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Chicago Marriott Suites Downers Grove

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Chicago Marriott Suites Downers Grove
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326 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Carmel, Indiana
Reviewed 2 weeks ago via mobile

The web says that this hotel is modern, it is not. The pictures were very misleading. I was sure that this would be the only place that I would be ok staying at in the Western Chicago Suburbs, and clearly I was wrong. The hotel was renovated with the whites and grays, but just because it has those colors doesn't...

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Helpful?
Thank WKORV
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review

My sincere apologies as we do not intend to mislead. We have recently renovated all of our guest’s rooms as we state on our website but no we have not changed the brick on the exterior of our hotel. The pictures on our website are all current pictures of our current state. I will most certainly look in the cleanliness...

Ohio
Reviewed 3 weeks ago

We stayed two days at this all-suites hotel about 40 minutes from Midway to celebrate a family birthday. After a twice delayed flight, we asked for a quiet room & they delivered. The room is very large & modern with a separate living room area and kitchenette. The fold down murphy bed would be perfect for families, as was the...

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Helpful?
Thank mrycik
Reviewed 3 weeks ago via mobile

We stayed Saturday night at the Downers Grove Marriott suites. Everything was perfect. The hotel was renovated and is clean comfortable and relaxing. It was quiet and the bed and pillows were wonderful. We loved the tranquil decorating. Buffet breakfast was excellent as well. We definitely will stay here again when we return to the area.

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Helpful?
Thank Memillikan
Denver, Colorado
Reviewed 3 weeks ago via mobile

Have stayed here several times. Pros: -above average room cleanliness -comfortable beds -complimentary shuttle -very friendly staff, especially the breakfast team Cons: -As a platinum I've never received an upgrade here. I know they get a lot of business travelers but upgrades seem nonexistent. - the gym is large but the machines are grimy. They need to clean them badly.

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Helpful?
Thank DenverCO303
Ripon, Wisconsin
Reviewed 4 weeks ago

The Marriott Suites in Downers Grove IL is close to the airport, offers shuttles and is amazingly beautiful, elegant and business like all wrapped into one location. The staff were all very pleasant, the rooms were clean and set up for everyone, business and family alike. All the amenities you would need were available for your stay. I will be...

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Thank aaronk346
Belleville, Michigan
Reviewed March 14, 2017 via mobile

Located in the heart of Downers Grove, near shopping and restaurants in the area. Comfortable hotel with a bar, indoor pool and other amenities such as room service. Rooms are fairly spacious and clean. Great nights sleep in one of the most comfortable beds that I've slept in for a while. Only down side for me was the price of...

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Helpful?
Thank jjohns1026
Toronto, Canada
Reviewed March 13, 2017

I spent a night here on Saturday, the hotel was nice, but it had some large issues. Firstly, the staff were excellent, polite and accommodating. The hotel is also very nice, the lobby and rooms appear to be well equipped. I dealt with Eric Houston prior to check in and again when I arrived, he was excellent. He went out...

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Helpful?
Thank AR72LQ
Management response:

Thank you for your stay with us and thank you for taking the time to share your experienced, both positive and where there’s room for improvement. We take these comments very seriously and I assure you the key items you mentioned are valid and top priority for our senior management team. Thank you again.

Reviewed March 11, 2017 via mobile

Stayed 3 nights there recently. The hotel itself is nice but I really didn't appreciate how the hotel staff handled my stay. On a second day, I encountered a large spider walking within the bath tub. I watered it down to the drain and went downstairs to report but the hotel didn't do anything about my stay to off set...

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Helpful?
Thank Laf10lol
Management response:

Thank you for your recent stay at the Marriott Suites Downers Grove. We appreciate your concerns and your comments are very important to us. Let me first apologize for the frustrations you experienced during your stay with us. We take these comments very seriously and I assure you that your comments will shared with the necessary personnel along with any...

Lake Junaluska, North Carolina
Reviewed March 7, 2017

This hotel is not the typical Marriott the rooms are well appointed Suites! Very nic and clean. So nice to have a room where I can open a window and have fresh air. The food is not the typical Marriott. Very good! With a nice assortment on the menu for the travel warrior! I can't say enough about the staff!...

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Helpful?
Thank JohnFrieda
Georgia
Reviewed March 1, 2017

Our project team has been staying at this hotel for a several months and it has been good to us. the location is great for other dinner options and its close to the highway. Rooms are almost all the same, 2 room suites, microwave, fridge. Highly recommend! Staff id great to work with.

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Helpful?
Thank atl740
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review

Thank you so much for staying with us for all of this time. We are very happy to serve you and are also excited that you did share your comments. We will see you soon!!!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Allie's American Grille
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Savor the modern style of the newly renovated Chicago Marriott Suites Downers Grove. From artwork and lighting to work space that works for you, our guest rooms have been redesigned to be stylish, intuitive and smart. A top choice among hotels in Downers Grove, IL, Marriott suites exceeds guests' expectations with a blend of comfort and convenience in a boutique-like setting. Every Downers Grove hotel suite features contemporary design touches, large private bedrooms, spacious living areas, microwaves and mini-fridges. Take a dip in our heated indoor and outdoor pools, or work up a sweat in our 1,000 sq. ft. fitness center. Ideal for business and leisure travelers, our location is in the heart of the East-West corridor between Interstates 88 and 355 and offers easy access to popular attractions like the Brookfield Zoo, Morton Arboretum, or Oak Brook Center. ... more   less 

Additional Information about Chicago Marriott Suites Downers Grove

Address: 1500 Opus Pl, Downers Grove, IL 60515-5719
Location: United States > Illinois > DuPage County > Downers Grove
Price Range: $119 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Suites Downers Grove 3.5*
Number of rooms: 254
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Also Known As:
Chicago Marriott Suites Downers Grove Hotel Downers Grove
Marriott Downers Grove
Downers Grove Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Chicago Marriott Suites Downers Grove staff and other travelers.
4 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Chicago Marriott Suites Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor at end of hall was very quiet”
mrycik, 3 weeks ago | Read review
“Any rooms are good”
JohnFrieda, Mar 7, 2017 | Read review
“I didn't see any downsides anywhere.”
EdwardZ327, Feb 2, 2017 | Read review
“My room, #740 had strong morning sun, which I need to get up.”
bseo-pero, Jan 22, 2017 | Read review
“Any room will be good. Business hotel so not really a view.”
ScubaRabbi, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question