We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Chicago Elk Grove

Traveler (51)
Room & Suite (55)
Pool & Beach (9)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us.
Read more
Property amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
445Reviews
148Photos
3Q+A
49Room tips
Traveler rating
  • 231
  • 112
  • 65
  • 22
  • 15
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
I've stayed at this hotel twice, neither by choice really, but events I was attending were held there. Overall, it was decent, but with some frustrating glitches. The hotel needs a photo of their shuttle on their website. At the time, I didn't see one. A photo of the
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Chicago Elk Grove
Responded 4 days ago
Hi AlisonAnnie, Thank you for staying with us and for leaving a review on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I appreciate the high rating that you gave us in terms of service. I am also glad that you approve of the cleanliness level of the room received. I am sorry for not meeting your expectations when it comes to the room received. I also regret any inconvenience you had due to the noise, the key card, and the in-room phone. Please know that this is not reflective of IHG's high standards. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Again, thank you for your feedback and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
Read more
I have a very good experience with ahmed he is a great very professional driver. I work for KONICA Minolta and was out here for 2 weeks over all experience is 5****. He know every lil spot intown if you are staying at holiday inn elk grove. Same for Ahmed...
Read more
Response from MohaTamir, Front Office Manager at Holiday Inn Chicago Elk Grove
Responded 5 weeks ago
Dear Abdoulie B Thank you so much for staying with and taking your time to share your comments, i'm very pleased to hear our colleague Ahmed was professional! i will make sure to convey your comments to him. We're looking forward for your return. Thank you Regards
Read more
Ahmed was very nice to allow me to ride back to the hotel while he dropped off my husband’s training class. He held a nice conversation with me as we drove back to the hotel. I appreciate his kindness and hospitality.
Read more
Response from MohaTamir, Front Office Manager at Holiday Inn Chicago Elk Grove
Responded Nov 30, 2018
Dear cjones_um Thank you so much for staying with us and taking your time to post your review, i'm very pleased to hear that our amazing colleague Ahmed gave you excellent service and hospitality! i will make sure to convay your kind words to him. We're looking forward for your return. Thank you Regards, Mohamed E. Front Office Manager
Read more
First off the two stars isn’t for the actual hotel stay. Our hotel stay was just overnight and it was great. Beautiful hotel and very clean. Then the problems came. We did the park and stay. The shuttle was fine and we made it to O’Hare in great shape. The shuttle on the way
Read more
Response from MohaTamir, Front Office Manager at Holiday Inn Chicago Elk Grove
Responded Nov 30, 2018
Dear Valued Guest Thank you so much for staying with us and taking your time to share your comments with us, i'm truly sorry to hear that the shuttle was late for you and you had to wait all that time, also, i really apologize in regards to your car stuck in the snow, that is not how we operate, i will share your comments with the company that plows the snow to make sure it'll never happen again. i'm glad our colleagues helped you to get your car out. Once again i'm really sorry and i hope we will see you again in the future. Thank you Regards, Mohamed E. Front Office Manager
Read more
I stayed at this hotel for one night earlier this month and had a nice stay! My room was spacious and clean, with two soft & comfortable beds. Hotel was easy to find as well and not too far from O'Hare. Would stay here again if I ever need a hotel in the area!
Read more
Response from MohaTamir, Front Office Manager at Holiday Inn Chicago Elk Grove
Responded 1 week ago
Dear depechegirl02 Thank you so much for staying with us and posting your awesome review, i'm very pleased to hear you enjoyed your stay and loved our hotel! We're looking forward for your return Thank you Mohamed E. Front Office Manager
Read more
Previous
Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
PreviousNext
12345611
Talk to Sean the manager, he is a great resource, and a great guy!! I believe it is $25 a week to park. Talk to Sean, tell him Forest sent you, and he may give you a deal.
0 votes
Are there stay/fly rates available? What is max days a vehicle can park? Thanks.
Yes there are park & fly rates available. Normally park & fly includes 7 days of parking. If you book the best available rate we are able to charge $30 per 7 days with complimentary shuttle service starting at 6am.
1 vote
Show all answers
Is there a hot tub?
Hi Meeatch, We do not have a hot tub but we do have a sauna. Thank you and have a great day!
1 vote
Show all answers
"Not near the ventilation ducts"
"stay away from room 204"
"Even numbered Rooms facing the pool area are warmer during very cold days."
"cheap, out dated, but super nice staff!!"
"Rooms were clean and comfortable, call the hotel for options"
PreviousNext
12345610
PRICE RANGE
$84 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago elk grove hotel elk grove villageholiday inn elk grove villageelk grove village holiday inn
LOCATION
United StatesIllinoisElk Grove Village
NUMBER OF ROOMS
160
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing