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BEST WESTERN Des Plaines Inn

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239 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Thunder Bay
Reviewed 3 days ago NEW

Clean rooms, quite neighbourhood, close to casino (5 minute drive) Numerous locations for food and supplies. Kind helpful staff. Short haul to the airport and did I mention the price is right. Great to get a Best Western Hotel with a extremely great rate. Always seem to be able to get a room here last minute when I need one....

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Helpful?
Thank mushkiki
Boston, Massachusetts
Reviewed 5 days ago NEW

Love traveling to Chicago, always have a great time, this Hotel is the perfect one, close to my friends and not far from Airport. I really enjoy looking at the Christmas lights, also first snow fall, overall it was great.

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Helpful?
Thank mariarG7651HS
Madison, Wisconsin
Reviewed 1 week ago

Room is clean and bed is comfort. Location not good. Very friendly staff. Breakfast good. Very close o hare airport. Very big swimming pool.. Parking lot small. Value for money...Airport shuttle available.

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Helpful?
Thank Johar P
Reviewed 4 weeks ago via mobile

Looks older the carpet and walls on the corridor but nice and clean room and confortable bed. Excellent service from the ladies at the lobby............. Not extraordinary breakfast but included on your stay.

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Helpful?
Thank Swami H
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are glad you stayed here at the Best Western in Des Plaines. We are sorry you felt the carpet looked older because the whole property has newly installed carpet a year ago. For our hot breakfast we include many choices such as fresh scrambled eggs and a side of rotating items such as sausage links,patties,french toast, rosemary...

Placitas, New Mexico
Reviewed November 4, 2016

I missed my connection in Chicago and the next plane wasn't until early morning the next day. It was late and I didn't want to sleep at the airport as I had just spent 15+ hours on the airplane from Shanghai to Chicago due to weather and delays. Best Western in Des Plaines was an ideal choice to overnight since...

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Helpful?
Thank klperi
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are so glad you chose to stay at our location during your missed connection of flight. We take such positive feedback into consideration and will inform our staff of your satisfaction. We hope to see you again if you are ever in Chicago.

Orland Park
Reviewed October 24, 2016

I was attending a dinner function nearby, and I didn't want to drive back home for the over an hour trip. I checked in quickly in the afternoon and went up to my room to change for the dinner. The room was clean, and had a medium sized refrigerator, coffee pot, free wi-fi and a great flat screened TV. After...

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Helpful?
Thank Pete R
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are pleased you chose to stay at our property over night during your dinner function. We are glad to hear all of the amenities we offer met your needs. We hope to see you again in the future.

Canada, Kentucky
Reviewed October 20, 2016

The hotel is a very nice place. It felt very like at home.The staff was very accommodating especially manager Selma that is there most of the times we reserve our rooms.The breakfast is very tasty as their is many options to choose from.We always stay here for family plans.

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Helpful?
Thank Sasha S
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, It is our pleasure to have been able to accommodate you and your family. We are glad you enjoyed the varieties we provide at breakfast. We hope to see you again for another family reunion.

Baraboo, Wisconsin
Reviewed October 20, 2016

I come here for work regularly. The hotel staff is exceptionally helpful, friendly and extremely courteous. I wish all of the Best Western hotels were at this standard of customer service. This is by far one of the best hotels that i stay at and should be treated as model as to how a hotel should be operated. The front...

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Helpful?
Thank jhhotrod2
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, I would like to thank you for such positive feedback. We are glad to hear that you consider us a role model property for the Best Western chain. I will inform our wonderful staff of the customer service compliments you have provided.We hope to see you again soon.

Reviewed October 20, 2016 via mobile

I stay here quite often. The hotel staff is very nice and breakfast is great. nice little workout room, and very nice pool. The hotel is in a great location with plenty to eat that's within walking distance. They also offer a hotel shuttle to get to the airport at no cost to you. Thank you to the best Western...

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Helpful?
Thank Casey S
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for considering our property ""home away from home" it means a lot to us. We are pleased to hear so much positive feedback. We hope to see you in the near future for another pleasant experience here at the Best Western Des Plaines.

Reviewed October 20, 2016 via mobile

Breakfast is hot and up to standards.Selma always accommodates our group of guys.we always chose this hotel because it's close to everything.The pool is remodeled and they did lot of remodeling for rooms.

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Helpful?
Thank kevduty
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for always being a returning customer and we enjoy seeing you here at the Best Western Des Plaines. We are glad you recognize all the remodeling projects we are doing to improve our hotel and we are pleased to hear you enjoy our hot delicious breakfast. I hope to see you soon again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Des Plaines Inn is a first-class hotel located only 3½ miles away from O'Hare Airport and very convenient to Donald E. Stephens Convention Center, home of the Rosemont Expo, and All State Arena, Honeywell, home of the Rosemont Horizon and about 3 miles from the newly opened Rivers Casino. We are 17 miles away from Chicago downtown and one mile away from Des Plaines Metra station. We are 3½ miles from Blue Line which operates 24 hours from downtown to Rosemont.We offer you deluxe accommodations with complimentary hot breakfast, an indoor heated pool, fitness center, meeting room and free parking. There are several major shopping centers located from 3 to 8 miles from the BEST WESTERN Des Plaines Inn.We provide complimentary airport shuttle from O'Hare once upon check-in and once upon check-out. We have undertaken a major renovation project to give a comfort stay for our guests. ... more   less 

Additional Information about BEST WESTERN Des Plaines Inn

Address: 1231 Lee St, Des Plaines, IL 60018-1512
Location: United States > Illinois > Des Plaines
Price Range: $81 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Des Plaines Inn 2.5*
Number of rooms: 50
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Also Known As:
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Des Plaines Inn staff and other travelers.
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Questions? Get answers from BEST WESTERN Des Plaines Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper room not near elevator or ice machine.”
 of 5 bubbles mommacatt, Jun 19, 2016 | Read review
“ask for a room away from the railway workers that are up at the crack of dawn. Noisy”
 of 5 bubbles allsandy, Sep 8, 2015 | Read review
“Our third floor room was nicer (newer carpet and furnishings) than the second floor room. Perhaps due to a more recent update.”
 of 5 bubbles Packman46, Aug 14, 2015 | Read review
“Bear in mind this is near O'Hare, so you do hear planes overhead. All I can say is that I was on the second floor, closer to the front door, and I was not bothered by noise. I was surprised---pleasantly---that the window actually opened, so if you have kids you might want to stick with the first floor rooms.”
 of 5 bubbles 433LynnW, Oct 21, 2014 | Read review
“All the rooms are good.”
 of 5 bubbles Arlenevanbreems, Apr 5, 2014 | Read review
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