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Quality Inn & Conference Center

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Quality Inn & Conference Center
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111 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Walworth, Wisconsin
Reviewed June 23, 2016

This hotel was extremely difficult to find at night. The signs were off. Then they had no booking for me and I had to call Hotels.com who got me the room I booked. Clerk was unfriendly. I love the bedding at Quality Inn. Room was nice but corridors musty.

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Helpful?
Thank Kathy S
Crystal Lake, Illinois
Reviewed June 15, 2016

This place has gotten pretty shabby. We stayed here last year at this same time. Place has really gone downhill. This property used to be a Comfort Inn, but they were downgraded to Quality Inn because previous owners refused to make necessary revisions. Now new owners have decided to upgrade, but the place is messy and disorganized. Big stains all...

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Helpful?
Thank pwwtoy1
Chicago, Illinois
Reviewed May 31, 2016

Stayed for one night with my two daughters. Booked with Booking.com. When I arrived they didn't have our reservation but I had printed my confirmation. He told me he had a room left but that it was going to cost a few dollars difference. It was 10 pm so I didn't want to argue. The room was clean, the beds...

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1Thank colkenny
Reviewed May 22, 2016 via mobile

We were in town for a friends wedding and my family of four stayed here. The previous reviews about the hotel needing upgrades, thin walls, and also structural noise when people above you moved about are accurate but were not enough to bother us as we have a 6 year old and 5 year old so we are used to...

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Helpful?
Thank Curt H
GenManager16, General Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you for your positive feedback. I am happy to hear that you enjoyed your stay. We hope to see you in the near future! Thank you, Holly Talbert General Manager

Peterborough, Ontario
Reviewed May 18, 2016

We arrived at this hotel just past 4 in the afternoon, and there was only one clerk working the front desk. There was one person ahead of us, who did not have a reservation that wanted a room. We waited for 10 minutes, while the clerk tried to see if there was a room available. She actually left the desk...

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Helpful?
Thank 4givN
GenManager16, Public Relations Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, I am very sorry to hear the problems you encountered during your stay. I understand how inconvenient this must have been for you. Please accept my sincere apologies. I will discuss these issues with the appropriate departments/employees,so this becomes an isolated incident. I appreciate your time and the feedback. Thank you, Holly Talbert General Manager

Pekin, Illinois
Reviewed May 17, 2016

My daughter and I stayed overnight here in early April. We had a pleasant experience. The beds/linens and pillows were the most comfortable I've ever slept on! Our room looked and smelled clean and was well stocked with towels and complimentary toiletries, a coffee maker/coffee/tea for the morning, and we had a microwave and fridge, which was an unexpected surprise....

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Thank tamaruda2016
Omaha, Nebraska, United States
Reviewed May 16, 2016

The room was clean and the bed was comfortable. The Wi-Fi was very reliable and stable. Never had a problem with it. Housekeeping was excellent. When we arrived, the TV did not work, there seemed to have a cable problem, no signal. We were moved to another room a few rooms away. There was an area with 10 or so...

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Thank Bob W
Hamilton, Canada
Reviewed April 23, 2016

Was very disappointed in this hotel. Rundown, needs complete overhaul. Felt $85:00 was overpriced for what we got. After complaining to the girl on the desk, she was able to get a discount for us which was greatly appreciated. I wouldn't recommend staying there until they renovate. TV didn't work properly. Beds were good though.

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Helpful?
Thank Ester1964
GenManager16, General Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to leave feedback about your stay. I apologize the condition of the hotel was a disappointment. We will be undergoing a complete renovation this summer. I hope we can continue to have your business once it is complete. Thank you, Holly Talbert General Manager

Springfield, Illinois
Reviewed April 17, 2016 via mobile

My stay was adequate, which was all I needed, until I took my shower. Apparently one of the hot water heaters had broken because it was a terribly cold shower. I was compensated $15.00 for this. Although I was pleased to receive some compensation and a heart-felt apology, I'm feel a $25 refund would've been more appropriate. The shower was...

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Thank Mary A
Arlington Heights, Illinois
Reviewed March 8, 2016

The room was clean and spacious, bedding and towels were clean & white, A nice indoor pool, a game table with games, small perks that add up like the great breakfast buffet, eggs, sausage, biscuit & gravy, juices, cereal even fresh made waffles! A nice hotel with a good price!

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Helpful?
Thank trish b
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23 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thank you for your interest in our establishment. Be sure to take advantage of our look out room for a beautiful view of the St. Louis skyline. While you're here have a swim in our indoor heated pool. We offer a refrigerator and microwave to guests upon request and availability so be sure to mention it during your reservation process. Every stay has a free hot breakfast included so come enjoy our eggs, biscuits and gravy, waffles, pancakes and much more! We look forward to meeting you! Sincerely, All of us at the Quality Inn Edwardsville ... more   less 

Additional Information about Quality Inn & Conference Center

Address: 3080 S State Route 157, Edwardsville, IL 62025-3761 (Formerly Comfort Inn & Conference Center)
Location: United States > Illinois > Edwardsville
Price Range: $59 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Conference Center 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Edwardsville
Edwardsville Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Cant really suggest any "good" rooms here.”
 of 5 bubbles pwwtoy1, Jun 15, 2016 | Read review
“No rooms were noisy!”
 of 5 bubbles 567bobw, May 16, 2016 | Read review
“Wouldn't recommend any room”
 of 5 bubbles Ester1964, Apr 23, 2016 | Read review
“ask for remoded rooms”
 of 5 bubbles dennismn55441, Mar 8, 2015 | Read review
“I like the rooms closer to the center of the hotel because I think the wifi is strongest there. I works all over the building just fine but I do a lot of high speed things on my laptop so I like that assurance of all the wifi bars.”
 of 5 bubbles 355ian88888, Feb 5, 2015 | Read review
5 of 5
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