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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 04/28/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chicago Marriott Suites Downers Grove
Updated 04/28/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 6 hotels in Downers Grove
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.1
GreenLeaders GreenPartner
Savor the modern style of Chicago Marriott Suites Downers Grove. From artwork and lighting to work space that works for you, our guest rooms have been redesigned to be stylish, intuitive and smart. A top choice among hotels in Downers Grove, Illinois, Chicago Marriott Suites Downers Grove exceeds guests' expectations with a blend of comfort and convenience in a boutique-like setting. Every suite at our hotel features contemporary design touches, large private bedrooms, spacious living areas, microwaves and mini-fridges. Take a dip in our heated indoor and outdoor pools, or work up a sweat in our 1,000 sq. ft. fitness center. Ideal for business and leisure travelers, our location is in the heart of the East-West corridor between Interstates 88 and 355 and offers easy access to popular attractions in West Chicago and downtown Chicago like Morton Arboretum or Oak Brook Center.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Electric vehicle charging station
Paid private parking on-site
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Vending machine
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Spanish
Location
Full view
37Car recommended
Grade: 37 out of 100
31Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
1500 Opus Pl, Downers Grove, IL 60515-5719
Getting there
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414Reviews8Q+A69Room tips
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Most Recent
First of I made a reservation and was told that breakfast was included. I am an Elite Gold Member and have been for years. I called to change my reservation and asked again if breakfast was included. We arrived at the hotel and were hit with a parking permit and were told that they now have a five-dollar parking fee per day! What in the world! Really?! They have a huge lot why add a parking fee? This is not even a prime area like downtown where parking is limited. The front desk guy was less than accommodating or pleasant to work with. I asked about the breakfast he said, free breakfast is long gone. I am not sure who told you that but that’s not accurate. I told him, that two different people told me that. One worked at this location. He said well they gave you the wrong information Moving on to the rest of the hotel. The lobby is dirty and dated. Our room smelled like body order or dirty feet. The pillows on the little sofa smelled so bad. The elevators are filthy. This was such a nice clean location I don’t know what happened here. Bad management I guess.…
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
We returned to this property today but were confronted with an unnecessary surprise--a $5 parking charge! The hotel remains spotless and the staff efficient so why add a parking charge when they already have more than enough parking space than lodgers?
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Date of stay: June 2022
Value
Rooms
Service
1 Helpful vote
Helpful
Let me preface this review by stating this was our go to place to stay 10 years ago. Hotel staff now are polite at best, not overly anxious to please. Marriott platinum members, they do not care. Not welcoming and definitely lacking in this area. Second ,, my husband is now handicapped due to several strokes. Handicap parking is extremely far from front door, there is a drop off,, however no seating inside entry way if someone is just using a walker. Now as for a wheelchair,, elevators are not always in working order. The handicap accessible room, is small. The closet is in the middle of the room sectioning off the bedroom from the living room. I expect this is intentional to be able to call the room a suite. Maneuvering the chair from one room to another is difficult for a care giver let alone for the patient!! The bed is too high up for easy transfer. I do have to however give the bathroom a positive comment. It is big enough and the roll in shower was great. However thumbs down though for the size and ease of use for the room. Also the heater would not shut off even though I turned it off, so the room was overly warm and had to have the windows open. I would not recommend this hotel unless you are young and prepared to use the stairs.…
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Nice hotel. Have stayed here 3 times in the past year for business. Mat have to stay elsewhere next time because this hotel has had at least one elevator down every time I have stayed here. Now both elevators are down and guests are having to use service elevator. Why cant you keep your elevators operational. Being on the 6th floor and hoping to god the elevator works every morning is not my idea of good maintenance. Your supposed to be a flagship hotel. Act like one
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Date of stay: April 2022Trip type: Traveled on business
1 Helpful vote
Helpful
+1
If I could give the hotel a 0 I would. It was very outdated and during the time I was there the weather was beautiful and warm. Unfortunately the hotel had not prepared their chillers so the hotels AC was not functioning. My room was 73 and none of the windows opened. They sent maintenance to address the balcony door (which had been bolted shut) so it could open 2 inches - still nowhere near enough for a breeze and not enough to cool the room down. If I hadn’t already planned to leave the next day I would have checked out and found somewhere else to stay. It was miserable.
