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Quality Inn

#5 of 8 Hotels in Elgin
Certificate of Excellence
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Quality Inn
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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Shelton
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Quality Inn for four nights and it was very comfortable and spotlessly clean, deserving of more stars. We had a minor problem with our room and Sandra (front desk) moved us to another room immediately. We were very happy with our stay. Breakfast was typical, but, satisfactory. The coffee was surprisingly good. Free popcorn and cookies in... More 

Helpful?
Thank Mark O
General M, Manager at Quality Inn, responded to this review

Thank you so much for your response! We are so happy you enjoyed your stay, and are sorry of the issues you encountered. I will pass along your kind words to Sandra who helped you that night. We look forward to your next visit, and again thank you for your kind words! Sincerely, Sandra Salazar (not the one that helped... More 

Minneapolis
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: the room was comfortable and quiet, it is right off I-90 so very convenient to us, Quality Inn provides a free breakfast and breakfast was fine. The price was excellent. The annoyances: we booked through TripAdvisor, who asked us how many adults were staying in the room but provided no space for the number of kids. (We have... More 

Helpful?
Thank NMpls
Dixon, IL
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night when we were in town for a wedding. It was easy to get to, just off I-90 tollway. The bed was quite comfortable, there was a coffee maker, fridge & microwave in the room. Kept losing the signal on the TV though. (it was raining) The bathroom had kind of an interesting decor; no tub,... More 

Helpful?
Thank jaffa76
General M, Manager at Quality Inn, responded to this review

Thank you for your response. We appreciate your kind words. We hope to see you again in the future. Sincerely, Sandra Salazar Assistant General Manager More 

Aurora
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 15, 2016

Convenient location about 30 minutes west of O’Hare airport, right next to the I90 highway and close to several restaurants and a gas station, but nevertheless a quiet and peaceful spot. Easy parking along the front of the hotel, reception right inside the front door and the elevator just steps away. Everything was just so easy and convenient. Rooms and... More 

Helpful?
Thank ekimbry
General M, Manager at Quality Inn, responded to this review

Thank you so very much for your kind words. I appreciate the detail you took to explain the renovations and what we have done with the property. We are proud of how everything turned out. Again thank you so much, and we can't wait for you to come back and stay with us again in the future. Sincerely, Sandra Salazar... More 

Elgin,il.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 10, 2016 via mobile

I booked a two nite stay though Booking.com they sent me a confirmation though my email. When I got there with all my luggage Sandra Salazar could not find my reservation on her computer.So I showed her the email confirmation that Booking.com sent me. And she said OK I can help you, but it won't be for that price she... More 

Helpful?
Thank Lu L
General M, Manager at Quality Inn, responded to this review

Sir, I would like to speak to you more in detail as to what happened. Please contact me. Thank you, Sandra Salazar 847-608-7300 More 

1 review
5 of 5 stars Reviewed June 5, 2016

I booked 2 rooms for our stay .Rate was 75.00 a night,I was impressed very clean and well kept.Didnt get woken up by any noise nice and quite.The continental breakfast was very good ,eggs ,bacon,sausage,waffles,Biscuits and gravy a very good variety for breakfast.We stayed in Elgin for 2-nights.This place is well worth checking into.

Helpful?
Thank maryann t
General M, Manager at Quality Inn, responded to this review

Thank you for your kind words. I am glad you enjoyed the breakfast. We hope to see you again in the future! Sincerely, Sandra Salazar Assistant General Manager 847-608-7300 More 

Illinois City, Illinois
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 19, 2016

Friendly Staff; clean and nicely appointed rooms; and hot breakfast make this a nice hotel. There is no bathtub; only a shower stall-- and the shower head is up very high, which might make it difficult for some to reach it. Water didn't drain well. I appreciated the nice chair and ottoman in the King room; and the large size... More 

Helpful?
Thank 76michaelc
General M, Manager at Quality Inn, responded to this review

Thank you for your kind words! We truly appreciate that you enjoyed your stay with us, and look forward to your next visit! We are always looking for ways to improve, and I will have the maintenance department take a look at all you stated, as we appreciate you pointing them out. I can't do anything about the footsteps, but... More 

Lafayette, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

Older, modest hotel. It has been remodeled and is pleasant. Friendly staff. Bathroom was very clean. Room was pretty clean. Could have used a deep cleaning by vacuuming behind larger furniture. We have stayed here several times and it has always been quiet. Very good value for what you pay.

Helpful?
Thank Jeffery F
General M, Manager at Quality Inn, responded to this review

Thank you for your response! I will make sure to personally speak to the housekeeping department and maintenance to assure these areas are getting cleaned on a regular basis. Sincerely, Sandra Salazar Assistant General Manager More 

Saint Paul, Minnesota
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 28, 2016

We stayed here just for a quick overnight while traveling back from FL to MN with our two dogs and teenage son. I am basing my rating on the knowledge that you know you are looking at a Quality Inn and not comparing it to a Westin or something like that. I would have given it 5 stars for the... More 

Helpful?
Thank achristemn
General M, Manager at Quality Inn, responded to this review

Thank you for your kind words regarding the Quality Inn-Elgin. We are aware that some of the rooms are looking a little run down, which is why we are in the process of replacing the wall paper and other items in the rooms. We understand that some of the rooms have not been completed, but we are working on it!... More 

MI
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 19, 2016 via mobile

Pleasantly surprised at how quiet the hotel is. It did smell strongly of cigarette smoke in the lobby, but our non-smoking room did not. Updated bathroom, clean & comfortable room, decent breakfast. The only downside was the unpleasant clerk at check-in. Otherwise it was fine for an overnight stay.

Helpful?
Thank MISoFam
General M, Manager at Quality Inn, responded to this review

Thank you for your response. We appreciate your kind words, and hope to see you again in the future! Sincerely, Sandra Salazar Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 500 Tollgate Rd, Elgin, IL 60123-9315
Location: United States > Illinois > Elgin
Price Range: $78 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Elgin
Elgin Quality Inn
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