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Extended Stay America - Chicago - Downers Grove

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Extended Stay America - Chicago - Downers Grove
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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Downers Grove, Illinois
Level Contributor
6 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

When we pulled up to this location, the man standing in front of the building smoking Marijuana & drinking was an immediate red flag. We decided to just ignore it & proceed inside since this was a last minute thing. Once inside, we were told they did not have a room for us, even though we called before going &... More 

Helpful?
Thank katina M
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Perfectly adequate for our family. Room was comfy enough, except for being short of pillows. Only 2 were available for 4 people. Staff was able to find only 1 more. Kitchenette could have been cleaned more thoroughly as still had spatters in the microwave and shredded cheese in the bottom of the refrigerator. The girl running the front desk was... More 

Helpful?
Thank Charlotte V
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Its was nice and cool the minute we opened the door .the bed was nice and neat..the tub and towels was nicely folded and clean ..I slept great here its a place I'll return and recommend to family and friends

Helpful?
Thank Desiree J
Manager_11525, Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Thank you for posting a review of your stay. I am glad we could accommodate all your travel needs and we look forward to welcoming you back in the future! More 

Atlanta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The room has not been vacuumed for a week . Feathers under the bed and all on the carpet. Two dirty socks were behind the dressor, hair in the bathroom that smilled like mold, a empty water bottle under the night stand. Some "guest" was trying to sell cheap jewery to the manager.

Helpful?
1 Thank Michael_S60898
Kissimmee, Florida
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The day that we arrived the main area carpet needed to be vacuumed. It could have just happened before we arrived but not sure. There is no manager we over head the front desk clerk saying so I am guessing it's free range for the employees until they can get structure back. The hotel room was decent for the price.... More 

Helpful?
Thank K S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2016

I booked this hotel because I needed a fully functional kitchen for my wife and my baby with plenty of room to sit and enjoy meals together. I was wrong! Rooms do not have a sofa and the only table in the room is the kitchen island. But there is no way to sit at that island table because there... More 

Helpful?
1 Thank WorldTraves
Managua, Managua, Nicaragua
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 17, 2016

I expected a decently maintained hotel, not knowing much about the Extended Stay America brand. However, the rooms definitely need a 'refresh'. The bed was ok but the pillows where very cheap and uncomfortable. I didn't use the kitchen area...looked like it was in decent shape. The bathroom however was in need of maintenance. As far as the 'tenants', it... More 

Helpful?
Thank ElChele_13
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we were unable to meet your expectations. To ensure that a situation like yours doesn't happen again, we are reviewing these issues with our renovation team... More 

Bronx, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 12, 2016 via mobile

I stayed here because I just couldn't stay another night at the Technology drive one. I love everything about Extended Stay so I try to find one wherever I go. I only planned on staying here one night as they worked on my car. It ended up being 4 nights. I have not had a bad night or a nasty... More 

Helpful?
Thank Cherise Y
60137
2 reviews
5 of 5 stars Reviewed March 28, 2016 via mobile

I stay at this location frequently. In spite of the mixed reviews here, I have always had a good and positive experience. My room is clean, safe, and usually has everything it is supposed to have. If I need kitchen or bathroom supplies, the staff is always accommodating. They are friendly, courteous, and professional and always welcoming. I love staying... More 

Helpful?
Thank Kathy K
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 25, 2015 via mobile

It's like a half way house for just released prisoners... Place was filthy.. No dishes in the rooms. You have to request them at the front desk because I am sure they are unable to continue replacing the spoons the crackheads that stay there use to cook up their rocks... Extended stay should be extremely embarrassed with this property and... More 

Helpful?
1 Thank Jenna W
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Thank you for taking the time to write a review of your experience with us. I sincerely apologize that you did not have a comfortable stay. Please know that guest safety is our first priority, and I will be taking steps to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access

Additional Information about Extended Stay America - Chicago - Downers Grove

Address: 3150 Finley Road, Downers Grove, IL 60515
Location: United States > Illinois > DuPage County > Downers Grove
Price Range: $68 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chicago - Downers Grove 2*
Number of rooms: 154
Reservation Options:
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Also Known As:
Downers Grove Extended Stay
Extended Stay Downers Grove
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