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Extended Stay America - Chicago O’Hare

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Extended Stay America - Chicago O’Hare
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110 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 20, 2016

I recently moved back to the USA after having lived abroad in the Middle East for the past 4 years, but had to wait for my cat to be sent back home. I needed a budget-friendly place near the airport. This Extended Stay hotel was PERFECT for my needs! It was essentially a studio apartment, complete with bed, a huge... More 

Helpful?
Thank JoslynRamey513
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

Thank you for choosing to stay at Extended Stay America - Chicago O’Hare. It is wonderful to read you enjoyed your stay with us and that our location near the airport was perfect for your needs. We are also happy to hear that you were pleased with your well-appointed and clean suite which provided you with the comforts of your... More 

Philadelphia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016

it was great from check-in to check-out and the price was right. it was also easy to take the free shuttle to the airport and it is walking distance to the new casino. We had a great stay the room was quiet and comfortable too.

Helpful?
Thank Dominick V
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

Thank you for writing such a wonderful review of our hotel. We are delighted to hear you had an enjoyable, comfortable stay and our location as well as our shuttle service were perfect for your needs. All of us here at Extended Stay America - Chicago O’Hare appreciate your business and look forward to seeing you again. Have a great... More 

Bellflower, California, USA
Level Contributor
188 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

My collages and I stayed at this location for five days while we worked at a trade show at Donald E Stevens Convention Center which is about 2.5 miles away. I have stayed at other Extended Stay America locations around the country and I have always liked staying at these properties. This property has a few serous issues. First of... More 

Helpful?
Thank rodvilencia
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

Thank you for choosing to stay with us while on business and for your constructive feedback. It is truly disappointing to hear our housekeeping staff failed to meet your expectations. We are sorry for the inconvenience you experienced due to the smoke smell in our hotel. We have strict policies where we prohibit smoking in some areas, so I appreciate... More 

Chicago, Illinois
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 15, 2016

Four weeks prior to my stay, I booked two rooms at this hotel through Travelocity. The 2 rooms were described as Studio One King Non Smoking with Continental Breakfast. Both rooms were to have a King Bed and a sofa. When we arrived we were given a room with a queen bed and no sofa. Even the paperwork they made... More 

Helpful?
Thank Noreen C
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

Thank you for your candid review. We are sorry to hear about your reservation experience with the third party and the inconvenience you encountered. In the future for any reservations, we always recommend booking directly through our hotel. We also apologize that our complimentary breakfast offerings did not live up to your expectations, and your concerns will be shared with... More 

2 reviews
5 of 5 stars Reviewed May 30, 2016 via mobile

We picked this location because it's close to the Donald Stephens Convention Center, about a 10 minute drive. We stayed for 2 nights and couldn't have asked for a better hotel. The room was spacious and clean, with a small but very functional kitchen space. From the front desk staff to the shuttle driver to housekeeping, all staff went above... More 

Helpful?
Thank Rlw29
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

Thank you for choosing to stay at Extended Stay America - Chicago O’Hare during your recent visit to Chicago. We are delighted to hear you had an enjoyable stay and our location close to Donald Stephens Convention Center was perfect for your needs. We are also glad that you liked your accommodation with a kitchenette, as well as my associates... More 

Montreal, Canada
2 reviews
3 of 5 stars Reviewed May 15, 2016 via mobile

Was during renovations of floors and rooms so a little dusty. The front desk team and maintenance were always polite and very helpful. My primary issue is with the Internet, I often lost video when using Vsee or Viber. The gym is very small, quiet dark and had 3 machines only 1 which worked well.

Helpful?
Thank Allen A
00esa, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

It's nice to read your review of your recent business stay at Extended Stay America - Chicago O’Hare. Our goal is to provide our guests with good service, so we are happy we were successful in doing so during your visit. We know how important it is to stay connected when you are away from home, so please accept our... More 

Country Club Hills, Illinois
1 review
5 of 5 stars Reviewed April 13, 2016

Benjamin and his entire team made sure that the customers were satisfied to perfection. They showed excellent costumer service and greeted the customers with respect. Our family traveled to Jamaica and the Stay America team helped us with room service, hospitality and great personality to make customers want to come back.

Helpful?
Thank Shameka L
Manager_11525, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

The team and I appreciate your kind remarks. I’m so proud of our staff for providing you with exceptional customer service! It’s great to read that you had such a wonderful stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Grand Rapids, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 28, 2016

We use this hotel to fly out of Chicago and fly back in. Parking for extended period of time is free. It is very close to O'Hare, shuttle runs every hour. Rooms are average but good enough for 1 night stat. The menager of this hotel went out of his way to make our stay as enjoyable as he could.

Helpful?
Thank Magdalena K
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2016

i have practically been living here at extended stay. I have also been to lots of extended stays across the country, this one is nice:) quite at night. Good size guest laundry machines "you can actually fit all your cloths in one!" Great staff also, always happy to help in any way they can. Full refrigerator in the room. Only... More 

Helpful?
1 Thank Alex B
Orlando, Florida
1 review
5 of 5 stars Reviewed February 17, 2016 via mobile

I always looking forwards to stay in Extended Stay America before here I was in Vegas is my second time here and if I need to I'll be back great personal attendance us a most in my book. First time have the pleasure of meeting from desk attendance Bri what an experience. My second time around have the honor of... More 

Helpful?
Thank Diogenes G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation

Additional Information about Extended Stay America - Chicago O’Hare

Address: 1201 E Touhy Ave, Des Plaines, IL 60018-3302
Location: United States > Illinois > Des Plaines
Price Range: $87 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chicago O’Hare 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Chicago - o`Hare Hotel Des Plaines
Des Plaines Extended Stay
Extended Stay Des Plaines
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