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Comfort Inn O'Hare

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335 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Reviewed November 23, 2016

The room was big and tidy and there was a microwave in it. The cleaning could be better.They don't have room service, but there's a restaurant at the parking lot and a there's a menu in the room with lots of places where you can order food for delivery. They offer a complimentary shuttle to the airport and to the...

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Helpful?
Thank Bruna D
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. We very much appreciate andvalue your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our team as we continually try very diligently to improve the quality of our services to provide an...

Kenner, Louisiana
Reviewed November 16, 2016 via mobile

A good location hotel with a good breakfast compared to the price, they have a reliable airport shuttle though, the only bad thing was the cleanness of carpets all around the hotel especially the carpets inside rooms needs someone to take care of them

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Helpful?
Thank rsaadeldeen
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. We cwey much appreciate your kind remarks and will pass them along to our team. Also, we are delighted to let you know also, that we are replacing the carpet in the entire hotel and that project was begun just yesterday. Thank...

Odense
Reviewed November 10, 2016

This hotel prides itself with "OHare" name, but to get there you need to phone and ask for a shuttle bus. This will take 20-30 min to get there, and another 15-20 to get back. Shuttle bus was worn 15 years ago, driver either mexican or Indian and will speak little english. Lobby smells a little molden, and reception service...

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Helpful?
Thank inkjetmand
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the level of service you encontered during your time on our...

Charleston, Illinois
Reviewed October 27, 2016

This hotel is located near O'Hare and the Rosemont Convention Center. It has a reliable shuttle to both places, a good self-service breakfast, and quiet and clean rooms. It is not exactly a walker's paradise, but there is a park nearby. The price is favorable over other hotels in the area. Good access to the Rivers Casino, if you are...

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Helpful?
Thank Alan L
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding you recent stay at our hotel. We very much appreciate and value your feedback. Your comments are a source of good information for potential guests. We are very proud of our hotel and the services we provide and we are delighted to know you enjoyed your stay with...

Reviewed October 24, 2016

I stayed at Comfort Inn over the weekend (10/21/2016) for a concert, we drove from Minnesota (5hrs) and I loved that they had complementary parking for us! this place had friendly staff, newly renovated everything! my highlights: parking, modern decor, a fridge & microwave in the room (unexpected), complementary breakfast and a shuttle that actually took you to the concert...

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Helpful?
Thank joannaz394
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent visit to our hotel. I would like to let you know how delighted we were to receive your kind words of praise for our hotel and staff. Although, I feel we fell short of our service by not letting you know that we shuttle to the...

Reviewed October 19, 2016

I called a week early to check in at 11:00 AM and then called the day of my reservation an hour early to make sure my room would be ready. When I got there, the room wasn't ready and I had to wait 30 minutes after 36 hours of travel. The staff was really nice and apologetic about the room...

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Helpful?
Thank Megan D
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at our hotel. Please accept our sincere apology for the level of service you encountered, we agree that a 30 minute wait for a room that you had confirmed would be available, was excessive. It is disheartening when we fail to do...

Wisconsin
Reviewed October 5, 2016

We were leaving on A Cruse The next Early Wanted to stay overnight for early start . One couple in the party needed A handy capped room . They have up to 14 Days free parking . And shuttle to airport [ handy capped van ] Nice restaurant adjacent to parking lot . That is it for the good side!...

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Helpful?
Thank Vancemabear
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey in regards to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your resent stay with us. Please accept our sincere apology for the level of service you encountered during...

Dorrance, Kansas
Reviewed October 3, 2016

Check in and out was great. Breakfast is wonderful. Not enough parking for the amount of rooms they have. So if you are getting a rental car or driving your own car I would not recommend this place. It is close to the airport and they do have a free shuttle. Also do not count on getting your bed made...

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Helpful?
Thank Grampa1951
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to review our property. Feedback like yours helps us to see what areas we are doing well in, and also highlights what areas can use improvement. I am very sorry to hear about your difficulties with your room not being cleaned. I need to ask if you had a "Do Not Disturb" sign on...

Ann Arbor, Michigan
Reviewed September 28, 2016

I stayed two nights (a Friday to Sunday) at Comfort Inn O'Hare this past weekend. I did not check in until 11PM since I was at a conference all day. When I arrived I was given a room on the third floor. The room appeared to be clean with the beds nice made. It wasn't until I went into the...

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Helpful?
Thank Lia D
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to review our property. Feedback like yours helps us to see what areas we are doing well in and also highlights what areas can use improvement. Please allow me to apologize on behalf of our hotel for failing to eat your expectations. I have shared your feedback with our General Manager and our Front...

Prague, Czech Republic
Reviewed September 18, 2016 via mobile

Typical Comfort Inn. Farther from the airport than I expected. Rooms clean and they have shuttle service. You must leave over two hours ahead of your flight time. Too early for breakfast. They did offer wake-up call.

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Helpful?
Thank Bruce V
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We very much enjoyed having you as our guest and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Location: United States > Illinois > Des Plaines
Price Range: $88 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn O'Hare 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn O'Hare staff and other travelers.
4 questions
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Hendersonville, North Carolina
Omaha, Nebraska
8 months ago
10 months ago
Oshkosh, Wisconsin
over a year ago

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Questions? Get answers from Comfort Inn O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A ground floor room is a nice option if you want to avoid stairs with heavy luggage.”
 of 5 bubbles GrayKitten, Dec 6, 2016 | Read review
“Do not stay here if you need assistance if you are in A wheel chair”
 of 5 bubbles Vancemabear, Oct 5, 2016 | Read review
“Tiffany's restaurant is right across the parking lot.”
 of 5 bubbles 117jeanneb, Aug 19, 2016 | Read review
“Select a different hotel”
 of 5 bubbles travelerjlw, Jun 9, 2016 | Read review
“ground floor has better access.”
 of 5 bubbles kt_malaysia, May 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question