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Holiday Inn Express Chicago-Downers Grove, an IHG Hotel

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3031 Finley Rd, Downers Grove, IL 60515
Lowest prices for your stay
Booking.com
$111
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Free cancellation until 08/21/22
Expedia.com
$111
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Free cancellation until 08/21/22
Hotels.com
$111
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Free cancellation until 08/21/22
Travelocity$111
HIExpress.com$111
Priceline$111
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (65)
Room & Suite (42)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 6 hotels in Downers Grove
Location
4.4
Cleanliness
3.9
Service
4.1
Value
3.8
Located in the western suburbs of Chicago, Illinois, the Holiday Inn Express Chicago-Downers Grove hotel offers excellent location that promises big-city excitement as well as the warmth and hospitality of Downers Grove. Enjoy free Wi-Fi throughout the hotel and join us every morning for the complimentary Express Start breakfast bar. Our hotel near Chicago offers 1,100-plus sq ft of meeting space and a business center. Corporate travelers enjoy our location near State Farm, PNC, Aramark, HAVI Global, KIA, Tyson, GE, Northwestern and Good Samaritan. Groups also visit ODEUM EXPO Center Our hotel is only 18 miles from O'Hare International Airport. Thanks to our Chicago area location and the hotel's proximity to I-355, I-88, I-290 and I-294, guests can easily enjoy Chicago's attractions like Wrigley Field, Millennium Park, Navy Pier, and Soldier Field. Our hotel in Downers Grove is also minutes from Midwestern University and University of Illinois at Chicago.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish, German and 2 more
283Reviews3Q+A44Room tips
Traveler rating
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Popular mentions
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Most Recent
vladsuperman2 wrote a review Jul 2022
East Liverpool, Ohio1314 contributions189 helpful votes
The guest services people were very nice, the room was clean, the bed and blankets were very comfortable. It had an indoor pool w/ hot tub. Breakfast room and the food was good, a automatic pancake maker, which I loved! I would recommend it. A great place
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded Jul 11, 2022
Dear Guest, It is indeed a privilege to serve guests like you. We are glad that you liked the cleanliness and hospitality. Your good words shall encourage us to serve our guests even better. Looking forward to welcoming you again. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan wrote a review Jun 2022
52 contributions25 helpful votes
Parking lot was very poorly lit; to the point where I was hesitant to park there overnight and slightly nervous walking into the hotel when we arrived at 1:30 am. . Comforter looked like it hadn’t been washed in a long time—hair, lint, etc. Very poor water pressure from the faucet in the bathroom sink. Breakfast was very average. Pancake machine was out of order. There wasn’t really a lot to But then there was Parth! This kind soul greeted me with a cold bottle of water, a friendly smile and a personality that was impossible not to love. What a great kid! And what an asset to your company.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded Jun 20, 2022
Hello Guest, Thanks for your stay and feedback and telling us the positive and negative aspects. Nice to see your appreciation for Parth. However my apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danielle R wrote a review Jun 2022
2 contributions
Good location, very very helpful and kind staff. I was greeted by Parth on sweltering day where temps were almost 100 degrees, and he immediately handed me an ice cold bottle of water before even checking me in. Room is clean and smells nice (important as a lot of hotel rooms have that musty odor). Lots of close by restaurants in walking distance which was important to me as a business traveler. Breakfast has a lot of selections and again here the staff was super. The lobby is a bit older looking and a bit dark without natural light (this is clearly a hotel that is being/was revamped) but the staffs attention to guest services makes up for any decor shortfall.
