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Extended Stay America - Chicago O’Hare - Allstate Arena

Traveler (38)
Room & Suite (32)
Dining (1)

About

#6 of 9 hotels in Des Plaines
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Hotel links
Visit hotel website
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Location

Full view
66Somewhat walkable
Grade: 66 out of 100
29Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
141Reviews
2Q+A
22Room tips
Traveler rating
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Popular mentions
Hotel's Favorite
we stayed there for a month. overall great place for these kind of stays. no complaints with the room or the service. kind of felt like home. breakfast was okay, not the greatest but still better than none. free shuttle to airport was amazing. closer to so many places.
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Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena
Responded Apr 13, 2019
Dear Ammu, Thank you for making Extended Stay America your home away from home. We are glad to know you loved your well-appointed suite and were impressed by the service provided by our courteous associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
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That’s “bring your own pillow” the pillows are flat as a pancake and as hard as a rock. The bed is not much better. I woke with all kinds of soreness. Room was clean and quiet. Could hear a couple planes and traffic but not bad. Front desk was friendly
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Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena
Responded Mar 29, 2019
Thank you for being our guest. We are pleased to know you liked our associates, but we are sorry for the noise issue you encountered and regret the discomfort you had with the mattress. We value our guests and their recommendations and we will share your comments with our leadership team. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
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During the Polar Vortex, I had to find a last minute place to stay near Chicago O’Hare. I’ve previously stayed at a Extended Stay America, so when the price was right, I didn’t hesitate. I stayed in one of the Deluxe Suites and was surprised and disappointed to find that the
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Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena
Responded Feb 13, 2019
Dear 510breannem, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
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I was waited long to post my review. I am in room #423 and booked hotel for 1 month. I have taken daily room cleanup package but in last 10 days of my stay only 5 times room has been cleaned. I have to remind the staff even though. Second i have purchased the internet package
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Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena
Responded Nov 20, 2018
We cannot apologize enough for the poor service you received during your stay with us. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand every single stay. We are committed to making sure we do not repeat what you experienced. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
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Stayed At Extended Stay America for 40 days. This property has Deluxe Studios (1 Bedroom). I stayed with my wife. It has Full Kitchen, TV, Oven, Microwave, Stove Top, Refrigerator, Hair Dryer, Iron and Iron Board. As our stay was more than 7 days Housekeeping was done on a
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Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena
Responded Nov 4, 2018
Ashish, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay with us and liked our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
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Previous
PRICE RANGE
$96 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay des plainesdes plaines extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe - Chicago - O'Hare
LOCATION
United StatesIllinoisDes Plaines
NUMBER OF ROOMS
87
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