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All reviewsliving areapocket doorindoor outdoor poolcardio equipmentfold out couchthe bed was extremely comfortablesitting roomnice bathroombusiness tripfitness areabooked roomscoffee makermicrowave and fridgeoff the highwaychicago marriottworkout roomvery nice hotel
Arrived at this hotel earlier than the check-in time and I was checked in with no problems at all. I believe I was checked in under 5 minutes! Wow! Diego was the front desk rep who took care of us.
All the rooms are at...More
I really love this property. The rooms are fantastic. The staff is all top notch.
The breakfast buffet is fantastic.
There are numerous restaurants and other amenities in the area.
The rooms are quite large and very well laid out.
The rooms are dark and...More
If I had known that a relaxing pool and spa experience (after a 10 hour drive) would be completely ruined by a bunch....a big bunch....of screaming banshee kids having a birthday party in the tiny pool I would’ve gone to another hotel. What other Marriott...More
Response from John O, Manager at Chicago Marriott Suites Downers GroveResponded 1 week ago
Thank you for your feedback. It is unfortunate so many other guests were also using the pool during your visit. Weekend travelers do tend to occupy the pool more frequently. Perhaps a week day visit may yield a more calm pool area. We hope to...More
Hello Fellow Travelers, I'm a platinum with both Marriott and Starwood since before the merger, I say that just to give you an Idea of how much I travel. I don't usually review that many properties however, I feel that when ever something really bad...More
2 Thank Brad B
Response from John L, Manager at Chicago Marriott Suites Downers GroveResponded April 8, 2018
I truly apologize for the miscommunication and I will most certainly thoroughly investigate the entire incident. I am very thankful for all of your loyalty to our hotels and appreciate your and respect that platinum status that you have earned through staying so often...More
Great stay in the suburbs of Chicago! Staff is extremely friendly; hotel is very clean. The room itself was very nice, comfortable and clean. The bed was very comfortable especially the pillows! Keep up the great job!