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Date of stay: June 2022Trip type: Traveled on business
Room Tip: Lots of restaurants in walking distance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded Jun 16, 2022
Hello Danielle, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating Parth, our hotel staff and the dedicated services is very much encouraging.It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction.Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug F wrote a review Jun 2022
Ruskin, Florida9 contributions
Rates keep going up and services disappear. Reduction of Houskeeping staffs have saved hotel chains millions, yet the rates go up. This property has been "renovated" but the same worn and dirty furniture remains. Here's what I enjoyed during my recent 4 day stay: -Breakfast non-existent by 8am each day. There was one sausage one day and another guest jumped in front of me to grab it. No bacon ever, but if you like biscuits and gravy you could get that every day. -NO towel bars in the bathroom so you can hang up towels - and you have to give the front desk a written request by 10am to get towels, TP or whatever else the room needs -4 day stay with ZERO housekeeping - not even trash pickup. Good location but poor property. Avoid.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Choose another property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded Jun 8, 2022
Dear Doug, Thanks for your stay.I am very much concerned with your feedback. My apologies for the bad experience.Our endeavor is to offer a nice stay to all our guests but failed this time.Actions shall be taken to improve everything on priority and you can have a good stay next time.Hope you will reconsider. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Petruska wrote a review Jun 2022
1 contribution
I work in Chicago all the time and stay in different locations, some areas are better than otheres. The people at the front desk Downers Grove location are very professional and courteous!! A pleasure to be around!!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded Jun 8, 2022
Hello Johnboy, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jakully wrote a review May 2022
1 contribution
I have stayed at this hotel a great deal of the years, maybe 6 times a year for the past several years…I like this hotel for its convenience…The hotel has been remodeling for awhile but there doesn’t seem to be any end in sigh, that’s OK…I usually make the reservation thru the IHG app…I always request the same thing and I call an hour before I arrive to make sure that the room is all set… This time when I called the man who answered was short with me & didn’t know if a room would be ready…As a result, I wasn’t to happy with this interaction…When I arrived a nice young lady made sure I was set up…Thanks to her!!!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded May 31, 2022
Dear Guest, Thanks for the stay and the feedback. Guest comments are valuable inputs for us to better our services. Your observations will definitely be taken for proper action. You can expect a further improved stay next time. We look forward to seeing you again soon. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
weyes wrote a review May 2022
Illinois191 contributions74 helpful votes
Since a 3 is “average” I had to give this a 2. It’s outdated and even the updated room had poor finishes. Looks like they painted and then just put the old beds and fixtures back in the room over old carpet. The finishing on things like grout and stuff in the updated bathroom is shoddy and poor. Bathroom door didn’t shut all the way and light switches had paint or grout around them. I will say the hotel room was clean. And I slept fine. But I paid too much for a one night stay here. Front desk staff at check in was very nice. Breakfast foods looked like they had been sitting for quite some time and was unappetizing. I didn’t end up eating any of the breakfast. Not on par with other newer HI Express.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded May 31, 2022
Hello Guest, Thanks for your stay and feedback and telling us the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheila t wrote a review May 2022
2 contributions
Nice people, good breakfast and hotel very clean. Good location, had a good time. No pool but close to restaurants. Good shopping close by. Looks like they are trying to update the place. Reasonable price. Everyone was very nice.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded May 25, 2022
Dear Sheila, Thank you for your recent stay at our property. I am delighted to note that you had a nice experience. We will take your comments for future improvement. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
station8 wrote a review May 2022
Minnesota233 contributions25 helpful votes
+1
This hotel is in transition and has pros and cons, unfortunately the cons outweigh the pros at this point. Safety and Security: The original room the put us in 244, shared a balcony with the room next door. There was no way to secure the balcony door as it had no working lock. In addition to the lock not working there was an aftermarket security bar that was broken and not functional. Your neighbor could easily step over the common railing and walk right into your room. The building did have updated fire protection systems. Exterior doors had locking systems and appeared to function well. Parking lot ample parking with decent lighting. Pros: Rooms were mostly updated but lacked updates in some areas. The bed and bathroom along with the carpet and walls were updated and very nice. Morning breakfast had good options and well stocked. Good location to restaurants and stores in a nice neighborhood. Cons: The room furniture was dated, and the AC/Heat unit is very old and well past its service life (loud grinding sounds). VERY small area to hang clothes. The building is very tired, they are in the process of updating it. The grounds are dated and do not have a positive curb appeal. Multiple burnt out lights in the entryway overhang and hallways that were lacking in appearance and cleanliness. Summary: Overall it appears they are in the process of updating a very tired building, the facility is falls short of a typical Holiday Inn Express standard. We would not stay here again next time we are in the area unless its remodel is much further along. The lack of attention to things that are not big-ticket items at times were glaring. Multiple burnt out light bulbs, non-functioning locks, dirty grounds with dead plants and a torn tattered flag flying out front of the building.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded May 24, 2022
Hello Guest, Thanks for your stay and feedback and telling us the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amber J. wrote a review May 2022
San Antonio, Texas1 contribution
Our group had a wonderful stay at the Holiday Inn Express. The beds and pillows were AMAZING and the breakfast was outstanding! Every staff member we encountered was friendly, courteous, and extremely helpful. Staff member Parth did a wonderful job maintaining a smile and handling our groups many requests. Would come back again!
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel GM, Owner at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Responded May 7, 2022
Hello Amber, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating the hotel staff especially Parth and the breakfast is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for ourotel. We will be really excited to welcome you again. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$114 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chicago downers grove hotel downers grove, holiday inn downers grove, downers grove holiday inn
LOCATION
United StatesIllinoisDuPage CountyDowners Grove
NUMBER OF ROOMS
121
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Frequently Asked Questions about Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Nearby attractions include Karma Dance Club (0.4 miles) and Laser Quest (0.2 miles).
What are some of the property amenities at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Conveniently located restaurants include Chama Gaucha Steakhouse, Portillo's Hot Dogs, and Parkers' Restaurant & Bar.
Are there opportunities to exercise at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Chicago-Downers Grove, an IHG Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Urdu.