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Date of stay: March 2022Trip type: Traveled solo
Room Tip: Don’t stay here
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Helpful
+1
Horrible experience - Hotel is outdated and needs a refresh and better cleaning. It was a beautiful weekend outside unfortunately the hotel had not filled their chillers so the AC did not work. None of the windows in the room opened and even after sending maintenance they only opened the balcony less than 2 inches. Had I not already had plans to check out I would have left it was so miserable.
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Date of stay: March 2022Trip type: Traveled with family
Helpful
Like many, we have limited our travels and stays in hotels over the past two years. So, we were particulaly impressed with this property which has managed to actually increase its quality and impact on travelers. Our first impressions of cleanliness in the lobby were confirmed at check-in, in the elevator and, most importantly in our exec suite. Plus everyone with whom we interacted, from the desk, the bar and the friendly, courteous lady cleaning the entranceway was competent. While some hotels have suffered by loss of staff in various areas, the Marriott Suites Downers Grove has advanced--well done!
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: Higher the better
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Helpful
Enjoyed our stay. The room and whole hotel was very clean. Jon at the front desk was great and very accommodating. We loved the indoor/outdoor pool. We will definitely stay here next time we're down visiting family.
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Date of stay: August 2021Trip type: Traveled with family
Helpful
Traveled from Columbus to visit family close to the hotel and really enjoyed our stay. The living room with a fridge, microwave and extra tv made traveling as a family of 4 great. The rooms and hotel were very clean, kids enjoyed the pool and we enjoyed the bar. Ale the General Manager found out we were also celebrating a birthday and sent up a very nice amenity of cookies and milk for our little ones. She was great to talk to as was everyone we encountered. We will definitely stay here again on our next family visit.
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Date of stay: June 2021
Location
Cleanliness
Service
Helpful
When we recently stayed at this hotel we weren't overly impressed and were surprised to see guests in the lobby with no face masks on. Our bathroom waste basket wasn't emptied when we got there, and we really missed having waters in the rooms, no pens or paper, and no restaurant food during the week. I was also surprised that there was no magnifying mirror in the bathroom and the bathroom mirror that was there was chipped and looked very old. It was clean, but Covid has made hotels stays not very much fun that is for sure.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
3 Helpful votes
Helpful
PRICE RANGE
$154 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago marriott suites downers grove hotel downers grove, marriott downers grove, downers grove marriott
LOCATION
United StatesIllinoisDuPage CountyDowners Grove
NUMBER OF ROOMS
254
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Claim Your Listing Frequently Asked Questions about Chicago Marriott Suites Downers Grove
Which popular attractions are close to Chicago Marriott Suites Downers Grove?
Nearby attractions include Karma Dance Club (0.5 miles) and Laser Quest (0.4 miles).
What are some of the property amenities at Chicago Marriott Suites Downers Grove?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Chicago Marriott Suites Downers Grove?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chicago Marriott Suites Downers Grove?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chicago Marriott Suites Downers Grove?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Chicago Marriott Suites Downers Grove?
Conveniently located restaurants include Chama Gaucha Steakhouse, Portillo's Hot Dogs, and Parkers' Restaurant & Bar.
Are there opportunities to exercise at Chicago Marriott Suites Downers Grove?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Chicago Marriott Suites Downers Grove?
Yes, dry cleaning and laundry service are offered to guests.
Does Chicago Marriott Suites Downers Grove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chicago Marriott Suites Downers Grove?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Chicago Marriott Suites Downers Grove?
Many travelers enjoy visiting Oak Brook Polo Club (4.9 miles).