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Quality Inn

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#5 of 8 Hotels in Elgin
Certificate of Excellence
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1 room 2 adults 0 children
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Quality Inn
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Gaylord, Michigan
Reviewed May 31, 2013

I made reservations online thru Choice Hotels..was staying there from May 31 to June 2 for my granddaughters graduation. When I arrived there you couldn't get in thru the main entrance, because they were re-doing the entrance and the hallway, so had to go to the back. When we entered was all torn up and couldn't get to the desk....

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1Thank hugs4misuns
General_Mgr_Elgin, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. I apologize for the inconvenience you experienced. Unfortunately renovating and construction to update the hotel can be stressful to our guests and associates as well. Having had to relocate the front desk while the new floors were being installed when required. I'm most certain the construction worker was trying to...

Rockford, Illinois
Reviewed May 6, 2013

The Quality Inn on Tollgate Road, Elgin, Illinois is nice, clean, well cared for. The shower head was terrific! I loved the settings and the fact that I could get that 'needle-like' spray that rinses soap out of long hair so efficiently. The room was odor-free and clean, the sheets clean. The shower "body" towels could be a little bigger....

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Thank wrktravelr
General_Mgr_Elgin, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. And I apologize for the delay in response. We are so pleased to hear your experiences with our hotel and staff. It is with great pride do I say we are sincerely fortunate to have the staff we do, who care for the product and service they provide. We look...

MONROE
Reviewed April 25, 2013

We needed to be in Elgin for a week for a funeral. We really wanted an inexpensive but decent option. The Quality Inn more than met our needs. The staff is very friendly and helpful. (I left my Nook charger and Jim mailed it back to me Priority Mail - no charge to me!). They provide a decent breakfast that...

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1Thank Mary S
General_Mgr_Elgin, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to review our hotel. I'm very sorry for the loss you experienced in April. We are thrilled to hear that we met and exceeded your needs. Our staff is always going above and beyond to provide the most excellent care for our guests. We look forward to seeing you again in the...

WGC - Hertfordshire
Reviewed April 22, 2013

I choose this hotel because it was close to our office and all I needed was a bed for the night. Although low cost the reception welcome was quick and friendly and the room clean and spacious. WiFi connection worked and I had no issues with speed. There is very little close to the hotel, so do not book this...

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Thank Fauchards
Chicago, Illinois
Reviewed April 21, 2013

it had been about two years since my last visit to elgin and i was looking for a spot to lay my head, my camera gear and my two overnight bags. had planned on staying in chicagoland for about three days and ended up staying there for 2 weeks. a much needed vacation/holiday after two years of all work in...

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Thank Xiang C
Boyce, Louisiana
Reviewed April 20, 2013

For $59.00 with Expedia I had my suspicions -- but they were unfounded! VERY clean throughout! This is formerly a Budgetel Inn ( I can tell by the construction design) nevertheless they keep the hotel up nicely. Both desk clerks I dealt with we're very kind and helpful. Nice surprise! This is where I'm staying when I'm in the area...

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Thank Coffeechoc
Joplin, Missouri, United States
Reviewed January 3, 2013

I stayed here for 5 days in late Dec of 2012. The rooms were about average size for a Q Inn. They were clean. The housekeeping service did a thorough job despite the hotel's age being able to be detected. The Wifi was moderately fast. The breakfast was a standard hot breakfast. For some reason, the coffee was above average....

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Helpful?
Thank Don W
General M, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write this review on our hotel. Our staff takes incredible pride in the service and product they provide to our guests. Since your last stay during construction you will be pleased with the finished product of our front lobby being updated, brand new updated furniture in the rooms, totally remodeled bathrooms,...

Truth or Consequences, New Mexico
Reviewed December 8, 2012

For the very economical price we paid, this place was great. Clean, comfortable, friendly and attentive to guests' needs. Pet friendly and affordable. Easy to find right off I-90. They gave us a room near an outside door so we could easily go outside with our 2 small dogs when the need arose. There is a small fee for pets...

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Thank northsouthq
Reviewed November 18, 2012

We stayed in a king size bed room on Nov. 16. The front desk staff were very friendly. The room was surprisingly very spacious and the bed was comfortable, not rock hard. I also loved that they provided 4 pillows, some of which were thicker than others. That way I picked the most comfortable one. The hotel was very clean...

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Thank mandyatui
Mentor, Ohio
Reviewed September 8, 2012

Nice clean place and the staff (Jim) were very friendly and helpful. Did a walk-in check-in, as the 800 # I used turned out to be a 3rd party booker from India, and was fouled up. Actually got a much better rate at the front desk! Took another hour to cancel the prior reservation with that blasted 3rd party booker,...

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Thank Tom M
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 500 Tollgate Road, Elgin, IL 60123
Location: United States > Illinois > Elgin
Price Range: $65 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Elgin
Elgin Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The top floor is quieter.”
 of 5 bubbles 467sandyd, 2 days ago | Read review
“May want to choose upper floor to avoid hearing footsteps from the second floor.”
 of 5 bubbles 76michaelc, May 19, 2016 | Read review
“Upper floor not near elevator or ice machine”
 of 5 bubbles MzMBB, Feb 24, 2016 | Read review
“Ask to stay on the upper floors, much more quiet up there.”
 of 5 bubbles 126fredaw, Dec 16, 2015 | Read review
“The sisters liked having adjoining rooms .”
 of 5 bubbles richardpN770WX, Nov 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question