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Hilton Garden Inn Chicago O'Hare Airport

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1,131 Reviews from our TripAdvisor Community

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Showing 1,087: English reviews
Papillion, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 nights. Great location! Room was very clean. The free made to order breakfast is very good, with good choices. Also had dinner one night and it was excellent. Staff is friendly and very attentive .

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kipp T
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff was very friendly. The room was clean!! We enjoyed the proximity to the train station. We did not like how the parking lot was set up though. As with all chicago businesses, we had to pay but there is a kiosk when you're leaving. It was not easy to work. We would definitely stay at this location again... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Brittany R
West Bloomfield, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel. Nice lobby. Nice room. The shuttle bus takes you to the CTA or airport but during at night it is not frequent. Need to check your bill before check-out. There are charges that should not be in the bill.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank josecB2219MG
nyc
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful experience at the Hilton Garden Inn, Chicago O'Hare. Service was tremendous. Drivers to and from the airport were great, the front staff are extremely pleasant and nice and even when you depart at 5 am, the security guard is pleasant. Very clean, offers breakfast in the morning, has a restaurant and great room service. Everyone on the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank suzannew954
Management response:

Dear Guest, Thank your for your generous compliments of our staff and the property itself. We always try to accommodate all of our guest the best we can. We look forward to your next stay. Emily Cisneros Guest Service Representative More 

New York City, New York
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I was in town for a conference and this hotel was listed as one of the conference hotels. I was shocked when I checked into my room and saw that the carpet was ripped, the drapes stained, the wallpaper in the bathroom ripped and had some good smeared all over it. The linens just didn't seem clean - I was... More 

Helpful?
Thank ChadNYC212
Charlotte, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Breakfast was good. Rooms are clean and the staff is nice and helpful. When staying at this hotel please use Uber to get around. The taxi service is slow and expensive. Also you can walk to the Casino.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James H
Glendale, California
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

While this is in close proximity to O'Hare (ORD), there was absolutely no noise (from planes or other guests) during my stay, which ensured a restful night to refresh. Loved that you can check-in online and even choose your room. If you're a HiltonHonors member, you tell the front desk your name, you are handed your room key/s along with... More 

Helpful?
Thank Gourmang
Buffalo, New York
Level Contributor
180 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

This is still an excellent hotel but my previous review was a full 5 "eyes" I have to now knock one off because they now charge for parking. I have been coming to the hotel for years and recently (within the last year) I noticed the gates go up but they were never functional. This trip I found out that... More 

Helpful?
1 Thank Duane1969
chicago, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room is ok. and all other facilities, service is also fine. But, the problem is: The hotel charged me with four night room rate which I only lived for three nights. i called couple times, still no one help me to correct this....

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anqing Z
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this location several times overall the last 7 plus years and the staff consistently exceeds expectations. I have recommended this hotel to friends and family as they truly go out the their way to make you feel welcomed and appreciated. The food in the restaurant is very good, much above average, especially for chain hotel food.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank M8937XUneilb
Management response:

Dear Guest, Thank you for being a loyal guest of ours for the past 7 years. We are so pleased our staff have presented a welcoming stay. Hope to continue to exceed your expectation for your next stay. Emily Cisneros Guest Service Representative More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 S River Rd, Des Plaines, IL 60018-4203
Location: United States > Illinois > Des Plaines
Price Range: $118 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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