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2/4/2018 2/5/2018
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    Extended Stay America - Chicago - Downers Grove

    3150 Finley Rd, Downers Grove, IL 60515-1154
    +1 877-432-9997
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    2/4/2018 2/5/2018
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    $62
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    Traveler (28)
    Room & Suite (11)
    Dining (1)
    Overview
    • Excellent23%
    • Very good9%
    • Average12%
    • Poor15%
    • Terrible41%
    Travelers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair access
    Tennis Court
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (71)
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    1 - 5 of 71 reviews

    Reviewed 2 days ago

    We paid for a king room when me my wife and son got there they told me they where sold out but would give us a bigger room. We went to The room it was a queen bed. They let us know that was the...More

    Review collected in partnership with Extended Stay
    Thank adalbertov2018
    Response from 00esa, Manager at Extended Stay America - Chicago - Downers GroveResponded yesterday

    Albert, thanks for being with us. Please accept our sincere apologies as we couldn’t provide you with the room of your choice and the poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the...More

    Hotel's Favorite
    Reviewed October 10, 2017 via mobile

    Me and My family Love this place, it quite and the housekeepers are very cooperative when needing anything asked, the front desk is very helpful and full of joy they always tend to our needs accordingly, we love the food place around and the lovely...More

    Thank lailai36
    Response from 00esa, Manager at Extended Stay America - Chicago - Downers GroveResponded October 11, 2017

    Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are so delighted to read that you loved our courteous associates, pet policy and your well-equipped room as well. It was great to have...More

    Reviewed 2 weeks ago

    The past month or so has seen amazing improvements, with cleanliness, customer service, and the overall customer service experience. Honorable mention to housekeepers Juanita, and Victoria, and front desk staff Gaby and Tonika whose natural helpful natures helped make things go smoothly, even before new...More

    Thank L Z
    Response from 00esa, Manager at Extended Stay America - Chicago - Downers GroveResponded 1 week ago

    Thank you for choosing Extended Stay America once again. We are glad to read you had a wonderful stay with us and enjoyed our warm hospitality. We will be sharing your compliments with the entire staff, especially with Juanita, Victoria, Gaby, and Tonika for providing...More

    Reviewed December 4, 2017

    From the first 5 minutes I knew I should leave as this hotel was dirty. Plumbing is messed up and the shower was extremely loud with pipes rattling the whole time. The air conditioning did not work and I was instructed to open the windowMore

    Review collected in partnership with Extended Stay
    Thank J8430HDdanielr
    Response from 00esa, Manager at Extended Stay America - Chicago - Downers GroveResponded December 5, 2017

    Thank you for your review. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your comments will be shared with the team, and...More

    Reviewed November 8, 2017

    Cleanliness is not a top priority here. The bathroom sink drain was slow, but working, so I decided not to say anything. Without letting me know, someone came in and took a nasty wad of hair out of the drain and threw it in my...More

    Review collected in partnership with Extended Stay
    Thank TheKrazMan
    Response from 00esa, Manager at Extended Stay America - Chicago - Downers GroveResponded November 9, 2017

    Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • $58 - $81 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Extended Stay, Hotels.com, getaroom.com, Priceline, Travelocity, Orbitz, Cancelon and TripOnline SA so you can book your Extended Stay America - Chicago - Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • DuPage County >
    • Downers Grove
    • Also Known As
    • Downers Grove Extended Stay ,
    • Extended Stay Downers Grove
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    Traveler (28)
    Room & Suite (11)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (27)
    Bathroom (4)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "If you have dogs,the first floor near the designated pet area is your best bet.System issues:but service..."
    Read review
    "Lots of space in the room. Geared towards business travelers for longer stays"
    Read review
    "i didn't hear any noise in the hotel its just really where you want to be chose the first floor cause..."
    Read review
    "Don't choose any in this fleabag...."
    Read review
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