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Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

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2111 Butterfield Rd, Downers Grove, IL 60515-1043
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Traveler (130)
Room & Suite (45)
Pool & Beach (6)

About

#3 of 7 hotels in Downers Grove
Location
Cleanliness
Service
Value
The Doubletree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is situated in Chicago's western suburbs next to Lombard and Oakbrook, Illinois. Centrally located between Chicago O'Hare International Airport (ORD) and Chicago Midway (MDW) the Doubletree Suites Downers Grove is the perfect choice for business meetings. Offering an International Association of Conference Center (IACC) approved meeting facility, our comfortable surroundings and exceptional catering team provide the ultimate environment for any business or social occasion.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Billiards
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Fishing
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, German, Hindi and 3 more
Hotel links
Special Offer:Price Match Guarantee
984Reviews6Q+A82Room tips
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Popular mentions
Phillip wrote a review Jul 2020
Chicago, Illinois100 contributions9 helpful votes
Booked a king suite for 2 nights with my fiance. The room was fairly clean, although I saw a piece of popcorn on the nightstand and I don't know where it came from. Some of the furniture looks worn with scratches and gouges, but still functional. The lever to switch between the tub faucet and the shower head was leaky, but did not make a mess because it drained into the tub (should probably fix or replace it before it gets worse). The executive lounge was closed due to the pandemic, so I am not able to comment on that. I was offered to use the premium fitness center due to being a Diamond member, which was a nice offer. Housekeeping services are limited due to the pandemic, so they will only clean rooms after people check-out or are staying an extended period of time. Rooms had a seal on them to show that nobody entered them since housekeeping cleaned it, which is what Hilton is supposed to be doing in all of their properties. I did go to the front desk to request more clean towels because they only put 2 of them in the bathroom and staff delivered them to my room 10-15 minutes later. The staff were all friendly and wearing masks with every interaction that I saw. Some of the hotel guests were not wearing masks, but there did not seem to be any requirement for it. The date I checked out was the date that Hilton was supposed to be requiring every property to enforce everyone, staff and guests, to wear masks at all times when they are indoors in public areas, so hopefully everyone will be told to wear a mask when they enter the building. Overall, I thought this hotel was good for the price. It was fairly quiet, likely due to low occupancy. We would likely stay here again in the future.
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Date of stay: July 2020
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Donna P wrote a review Mar 2020
North Myrtle Beach, South Carolina8 contributions7 helpful votes
Our son's wedding was held at the hotel and venue. The staff was welcoming, attentive and made the entire event special. You could really tell they cared about us. I cannot say enough about how the hotel made planning easy and worked to give us a memory for a lifetime.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
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Response from Nicole V, Front Office Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Responded Mar 17, 2020
We are happy to hear everything meet your expectations including the hotel staff. We thank you for sharing this special day with us and hope to see you again soon!
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NewJerseyTrip wrote a review Mar 2020
Sao Paulo, SP1 contribution
I strongly recommend staying in this Hotel if you are going to do your activities near Downers Grove / Lombard area. The personnel is very capable and treats you with awesome spirituality. Hotel facility provides free parking and has a Starbucks inside it.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Nicole V, Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Responded Mar 16, 2020
Thank you for your feedback. We are happy to hear you fully enjoyed your stay with us. We hope to welcome you back again soon!
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dmorris001 wrote a review Mar 2020
Clementon, New Jersey1 contribution1 helpful vote
Where do I begin? Check-in was a joke. The computers were down and I was never notified that the card was actually billed until I got the emailed receipt after I checked out. There was a BIG roach clinging to one of my shirts that was hung up and a baby roach in the tub (I just hope to God that I didn't bring any of those nasty critters home with me!). Guessing that since the room was directly across from the breakfast area that it wandered from there. When I addressed the problem with the front desk, they asked me if I wanted to change rooms so that the "pest control guy can address the insect problem" and as an afterthought offered to post Hilton Honors Bonus points to my account. Also, someone's half-empty bottle of Coca Cola was sitting in the fridge in the room? Seriously? Obviously, good and thorough cleaning staff are hard to find. But being a good citizen, I did empty the damn thing and throw it away to save the next guest the trouble and to potentially keep MORE ROACHES away!!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Nicole V, Front Office Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Responded Mar 11, 2020
We apologize that our systems we down due to a local power outage we do have a manual process in place that may take slightly longer than normal electronic check in. We do have the hotel inspected and sprayed for types of insects on a very regular basis. I will be addressing the issue of cleanliness with the housekeeping staff to ensure this does not happen again. We do strive to achieve the best possible experience for each and every guest and hope you will consider staying with us again in the future,
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elmdanat747 wrote a review Mar 2020
Bolingbrook, Illinois2 contributions1 helpful vote
Excellent stay. Great value for the money. Excellent location. The staff were very good. They offered extra cookies for my grand kids and made all feel very welcome. The pool was awesome especially when it’s cold outside. We had a great time.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Nicole V, Front Office Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Responded Mar 9, 2020
Thank you for the great feedback. We are so happy to hear you enjoyed your stay with us. We hope to see you again soon!
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PRICE RANGE
$108 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree guest suites & conference center chicago / downers grove hotel, doubletree guest suites and conference center chicago / downers grove, doubletree downers grove, doubletree chicago downer grove
LOCATION
United StatesIllinoisDuPage CountyDowners Grove
NUMBER OF ROOMS
250
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Frequently Asked Questions about Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
What are some of the property amenities at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Yes, free parking is available to guests.
What are some restaurants close to Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Conveniently located restaurants include Chama Gaucha Steakhouse, Portillo's Hot Dogs, and Honey-Jam Cafe.
Are there opportunities to exercise at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
The staff speaks multiple languages, including English, Spanish, German, Hindi, Polish, Lithuanian, and Urdu.
Are there any historical sites close to Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove?
Many travelers enjoy visiting Cantigny Park (6.7 miles) and Wilder Mansion (6.4 miles).
Is Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.