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Holiday Inn Chicago Elk Grove

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Holiday Inn Chicago Elk Grove
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365 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Waterloo, Iowa
Reviewed February 10, 2015

Stayed here the night before a flight out of O'Hare and got the Park and Fly rate and used their shuttle to get to/from airport and parked my car for a week. Much, much cheaper than any parking service. Hotel property was dated but rooms and furnishings appear to be recently updated. It was a comfortable nights stay.

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Helpful?
Thank BobT6815
Donnellson, Iowa
Reviewed February 8, 2015

My family stayed here this past weekend. We arrived late (9:30pm) and were greeted with smiling, helpful staff. My boys, 10 & 5, were hungry so I called down to the restaurant to see what time they closed. They told me the kitchen closed in 10 minutes but they would be happy to accommodate us and we could go ahead...

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Thank Wilbertfamily
Farmington Hills, Michigan
Reviewed January 28, 2015

I had a great night at this hotel, pool is good. workout room looks nice and clean. Only toilet comod flash does not works properly. room has fridge and oven works fine. Front desk people are good, it has a attached restaurant and bar. Only 15 minutes from the Airport.

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1Thank Saif S
Zionsville, Indiana, United States
Reviewed January 12, 2015

I was her for 2 nights for a business conference. The conference facility was nice. The restaurant at the hotel was way above average for a hotel restaurant. However, they lost us when they had their handicap ramps covered in 2 feet of ice and snow. There was a storm the day before we came, and they parking lot was...

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Helpful?
Thank chris c
Michael Z, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hi Chris, Thank you very much for taking the time to comment on your experience with us! I apologize about the snowy ramp and air leak in your room. I've made maintenance aware of the issues to ensure they don't happen in the future. Thank you again

Rochester, Minnesota
Reviewed January 1, 2015

We stayed here one night before flying out of O'Hare and we had a decent evening. We got in late, but the staff was attentive and patient with us. The room was a bit warm, but it had all the amenities that we could expect. We had a later flight in the morning so we wondered near the spacious pool...

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Helpful?
Thank ShaneD1971
Michael Z, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hi Shane, Thank you very much for taking the time to comment on your experience with us! I'm glad you enjoyed your short time with us and that we could hold on to your son's blanket for when you returned. Please, should there ever be a time where we fail to meet your expectations, let us know right away so...

Philadelphia, Pennsylvania
Reviewed November 21, 2014

We booked this hotel through hotwire deals where do don't get to see the name of the hotel. Quite cheap. $ 170 for 2 nights. The only thing is that you get what you pay for, its not fancy... We weren't offered Wifi password. No Breakfast. Twin size beds. This hotel is around 10 miles from Woodfield mall. Nearest MTA...

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Helpful?
Thank NehaMuley
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We are glad to see that your room was clean and you were able to take advantage of our airport shuttle! We always strive for a better than average rating however, we are sorry if not all of your expectations were met. As we are a full service hotel, breakfast is only included...

Winnipeg, Manitoba, Canada
Reviewed November 9, 2014

Very clean, excellent service, reasonably priced. The staff is super nice and helpful. Free shuttle to Woodfield mall. Conveniently close to O'Hare airport, also shuttle available for $5. Wi-Fi was not too stable, on and off.

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Helpful?
Thank Ogutarts
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Comfy - we love your heading! Thank you for your comments, we're sorry if the wireless service wasn't consistent, but are thrilled to hear that the rest of your experience was great! Please, always be sure to alert a staff member with any issues before you check out, we want to ensure we have a chance to fix it...

Morton, Illinois
Reviewed November 4, 2014

Conveniently located near the airport and mall. Foyer recently decorated but the rooms are a little dated. FREE PARKING? No free breakfast but Starbucks within walking distance. Pool area looked clean and updated.Great front desk service.

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1Thank JEBstuart
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We love to hear about our staff, thank you for recognizing our front desk team! We are glad our location was convenient for you, and hope to see you back soon!

Spring City, Pennsylvania
Reviewed October 31, 2014

We stayed here during our last night of our journey to Chicago since it was close to the airport and we were pleasantly surprised about how nice it was. It is in a bit of an industrial area but it is easy to get anywhere by car and the L is a short drive from here. The room did have...

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Helpful?
Thank SkilledOne4
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We're glad you chose us for your last night! Glad to hear that you enjoyed your stay with us, please always let us know though if something is not quite right with your room. We want your experience to be as perfect as possible! Thank you for your posting, we hope to see you for your next trip!

Reviewed October 22, 2014

We had not stayed at a Holiday Inn in years but were there for a conference. We were really impressed with the staff, they went out of their way to make sure that the stay and conference were enjoyable. Even with 500 plus people in the hotel it was great. The food for the conference, the rooms for the conference,...

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Helpful?
Thank Deb1144
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

What a compliment, thank you! We are proud of our team, and realize that the staff can make or break a guest's experience. We appreciate your kind words, and hope that if we ever fall short of this, you'll let us know right away! See you next year!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 

Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Location: United States > Illinois > Elk Grove Village
Price Range: $92 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#2 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Chicago Elk Grove staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms were clean and comfortable, call the hotel for options”
957gloriak, Mar 20, 2017 | Read review
“Great place, try for the first floor if possible”
fct3434fct, Dec 15, 2016 | Read review
“good price and soft beds. near-ish to ORD airport”
rened784, Oct 22, 2016 | Read review
“Rooms on the second floor and above are quieter as they are further away from the lobby and restaurant”
R9741EVkevink, Oct 21, 2016 | Read review
“inside rooms very quiet”
LorraineP959, Oct 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question