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Hampton Inn Chicago/Elgin

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Hampton Inn Chicago\/Elgin
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302 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Davenport, United States
1 review
3 of 5 stars Reviewed 1 week ago

So the rooms are pretty standard for this class of hotel, nothing special. Kind of small, but ok for a one night stay. I went with my family. The breakfast was kind of a joke. We got down there between 8-9 am and there was no fruit, no yogurt, and no oatmeal left. The remaining choices were a make your... More 

Review collected in partnership with Hampton

Helpful?
Thank Jared W
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your honest review. While it is nice to know you enjoyed the room overall, it is disheartening to learn of the disappointment with breakfast. I will certainly follow up with the team members on the items you referred to so that we are assuring each and every guest a great experience with our on the house complimentary... More 

West Babylon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Good clean room. Comfortable bed , good a.c., quiet. Great staff. Good amenities, pool hot tub and gym . Good location, near major roads and airport, far enough away that they do not bother you. GREAT COOKIES!

Review collected in partnership with Hampton

Helpful?
Thank Michael W
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your positive review! It is great to know you enjoyed the cleanliness, comfortable surroundings, and various amenities, including those addicting cookies! Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our event in town was cancelled w/o advance notice and we had no reason to spend the night here. Thankfully, the hotel was full and were able to cancel our reservation on the "day of." Staff was gracious and understanding about it. We were very grateful.

Review collected in partnership with Hampton

Helpful?
Thank smurph13
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your kind review. It is our pleasure to help you out and hopefully we will get a chance in the future to host you! Kind Regards, Jason Dusenberry General Manager More 

Cincinnati, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Requested nonsmoking, but hallways smell like smoke. People smoke right outside the entrance, so it just blows into the lobby each time the door opens. TV Channel card and the channel lineup in the HIlton book do not match up with the tv channels. Heard the people coming in next door .....doors closing, etc. - really loud. We're getting less... More 

Helpful?
1 Thank Terry B
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your review. Please accept my sincere apologies for any inconveniences experienced during your recent stay with us. We do have couple of smoking rooms at the far end of our third floor. In the fall, when we start our renovation, we will be going to 100% all non smoking. Regarding the noisy guests and guests smoking too... More 

Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Good breakfast, close to my work destination, nice facility for the most part Cons: First room was on a smoking floor. Even though the room was non-smoking, the hallway stunk consistently of cigarettes. The carpet in the room was disgusting. It had red stains from what I hope was a fruit drink of some sort and the carpet itself... More 

Helpful?
Thank TrippinRoy2013
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your honest critique of our location. While it is great to know you enjoyed the breakfast and overall facility, it was unfortunate to hear of the other issues. The slight carpet dampness this time of year is due to the high heat and humidity and not cleanliness issues, nonetheless it is still frustrating. We do still have... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night with friends in two rooms. We were going to a concert in the nearby town of Elgin ILL on a Saturday night. The hotel is conveniently located right off of I-90 with other major highways in the area also. Clean place, nice staff, decent wifi for the little bit that I used it. The shower was... More 

Review collected in partnership with Hampton

Helpful?
Thank F8141FNbilld
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for the positive review! Our team is pleased to know that you enjoyed the various amenities and friendly service. Don't be a stranger, we'd love to have you back soon! Kind Regards, Jason Dusenberry General Manager More 

Seymour, WI
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, nice hotel. Complimentary breakfast was good. They always had coffee available. All of the staff I encountered was very friendly and helpful. Check out was at Noon. The hotel is not far from the freeway. Restaurants are not real close, but can be found a few miles away. There is also a metra train station a few miles away.... More 

Helpful?
Thank WIBob54165
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your positive review! Very glad to know you enjoyed our various amenities and friendly staff! Sorry about any inconveniences with pool/spa. We keep our pool water at approximately 82 degrees and our spa water at approximately 100-102 degrees which are both at the Hampton brand standards and Illinois Department of Health standards. I will instruct staff to... More 

Laval, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a good hotel with rooms very clean as was the pool area and hot tub. The breakfast area was clean and the food was good and the staff was very attentive. Beds are great too! Stayed one week on a business trip.

Helpful?
Thank AdrianM_969
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thanks for the positive review! Glad to know you enjoyed our recently renovated pool, comfy beds and staff friendliness! Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

Marietta, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I love staying at the Hilton brands of hotels. You always receive much more than you actually pay for in their usual friendly service. You can always count on sleeping in a wonderful bed and waking up relaxed. This is a wonderful benefit since a person traveling is looking forward to a nice bed to jump into... More 

Review collected in partnership with Hampton

Helpful?
Thank John R
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your great review and your Hilton loyalty! We love knowing you enjoyed our comfortable beds and friendly service! We certainly hope to host you on your next trip through the area! Kind Regards, Jason Dusenberry General Manager More 

St. Charles, mo
1 review
2 of 5 stars Reviewed 4 weeks ago

Hampton usually does a very nice job during stays. My experience at this hotel was less thana average. My daughter and I did not have hot showers for 4 days even after reporting the issue. The room was damp and smelled of mildew. They were suppose to humidify but never did. The gentlemen who worked late afternoon into the evening... More 

Review collected in partnership with Hampton

Helpful?
Thank mariawB6059PU
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your feedback. Please accept my sincere apologies on any inconveniences caused during your recent stay with us. That is certainly not the typical experience most guests have with us. Nonetheless, we will take your feedback very seriously to address the items in your review. It is valued information such as yours that continually helps us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Million Dollar Extreme Makeover Completed May 2005 One of Elgin’s best hotels, the Hampton Inn Chicago/Elgin hotel Chicago, Illinois provides lodging in Chicago/Elgin near Grand Victoria Casino Riverboat and O’Hare Airport. We feature a wonderful Complimentary On the House Breakfast Buffet with Hot Items every morning from 6 a.m. to 10 a.m. which offers over 40 delicious items. Additionally, we also offer complimentary cookies Monday through Thursday nights, Indoor Pool, Whirlpool, Fitness Center, and Free Wireless High Speed Internet available in all Guest Rooms,Lobby, and Business Center. ... more   less 

Additional Information about Hampton Inn Chicago/Elgin

Address: 405 Airport Rd, Elgin, IL 60123-9356
Location: United States > Illinois > Elgin
Price Range: $92 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago/Elgin 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Hampton Inn Chicago/Elgin Hotel Elgin
Hampton Inn Elgin
Elgin Hampton Inn
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