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Hilton Garden Inn Chicago O'Hare Airport

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1,083 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
Beach Park, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a great hotel, close to the airport, casino and shopping, with shuttle service. The rooms were very nice and very clean. The staff were all very nice and very helpful. The food was good and well prepared.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank patriciacU8233MJ
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

patriciacU8233MJ, I am glad that you enjoyed your time at our hotel. Our number one goal is to obtain loyal guests and to ensure their satisfaction. I hope we have the pleasure of welcoming you back in the future. Warmest Regards, Isabel V. More 

Chicago, Illinois
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had only stayed for one night for work. It was a convenient to the airport with frequent shuttle service. The staff was friendly. I had a larger room with a hot tub. It was of good value and large in size.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David_LA_NYC_CHI
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

David_LA_NYC_CHI, Thank you for taking the time to tell us about your recent stay. I am glad that you enjoyed the service you received while you stayed with us. I am glad you enjoyed the room you were given. Thank you for choosing us, and I hope you can stay with us again in the future. Warmest Regards, Isabel V. More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Got a heck of a deal on this room, so I wasn't expecting anything fancy. I was pleasantly surprised! Clean rooms, nice pool, and super quiet. We were here on a weekend, and I suspect this is a commuter type hotel being so close to the airport. Weekdays might be different, but I'll definitely be back for a weekend trip!

Helpful?
Thank travelmama1999
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

travelmama1999, Thank you so much for taking the time to tell us about your experience at our hotel. We appreciate all feedback we receive. I am very happy that you were able to get a deal on a hotel room with us! We are very happy to have you as a guest, and I look forward to having you return.... More 

Lexington, Kentucky
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel for the whole family. A little away from downtown but would definitely stay again. Great breakfast and nice pool for the kids and nice lobby to talk with other family members. My only negative was the pizza we ordered as take out at dinner from the hotel restaurant. It was expensive and did not care for the taste... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank trixmot
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

trixmot, Thank you for taking the time to tell us about your experience at our hotel. We appreciate all the feedback you have given. I do apologize about the food you ordered. We do have a Satisfaction Promise, and that is if you are not satisfied you do not pay. We are more than happy to rectify a situation. Thank... More 

watervliet, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Being in Chicago it's always busy, so to find a relaxing clean friendly place to stay is a huge plus for me. The staff is attentive and friendly, facility is clean and accommodating to all. Your close enough to the city but far enough away to get away from hustle and bustle to relax!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jimmy V
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Jimmy V, Thank you for taking the time to tell us about your recent stay with us. I am very glad our location was a big reason on why you chose us out of all the other hotels in the area. Your comments will be shared with the rest of the team. Thank you again for choosing us! Isabel V. More 

Fort Worth, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn is the very best I've ever been in. The hotel staff is kind, courteous and always recognizes me when I return. The hotel is pet friendly. It is quiet and clean and conveniently located to O'Hare. The shuttle is available for rides to and from the airport and to nearby restaurants.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sally S
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Sally S, Thank you for taking the time to tell us about experience. I am very glad that you enjoyed your stay with us. I am glad that our amenities are suitable for you. We hope we have the pleasure of welcoming you back in the future. Warmest Regards, Isabel V. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and the staff was very accommodating. The dining room staff was very friendly and were very helpful getting me acquainted with the area. The meals were great, and the location was just fine. My only suggestion is change the pillows, not comfortable at all.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Al Z
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Al Z, I am very glad that you enjoyed your time spent at the Hilton Garden Inn O'Hare. We appreciate all feedback we receive as a way to improve our service. It seems that almost everything went well for your first time visit to Chicago. However, I do apologize about our pillows. Please do not hesitate to let us know... More 

Houston, Texas
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed here multiple times, for a variety of reasons. The rooms and especially the bathrooms are always spotless. The front staff is always friendly and welcoming. They have a shuttle that will take you to the airport or to the CTA trains every 20 minutes, 24 hours a day. They will bring you to the hotel from the... More 

Helpful?
Thank KW2011
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

KW2011, Thank you for taking the time to tell us about your experience at our hotel. I am very happy that you have become a loyal guest of the Hilton Garden Inn O'Hare. I will share your comments with the rest of the team to let them know how they are doing. Again, thank you for staying with us, and... More 

Livermore, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for the Rock and Roll half marathon. It's really close to the convention center, Outlets, and movie theater. There's a small shopping center nearby with a Target and other restaurants. The rooms are clean and spacious. A plus is the rooms felt comfortable in terms of temperature so the air conditioner wasn't going on and off all night.... More 

Helpful?
Thank Lady_Diana98
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Lady_Diana98, Thank you for taking the time to tell us about your recent stay at our hotel. I appreciate the great feedback, and I am glad to see you enjoyed your time with us. I am very pleased you were able to still get breakfast. We do not close our restaurant until the time stated and given to guests. We... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very friendly. The flight line was directly over the hotel and surprisingly, there was NO airplane noise inside. We arrived at night so I didn't realize this til morning. Very pleasantly surprised.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 804kathiev
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

804kathiev, Thank you so much for taking the time to tell us about your experience via TripAdvisor. We are always interested in hearing about how our guests enjoyed their time with us. I am very pleased that you were not disturbed by any noise. Our hotel is pretty quiet as we want our guests to get a good night's rest.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 S River Rd, Des Plaines, IL 60018-4203
Location: United States > Illinois > Des Plaines
Price Range: $125 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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