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Comfort Inn O'Hare

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310 Reviews from our TripAdvisor Community

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Showing 294: English reviews
South Jersey
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed July 13, 2016

We were in Chicago for a week but wanted to be closer to O'Hare since our flight left at 640a the next morning. So on the day before our flight departed we Pricelined a 3-star hotel close to the airport and Comfort Inn was the winner. Unfortunately we found out it's really a 2-star hotel and we've complained to Priceline... More 

Helpful?
Thank gwevans
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to let us know about your dissatisfaction with our hotel and our Management. Your unsatisfactory experience does not represent the level of service we strive to provide. It is never our intention to jeopardize the comfort and convenience of our guest. Please accept our heartfelt apology for the discomfort you felt. Please be assured... More 

Fort Myers, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016 via mobile

Very nice hotel, close to Airport, casino,and every thing else that the area has to offer, but your not paying the big bucks that you would in every other place within 1 mile. Nice breakfast served in morning, also has an airport shuttle. Staff was very friendly and accomadated my every request, as I stayed there a week.There is also... More 

Helpful?
Thank jimhH5565VN
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for reviewing our property, feedback like yours helps us to see what areas we are doing well in and also highlights what areas can use improvement. On behalf of our entire team, I would like to let you know how delighted we were to receive your kind words of praise for our Staff and our services.... More 

Bettendorf, Iowa
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 11, 2016

I will admit to being skeptical when we booked the park,sleep, fly option for this hotel. But there were not many alternatives to the large, expensive hotels that would provide no more than ten days parking. We were pleasantly surprised! The staff could not have been nicer or more helpful. In fact, when we took the shuttle from O'Hare after... More 

Helpful?
Thank travelmom015
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff, I would like to let you know how delighted we were to receive your kind words of praise for our hotel and staff. It is truly rrewarding when a guest takes the time to say thanks. We do accommodate many guests each evening, and we try to make each guest's stay a pleasure.... More 

Taylorsville
2 reviews
5 of 5 stars Reviewed July 9, 2016

Great location for this hotel, not far from rail service to Chicago. Room had a quiet a-c. Breakfast had several choices. Staff was very friendly. Water pressure in bathroom was better than most. Good restaurant across the parking lot.

Helpful?
Thank Pablo B
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor survey with such positive feedback! I have shared your comments with our team and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are very pleased you enjoyed your stay with us. We... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 3, 2016

The hotel had a nice remodel with full exercise room. Rooms had microwave, coffee maker, and mini fridge. The Staff was very helpful. Breakfast was good with eggs, bacon, sausage, potato, waffle makers, etc. Shuttle from O'Hare was fast and convenient.

Helpful?
1 Thank escondidojag
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. We very much appreciate and value your feedback do and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we try very diligently to continually improve the quality of our... More 

Syracuse, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2016

Our room was a standard, two bed room. It was very comfortable and clean. It could have been cooler but it wasn't too bad. The staff was very friendly and accommodating, they allowed us to check in early and check out an hour later which was nice because of our flight times. The front staff person was extremely professional and... More 

Helpful?
Thank Maggie M
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we try very diligently to continually improve the quality of our services... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2016 via mobile

The staff are very friendly and helpful. Every day they would greet me and my kids. There was an issue with our bill that only took a few minutes to resolve and the person handling it was very kind. The hotel has a great breakfast, but the space gets packed quickly. They do not have a pool, which was a... More 

Helpful?
1 Thank Rebecca P
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff, I would like to let you know how delighted we were to receive your kind words of praise for our hotel and staff. The hotel business requires long and demanding hours. Day or night, good service depends on people willing to give their very best at all times. That's why it is truly... More 

1 review
3 of 5 stars Reviewed June 19, 2016 via mobile

During a 3-day stay at this hotel we noticed a number of issues. The first room we were given smelled distinctly like smoke and the second smelled moldy but the third was okay. The parking lot is small (there's another lot around the back), the elevator is slow and the stairs are poorly lit. Although the hotel is fairly close... More 

Helpful?
Thank AmyJohn M
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor regarding your recent stay at our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding several issues on your recent visit. I have shared your feedback with our General Manage, Maintenance Engineer, and our Head Housekeeper. Customer Service is our priority here... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed June 19, 2016

I was picked up by a very personable man who drove the hotel shuttle. Once at the hotel, I was greeted by very courteous staff. In the morning, I needed to get a taxi for my lunch meeting & since Frances, a hotel employee, was going that way, she offered to take me to the restaurant. How lovely when a... More 

Helpful?
Thank Barbara G
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey with such kind words for me. I am very proud to be a staff member at this hotel and I want you to know, I was delighted to offer you a ride to your destination. I am very proud to be an employee at our hotel and will demonstrate... More 

La-Baule-Escoublac, France
Level Contributor
237 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 15, 2016

Rooms are old but confortable. It's a good place for a one night stand, not more. The gym is ok, wifi is reliable and fast. The breakfast could be a bit better, quality wise, but it's complimentary, so ...

Helpful?
Thank Groovemasterjay
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the TripAdvisor survey with such a detailed review of our property. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope to see you again. Kindest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn O'Hare

Address: 2175 E Touhy Ave, Des Plaines, IL 60018-3637 (Formerly Days Inn)
Location: United States > Illinois > Des Plaines
Price Range: $99 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn O'Hare 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn
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