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Red Roof Inn Chicago-Downers Grove

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Red Roof Inn Chicago-Downers Grove
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198 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Champaign-Urbana, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I did not pay a lot to stay here, so I had pretty low expectations. The room appeared clean, everything worked, and the front desk staff was very nice and helpful. I slept poorly, mostly because of the noise of revving engines and doors slamming late into the night. I don't know if management was afraid to confront the problem... More 

Helpful?
Thank SimpleWild
Fox Valley
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

We stayed while getting flooring installed at home. It was a basic 2 bed room. No extras. Coffee maker was in the office-lobby. Also had ice in hall and an in room safe. Watch for a safe fee that can be avoided. No hair dryer, iron or other amenities. The TV was decent and the menu worked and had cable... More 

Helpful?
Thank K W
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for your wonderful review. We are always glad to see our team being recognized for the awesome job that they continue to do. Please consider us your hotel of choice should your travel plans bring you back to the Downers Grove area. Erica Carey General Manager Red Roof Inn Chicago-Downers Grove I0087@RedRoofInn.Com More 

London, Canada
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 6, 2016

An average budget hotel with a few frills such as in room fridge and microwave. The price is reasonable and the staff polite. Be aware though that if you stay more that one night the cleaning staff only visit every other day. If you want new towels you have to get them yourself. The parking is ample and free and... More 

Helpful?
Thank Allan2
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It sounds like you were booked at a weekly rate which comes with a deeply discount rate and limited housekeeping service. I do apologize if this wasn't explained to you during... More 

Des Moines, Iowa, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 25, 2016

This is not a luxury hotel, so make sure you go in with expectations accordingly. My friend and I did a quick weekend visit to Chicago. Just needed somewhere to sleep for one night and shower in the morning. Really, this place is fine. It was clean. I am no cleaning expert but I do have above average standards and... More 

Helpful?
1 Thank Caitlin C
Seminole, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 23, 2016

I reserved the room based on the 4 out of 5 rating on here and am very disappointed. Downers Grove is a nice area with lots of shops and restaurants but the hotel is dingy and old. The whole room felt very dingy. We found ants by the sink when we arrived. I wouldn't use the bathroom until my husband... More 

Helpful?
Thank TheLangeFamily
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for bringing our areas of opportunity to our attention. I have address your concerns with my entire team and I would love to apologize on behalf of my staff. It saddens me to hear that you will not stay with us again. If I can speak with you regarding your stay it would be greatly appreciated. Please feel... More 

Lanham Seabrook
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2016 via mobile

Had trouble checking in because the host cancelled my reservation. The tub was very dirty when first arriving to room. Had a 5 night stay. Took until the 4th day to have bed made and new towels in the room. Only left 1 clean towel in a room with 2 beds. Returning to room on 4th night the keys were... More 

Helpful?
1 Thank Joseph K
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding your stay at the Red Roof Inn Chicago-Downers Grove. On behalf of my team we apologize for any inconvenience that you may have experienced while choosing to lodge with us. If you would like to discuss your concerns further, please do not hesitate to contact me at the information... More 

Saugus, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 16, 2016

You pay for what you get. Front desk very cordial and extremely welcoming. Complimentary 24 hour coffee big plus. Convenient to stores, restaurants: Hooters, Red Lobster, Olive Garden, etc. Rooms fairly clean with new flooring. Great air conditioning. Beds comfortable. Microwave and refrigerator in upgraded rooms. On the negative, a tissue box would be more beneficial than a tiny packet... More 

Helpful?
Thank L8075DZjoanm
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review. I am extremely sorry for any inconvenience that you may have experienced while choosing to lodge with us. Additionally, I would like to thank you for taking to write a review and share your feed back as it gives us an opportunity to resolve any areas of concern that prevent... More 

Beloit, Wisconsin
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

The biggest plus..the beds are good. The bathroom was small and needing some fixing up. Did not get enough towles and when i called about more i had to go find the housekeeper. In a area of stores and restaurants...and close by of where he had to be. Kinda seems like a sketchy hotel. Not impressed at all.

Helpful?
Thank Ruby1218
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided our delighted in the condition of the... More 

Downers Grove, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2016

Betty is excellent as her work ethic is like no other and understand why she is head housekeeper. She always has a smile on her face and is so pleasant to talk to. Also she always goes above and beyond when cleaning a room. It is because of her that I stay here.

Helpful?
Thank dpollak148
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write such a wonderful review. I am glad to see our Bethy being recognize for a job well done. Bethy's professionalism is sincerely a treat and a pleasure to work with. . At this location we believe in complimenting openly. I compliment my team for making you our valued guest feel welcome. Again,... More 

pa
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 6, 2016

This is the best motel I've been to. A nice surprise. It's clean, well priced, & free wifi + HBO , and friendly staff. Next to Yorktown Centre helps too. Please note the 5 stars is not to compare this to Sheraton.

Helpful?
Thank p l
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for choosing to lodge at our location. We were so pleased to hear that your stay was an enjoyable one. It is our mission to ensure that every guest is treated with hospitality heart and that the staff maintains a professional and courteous attitude towards all of our valued guest. Again thank you kindly, please consider us your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Chicago - Downers Grove is conveniently located off of I-88 at Butterfield Road, convenient to Lombard, Downers Grove and Oak Brook. This hotel is located within walking distance of Yorktown Mall, a movie theater and many great restaurants. Features include complimentary wireless internet, guest laundry, and flat-screen TVs. ... more   less 

Additional Information about Red Roof Inn Chicago-Downers Grove

Address: 1113 Butterfield Rd, Downers Grove, IL 60515-1057
Location: United States > Illinois > DuPage County > Downers Grove
Price Range: $61 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago-Downers Grove 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn
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