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Comfort Inn O'Hare

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Traveler (42)
Room & Suite (32)
Dining (6)
Overview
  • Excellent27%
  • Very good35%
  • Average20%
  • Poor10%
  • Terrible8%
Travelers talk about
“park sleep fly”(18 reviews)
“tater tots”(5 reviews)
“return shuttle”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
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378 results
Traveler rating
108
117
77
42
34
Traveler type
Time of year
LanguageEnglish
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108
117
77
42
34
Show reviews that mention
All reviewspark sleep flytater totsreturn shuttleconvention centerclose to the airportroom was cleanfree shuttleo'hare airportyogurtbudget hotelan early flightfree breakfastthe breakfast areadesk stafffront desk persondonaldmicrowave
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1 - 5 of 378 reviews
Reviewed 3 weeks ago via mobile

We stayed in the hotel using a Park and Fly service at the end of our trip. We arrived at the hotel, parked our car and wait about 40 minutes for the shuttle to take us to the airport. It was the front desk person...More

Thank Jhjani
Response from Fran P, Guest Relations Manager at Comfort Inn O'HareResponded 3 weeks ago

Thank you for taking the time to complete the TripAdvisor Survey with such a detailed description of our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will...More

Reviewed 3 weeks ago via mobile

I’ve watched this place go from a filthy hole to a redecorated filthy hole. Long time customer, but I’ve had enough. Extra fees that are never disclosed when making reservations and a smug attitude from management is enough! The latest money grab is charging for...More

Thank Vagabondz
Response from Maya T, Manager at Comfort Inn O'HareResponded 3 weeks ago

Dear Guest, I am sorry to hear that you have been consistently unhappy with your stay at our hotel. We always try to do our best and provide the best service possible. However, we also understand that as much as we try, we not always...More

Reviewed 3 weeks ago via mobile

The staff was great!! Very friendly & helpful! The room had been updated, but there was overspray in the bathroom and as we were packing to go home, check out the pic posted, we had a visitor in the room! It also shows the overspray....More

Thank xraycers
Response from Fran P, Guest Relations Manager at Comfort Inn O'HareResponded 3 weeks ago

Thank you for taking the time to complet the TripAdvisor Guest Satisfaction Survey regarding your recent visit to our hotel, And, thank you for sharing your recent experience. Your valuable feedback helps us identify areas of opportunity for us to improve the guest experience. On...More

Reviewed 4 weeks ago

I'm giving this property 2 stars mainly because of the exorbitant pet fee. Aside from that the hotel was just OK — the room was on the small side and a little threadbare in places. I was staying here overnight in Chicago on the way...More

Thank tripledec
Response from Fran P, Guest Relations Manager at Comfort Inn O'HareResponded 3 weeks ago

Thank you for taking the time to let us know you were unhappy with our Pet Fee. I can explain...we do have guests that are alergic to Pet Dander and in order to keep future guests with that allergy safe we need to deep clean...More

Reviewed June 3, 2018

My husband and I were traveling with other seniors and we stayed overnight here on our way back home. We were overwhelmed with the odor upon our arrival in the lobby. The smell was kind of a moldy odor, mildew? However, as we entered the...More

3  Thank MaryannF650
Response from Fran P, Guest Relations Manager at Comfort Inn O'HareResponded June 4, 2018

Thank you for taking the time to review our property, feedback like your helps us to see what areas we are doing well in, and also highlights what areas can use improvement. We do apologize that you were disturbed by the traffic noise and we...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room Service
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$98 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Des Plaines
#4 Mid-range Hotel in Des Plaines
#5 Quiet Hotel in Des Plaines
#6 Family Hotel in Des Plaines
#4 Quaint Hotel in Des Plaines
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$98 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Des Plaines
#4 Mid-range Hotel in Des Plaines
#5 Quiet Hotel in Des Plaines
#6 Family Hotel in Des Plaines
#4 Quaint Hotel in Des Plaines
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (42)
Room & Suite (32)
Dining (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Gabrielle T
March 22, 2017|
AnswerShow all 4 answers
Response from Fran P | Property representative |
Thank you for asking! Our shuttle bus takes you to O'Hare airport where there is a train that takes you directly to the city center. On the return you would take the same train back to o'Hare, go to the Bus and Shuttle... More
1
Vote
debdaniel2015
August 10, 2016|
AnswerShow all 8 answers
Response from Fran P | Property representative |
Our shuttle service departs the hotel at 10 minutes after the hour and 40 minutes after the hour. However, we do request that you call the hotel for a pick up. At O'Hare our drivers can only pick up at the Bus & Shuttle... More
0
Votes
cubsfan62395
June 12, 2016|
Answer
Response from MOOSEMARLEY | Reviewed this property |
Sorry I don't know. Why not give the hotel a call
0
Votes
Room Tips
"We were in Room 105, conveniently located but traffic noise was loud in the wee hours due to being right..."
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"Deceitful management, go elsewhere."
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"we had a corner facing front, 2 kings."
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"There no best view on this place."
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