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Chicago Marriott Suites Downers Grove

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1500 Opus Pl, Downers Grove, IL 60515-5719
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (90)
Room & Suite (20)
Dining (3)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chicago Marriott Suites Downers Grove
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Downers Grove
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Savor the modern style of newly renovated Chicago Marriott Suites Downers Grove. From artwork and lighting to work space that works for you, our guest rooms have been redesigned to be stylish, intuitive and smart. A top choice among hotels in Downers Grove, Illinois, Chicago Marriott Suites Downers Grove exceeds guests' expectations with a blend of comfort and convenience in a boutique-like setting. Every suite at our hotel features contemporary design touches, large private bedrooms, spacious living areas, microwaves and mini-fridges. Take a dip in our heated indoor and outdoor pools, or work up a sweat in our 1,000 sq. ft. fitness center. Ideal for business and leisure travelers, our location is in the heart of the East-West corridor between Interstates 88 and 355 and offers easy access to popular attractions in West Chicago and downtown Chicago like Morton Arboretum or Oak Brook Center.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Shuttle bus service
Parking
Paid wifi
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Business Center with Internet Access
Conference facilities
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
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406Reviews6Q+A67Room tips
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Popular mentions
Barb H wrote a review Sep 21
486 contributions104 helpful votes
When we recently stayed at this hotel we weren't overly impressed and were surprised to see guests in the lobby with no face masks on. Our bathroom waste basket wasn't emptied when we got there, and we really missed having waters in the rooms, no pens or paper, and no restaurant food during the week. I was also surprised that there was no magnifying mirror in the bathroom and the bathroom mirror that was there was chipped and looked very old. It was clean, but Covid has made hotels stays not very much fun that is for sure.
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Date of stay: September 2020
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cymosley wrote a review Dec 2019
Southfield, Michigan295 contributions26 helpful votes
+1
My husband and I stayed at the hotel during December for one night, during our visit to the Chicago area. We had an executive Suite room. The price was nice, we found a deal on Expedia. The suite was very comfortable. The only thing missing was a room safe. I would recommend this hotel to others.
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Date of stay: December 2019Trip type: Traveled as a couple
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Joseph P wrote a review Dec 2019
3 contributions6 helpful votes
I recently stayed at your property from 12/21-12/22. You tried to incorrectly charge me an Internet charge and would not refund my money. You clearly state that Marriott Bonvoy account holders get free basic Internet access. When I logged on to the Internet, I entered my username and password for my account to get free Internet access AS WAS ADVERTISED. When I went to check out, the property charged me the Internet fee. What ensued was embarrassing and humiliating. First, the registration clerk was hesitant to give us a hardcopy of the bill. When she did provide this, I noticed they had charged us for the Internet. Second, they refused at first to refund the charge. They explained that since the reservation was made through Hotels.com, that I was not eligible for free Internet. I explained that I had followed the instructions on the login page to get access, and it CLEARLY STATED free Internet if you were a member. She said that didn't apply to this hotel and gave me some nonsense about not enough points, etc. Third, after continuing to complain, she eventually agreed to refund the money. But since I paid the balance in cash, she didn't know how to do a cash refund. She said she had to get a manager. Fourth, after we waited 20 minutes, yes 20 minutes, for the manager, the manager agreed to fix the charge, but didn't understand we needed a cash refund. More confusion ensued. So I spent easily over 45 minutes trying to get this charge refunded. Unbelievable!!!! You need to stop this false advertising about free Internet to member of your Marriott cub. You need to do a much better job of customer service.
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: Get the top floor.
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T13 wrote a review Nov 2019
Catonsville, Maryland71 contributions58 helpful votes
This hotel appears to be converting from a suites to a full service Marriott. The “suites” sign on the front of the building has been removed. The hotel seems pretty old and is not modern at all but for the most part was clean. The room was very spacious, suite style with a living room and fridge and microwave. There were not enough outlets and not enough lighting in the bedroom though. There was a sign in the bathroom saying to hang your towels to conserve water but 2 out of 3 days they replaced my towel anyway. One of the two elevators was broken for most of my stay. The Front desk and restaurant had very friendly and helpful staff. I would stay again only because it was within walking distance of the office I was visiting.
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Date of stay: November 2019Trip type: Traveled on business
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EAB929 wrote a review Nov 2019
Fishers, Indiana43 contributions2 helpful votes
This was my first time at the Marriott in Downers Grove and overall the experience was very good. The rooms were clean and staff was courteous. The hotel breakfast buffet was good, waffles, omelettes, sausage, bacon, eggs, etc. all was good. The hotel is close to shopping and restaurants. I would recommend for those visiting Downers Grove or even Oakbrook as your only about 10-15 minutes away.
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Date of stay: November 2019Trip type: Traveled with family
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PRICE RANGE
$128 - $228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago marriott suites downers grove hotel downers grove, marriott downers grove, downers grove marriott
LOCATION
United StatesIllinoisDuPage CountyDowners Grove
NUMBER OF ROOMS
254
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Frequently Asked Questions about Chicago Marriott Suites Downers Grove
Which popular attractions are close to Chicago Marriott Suites Downers Grove?
Nearby attractions include Karma Dance Club (0.5 miles) and Laser Quest (0.4 miles).
What are some of the property amenities at Chicago Marriott Suites Downers Grove?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Chicago Marriott Suites Downers Grove?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chicago Marriott Suites Downers Grove?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Chicago Marriott Suites Downers Grove?
Yes, free parking is available to guests.
What are some restaurants close to Chicago Marriott Suites Downers Grove?
Conveniently located restaurants include Chama Gaucha Steakhouse, Portillo's Hot Dogs, and Parkers' Restaurant & Bar.
Are there opportunities to exercise at Chicago Marriott Suites Downers Grove?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Chicago Marriott Suites Downers Grove?
Yes, dry cleaning and laundry service are offered to guests.
Does Chicago Marriott Suites Downers Grove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Chicago Marriott Suites Downers Grove?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Chicago Marriott Suites Downers Grove?
Many travelers enjoy visiting Cantigny Park (7.2 miles), Wilder Mansion (6.2 miles), and Warrenville Grove Park (7.7 miles).