of books to check out, the pool and the true breakfast buffet! The service was very warm and inviting. The rooms were spacious and neat with very comfortable beds with down blankets and down pillows! The sports bar next door had great food, beer... More 

Helpful?
Thank thinkpos
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear thinkpos, Thank you for submitting another review for our hotel, we are glad you enjoyed your stay. Thank you for your support to not only our property but our brand. More 

Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked this hotel as it was attached to the banquet facility where we were attending a wedding. Nothing exceptional. The service was courteous and quick and I would've rated this spot as average except that in our room there were stains on the curtains and obvious water damage in the bathroom. The complimentary breakfast was basically a build your own... More 

Helpful?
Thank FleurDeLiis
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear FleurDeLiis, I'm sorry to hear about your experience in our hotel, I have addressed the issues with your room with my cleaning staff and I can assure you that we are working to get this issues addressed. I appreciate your feedback and we hope we can get another chance to exceed your expectations in the near future. More 

Pekin, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Decided last minute to get away for the weekend. My wife got online and booked everything. Ended up, we stayed at this hotel. As for friendliness of the staff - I'll give them a 4.5 rating As for privacy - I'll give them a 5 As for convenience around town - Another 5 star rating Cable - negative 5 star... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank awhitman90
Brampton, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two storey foyer is bright and nicely decorated. Computer in foyer in addition to free wifi. Staff pleasant and tried to please. Room and bed comfortable. Exercise equipment was working and sufficient as I am no athlete. Walls and floors appear not to be sound proof; we could hear people walking upstairs and noise from wedding reception in patio area... More 

Helpful?
Thank pearlqueen18
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Pearlqueen18, Thank you for reviewing our property, we are happy to know you enjoyed your stay. I have passed your feedback to my staff to let them know they exceeded your expectations. Our property does have a lot of great things around, we are glad to know you found it convenient. We hope to see you again in the... More 

North Canton, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was friendly and helpful. We were upgraded to a different room for no extra charge. The 2 bedrooms were spacious & accommodating for our family. The beds were comfortable. Internet was on the slower side.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank connier461
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Connier461, Thank you for taking the time to review our property, I'm happy to know you enjoyed your stay and that the room exceeded your expectations. I will check on the internet speed with our provider, thank you for bringing it to our attention. More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 17, 2016

Down side was a poor internet connection. Couldn't connect to the wifi from the bed and had to stand next to the door to connect. It was conveniently located next to the conference center where our trade show was held.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank NutandboltsLuke
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, I will address the Wi-Fi issues with our team. We look forward to your next stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located within three miles of Woodfield Mall, 12 miles from O'Hare International Airport, and minutes from Metra Rail to downtown Chicago. Complimentary amenities include: High Speed Internet, Breakfast, Local and Airport Shuttle. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Elk Grove Village

Address: 1160 W Devon Ave, Elk Grove Village, IL 60007-3214
Location: United States > Illinois > Elk Grove Village
Price Range: $107 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Carlson, Elk Grove Village 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Country Inn & Suites Elk Grove Hotel Elk Grove Village
Country Inn And Suites Elk Grove
Country Inn Elk Grove Village
Elk Grove Village Country Inn
Hotel Style:
#3 Business Hotel in Elk Grove Village
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