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Holiday Inn Chicago Elk Grove

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1000 Busse Rd, Elk Grove Village, IL 60007-2495
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (54)
Room & Suite (46)
Pool & Beach (9)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Chicago Elk Grove
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 13 hotels in Elk Grove Village
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish

Location

Full view
36Car recommended
Grade: 36 out of 100
15Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
476Reviews3Q+A51Room tips
Traveler rating
  • 245
  • 121
  • 69
  • 25
  • 16
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Popular mentions
Bonnie R wrote a review Jun 2020
Chicago, Illinois27 contributions7 helpful votes
No AC in the hall it was horrible in the elevators like an oven. In the newer part by the front desk it’s very modern with a new pool. Rooms are nice, clean and quiet otherwise hotel is nice. We got in and out with no issues.
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from IHG Service, Owner at Holiday Inn Chicago Elk Grove
Responded 4 weeks ago
Good Day socavalier26! Thank you so much for bringing your concerns to our attention. We appreciate your stay when you were in the area. I'm very sorry to learn that you found the temperature along the hallways and in the elevator unpleasant. All we want is to ensure that our guests are comfortable, and I'm worried that we missed the ship this time. I want ahead and notified the maintenance and management teams. Please trust that we'll strive to fix our areas of opportunity. It's great to know that you found our room clean and quiet. I'm still hoping that you'd reconsider us so that we can tie the ropes and give you the joy of travel. Stay safe, Leni C. Case Manager IHGService
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jamesbeverlyhills wrote a review Mar 2020
Beverly Hills, California52 contributions6 helpful votes
This hotel was clean and safe. The staff was courteous and helpful. The pool area was extra nice and spacious. Breakfast was typical hotel fare. Nothing amazing, but edible. The hotel was exactly what you would expect for a Holiday Inn. Clean, safe, and comfortable. The staff is great!
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Date of stay: March 2020Trip type: Traveled with family
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dave wrote a review Nov 2019
Cambridgeshire, United Kingdom21 contributions4 helpful votes
Good hotel, close to the airport and convenient. Although this is a well used hotel albeit tired, importantly it is clean, comfortable, staff are helpful and quiet for a good night sleep. Bar, Shelby’s is also good with table service and nice food.
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Date of stay: September 2019Trip type: Traveled on business
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Brian K wrote a review Nov 2019
Simpsonville, South Carolina42 contributions23 helpful votes
My wife and I got stranded for the night by United at O'Hare. United did not comp our room but secured us a discounted rate at the Elk Grove Holiday Inn. It gets decent TA reviews so we went with it. We waited patiently for the shuttle to arrive. It arrives at at the bottom of the hour at O'Hare. Unfortunately, there was a large number of other people waiting on the shuttle. When the shuttle arrived, we got on and to our surprise, the shuttle driver proceeded to pack 24 people (plus himself) onto a van that should comfortably seat 10-12 (they show the van in the pictures of the hotel...imagine 25 people, with luggage, on that van). He did this because he told everyone that they would not make another trip back to the airport until another hour had gone by. It was one of the scariest rides of my life. The shuttle was so overweight we literally dragged the ground when going over bumps. We were concerned that the shuttle may actually tip over when going around turns and everyone in the bus actually leaned like an amusement ride (at least 10 people were standing, two in the stairs beside the door) when we went around turns. Once we arrived, the staff was courteous and we got to our room quickly. I found our room to be outdated as another poster just mentioned. Overall, the room was quiet and we did sleep. The hall smelled of smoke but thankfully our room did not. The room did not did not have a thermostat. When we left the next morning at 5AM the bus was shaping up to be packed again. As people piled in I decided to call an Uber and eat the 20 dollar fee. It was the best decision I made on my trip. The hotel is OK but don't bank on the shuttle.
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Date of stay: October 2019
Location
Cleanliness
Service
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Response from IHGService, Guest Relations Manager at Holiday Inn Chicago Elk Grove
Responded Nov 17, 2019
Hello Brian K, Thank you for your feedback regarding your stay at Holiday Inn Chicago-Elk Grove, IL. We are determined to deliver the joy of travel for all. Having to worry about the shuttle service and the room condition are not in our list of activities for you. We will address these concerns. I have shared your comment to the hotel's management and ownership for review and service improvement. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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Candace A wrote a review Oct 2019
Indianapolis, Indiana52 contributions7 helpful votes
Visited this hotel for an event, so I stayed here for convenience. The bad: Upon check in the front desk person answered 3 calls while I stood there and waited. The rooms are old and worn. The bottom of the door to the bathroom looked like it was falling apart, there was dirt in the corners, the caulking in the tub was messy. There was crumbs or something gross on the top cover of the bed. The pool was cold the first day, once someone complained they turned on the heat. The good- towels were surprisingly soft, firm and soft pillow options on the bed.
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Date of stay: October 2019Trip type: Traveled with friends
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Response from IHGService, Guest Relations Manager at Holiday Inn Chicago Elk Grove
Responded Nov 13, 2019
Hello Candace A, I hope you are having a fine day. Thanks for choosing to stay with us and leaving feedback. We are determined to deliver the joy of travel for all. I am sorry that this was not met during your stay. It started out with an unsatisfactory check-in experience and you also find the overall state of our facility in need of updating. I have looped our team about your observations. I am certain that it will be used for further improvements. Though your stay was not outstanding, we hope to have the opportunity to welcome you back on your future travels. Best, Ronald R. Case Manager IHGService
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PRICE RANGE
$86 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago elk grove hotel elk grove village, holiday inn elk grove village, elk grove village holiday inn
LOCATION
United StatesIllinoisElk Grove Village
NUMBER OF ROOMS
160
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Frequently Asked Questions about Holiday Inn Chicago Elk Grove
Which popular attractions are close to Holiday Inn Chicago Elk Grove?
Nearby attractions include Phoenix Bar and Nightclub (0.7 miles).
What are some of the property amenities at Holiday Inn Chicago Elk Grove?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Chicago Elk Grove?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Chicago Elk Grove?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Chicago Elk Grove?
Conveniently located restaurants include Portillo's Hot Dogs, Shelby Campbell's Tavern & Grill, and McDonald's.
Are there opportunities to exercise at Holiday Inn Chicago Elk Grove?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Holiday Inn Chicago Elk Grove have an airport shuttle?
Yes, Holiday Inn Chicago Elk Grove offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Chicago Elk Grove?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Chicago Elk Grove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chicago Elk Grove?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Chicago Elk Grove?
Many travelers enjoy visiting Wilder Mansion (8.0 miles) and Muller House (5.5 miles).