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Holiday Inn Hotel and Suites Chicago Northwest

#3 of 8 Hotels in Elgin
Certificate of Excellence
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Holiday Inn Hotel and Suites Chicago Northwest
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174 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Augusta, Georgia
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Due to a canceled flight I stayed here. Upon entering the hotel, I was greeted by Bertha who was an exceptional front desk clerk. She was able to quickly get me in my room and answered any questions that I had. I inspected the room and found it very clean, every aspect of it was done very well. There were... More 

Helpful?
Thank SmartGenius
Burlington, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

We came to this hotel without a reservation, while travelling across the state. They gave us the last room available, an 'accessible' room at $139. The room was big enough to store our bicycles. It was clean and bright and very comfortable. The restaurant attached to the hotel served good food at reasonable prices. The hotel was packed with boisterous... More 

Helpful?
Thank 101Whiskers
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Many more thanks for giving us the opportunity to serve you. We loved having you as our guests. Hratch Basmadjian General Manager More 

Largo, Florida
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 19, 2016

Visiting family in the Elgin area and we were pleasantly surprised at the quality of our stay. The rooms looked recently refurbished and the indoor pool was a treat for our granddaughter. An onsite restaurant (Bennigans) was also very convenient. We would definitely stay there again.

Helpful?
Thank royal palm t
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our children friendly pool is always a big hit with our younger guests. We are very happy to have served you and having you as our guests. Hratch Basmadjian General Manager More 

Tooele
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016

We had made lodging arrangements for another place, but upon arriving there soon decided we would not be staying there. We came to this hotel and they were extremely nice and helpful to us and were able to find a room at a reasonable price even though they were nearly full for a holiday weekend. Because it was so last... More 

Helpful?
Thank matthewshannon85
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved serving you and we are a little disappointed that we could not take care of your entire visit to our area. Many thanks for being our guests. Hratch Basmadjian General Manager More 

1 review
1 of 5 stars Reviewed June 11, 2016 via mobile

I booked a Standard room from Sat. To Wed. For 550.00 when we checked in we were given a handicap room. We asked for another room and they said that is what we booked a Standard room is a handicap room,they would not move us. Then we asked for the breakfast that was included,they said we booked a room with... More 

Helpful?
Thank Adel L
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. My sincere apologies in regards to assigning a handicapped accessible room, these rooms are sold and assigned last based on reservation timing and they are standard rooms just as your reservation specified, we also are not an express hotel so our rates do not include free breakfast. We do offer a bed and breakfast rate... More 

Maple Grove, Minnesota
1 review
3 of 5 stars Reviewed May 28, 2016 via mobile

We just drove 7 hrs from MN to Illinois, to get here for our grandson's baptism. After checking in - found out our reservation was wasn't right. When I asked for a room with two queen beds - I was told I would have to reserve a suite. Our room is a suite - but one queen bed and a... More 

Helpful?
Thank hondo1954
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are truly sorry for the mix up in your reservation and more so that we were not able to correct the room type because we were full due to Memorial Weekend activity. We appreciate having you as our guest and again, we are sorry for the less than perfect visit. Hratch Basmadjian General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 17, 2016

Clean room in great physical condition. Check in was a little slow. Only had one person checking people in at 5:30 pm on a Thursday afternoon. Front desk staff were cordial and supplied me shaving necessities when I realized I had forgotten them. Only stayed one night on a business trip.

Helpful?
Thank James G
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved serving you and we are reviewing our staffing levels for quicker check-ins during the busy hour. Thank you for the high praises and above all, thank you for being our guest. Hratch Basmadjian General Manager More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2016 via mobile

This was a great holiday inn. I am very particular about cleanliness and I even Inspect thoroughly top to bottom hotel rooms when I stay in them. This room was cleaned well. Staff was attentive and friendly. Before staying I read reviews on the hot water taking a long time to warm up. I'm glad I knew that beforehand because... More 

Helpful?
Thank Lisa D
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved serving you and appreciate your five star review of our hotel and our services. We are working hard to eliminate the delayed hot water issue, we have replaced circulating pumps and we are down to replacing all of our new water valves which have been getting stuck due to construction work near the... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed April 15, 2016

The hotel is well located with good amenities and excellent breakfast. My room was comfortable and found the hotel to be very quiet. The staff were exceptional, attentive without being intrusive. I recommend the hotel and will be staying again

Helpful?
Thank awilson_95
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved having an opportunity to serve you and want to thank you for being our guest. Hratch Basmadjian General Manager More 

2 reviews
5 of 5 stars Reviewed March 21, 2016

Room was very clean as was the pool area and hot tub. Our room was right outside the elevator and I thought it might be noisy but never heard a peep all night. Beds were plush and comfy. The breakfast area was clean and the food was good and the staff was very attentive.

Helpful?
Thank Krista G
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved serving you and we are very pleased that you enjoyed our new look. Many thanks for being our guest. Hratch Basmadjian General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Chicago - Northwest is the ideal place to stay for business, leisure and special events. With 7,500 square feet of meeting space, we are perfect for corporate events or elegant weddings. We are minutes from Grand Victoria Casino, Hemmens Cultural Center, Schaumburg Convention Center, Sears Centre, Sears Holdings, Kmart Corporation, Cabela's, Panasonic, JP Morgan Chase & Company, Nissan Forklift. Conveniently located off Interstate 90, only 20 miles from O'Hare International Airport and 40 miles from downtown Chicago. Experience world-class shopping at Woodfield Mall, Algonquin Commons, Huntley Prime Outlets and Springhill Mall. Enjoy family entertainment at Hemmens Cultural Center and Medieval Times. For casino fun visit Grand Victoria Riverboat Casino with newly added nickel slots and International Cuisine. Our hotel features Bennigans Grill & Tavern Holiday Inn's newest restaurant concept! Come in, relax and unwind with a great meal and a cocktail in Bennigans or dine in the privacy of your room. Our fitness facilities include a beautiful pool, a 'Dino' waterslide with a cascading mushroom, oversized whirlpool, and an expanded fitness room with Nautilus equipment. Join us at the Holiday Inn Hotel & Suites Chicago - Northwest and you will never leave! ... more   less 

Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Rd, Elgin, IL 60123-9356
Location: United States > Illinois > Elgin
Price Range: $103 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA, IHG, Travelocity, Hotwire, Hotels.com, Odigeo and Expedia so you can book your Holiday Inn Hotel and Suites Chicago Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn
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