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Red Roof Inn Chicago - Northbrook / Deerfield

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Red Roof Inn Chicago - Northbrook \/ Deerfield
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147 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 6 days ago NEW

Staff were pleasant and helpful Property was clean and modern. It was convenient attraction both locally and in Chicago. There are many restaurants of various kinds in the area and the quick access to expressways made it accessible to many more.

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Helpful?
Thank Eric S
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Eric S; I wanted to start with a big thank you. Your recognition and comments on your recent stay at our Red Roof Inn Northbrook/Deerfield is shared with the rest of the team and they all wanted to extend their gratitude. I also appreciate you letting all reader know more about our service, location, first impression, restaurants, etc. It...

Baltimore, Maryland
Reviewed 1 week ago

I tried to find a Hilton property as I was ready to come home to chicago to celebrate my 50th Birthday with my family. everything was very expensive and I choose this hotel because of the reviews on trip advisor. Is a small hotel near everything that you need if you are on vacation or visiting friends and family. I...

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Helpful?
Thank ositalrescate
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Ositalrescate; Happy 50th birthday! what a great honored to know that we were part of such an amazing celebration. As you stated in your review, our Red Roof Inn Northbrook/Deerfield is centrally located to the loop and many more local attractions such as: Ravinia, Botanic Garden, Great America, Wrigley Field among others. You are absolutely right, our growing area...

Columbia, South Carolina
Reviewed 1 week ago via mobile

To note that the hotel has elevator which is not often the case on most hotels built on 2 levels with access from outside staircases. Something about the heater was wrong, it was freezing outside and although the thermostat was set to 55F our room was way too hot. I reported it to the management when we checked out so...

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Helpful?
Thank Maravalj
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Maravalj; Thank you so much for the time given to write a review about your experience at our Red Roof Inn Northbrook/Deerfield, all observations and comments are welcome. I am very sorry that we did not meet all of your expectations and thank you for reporting the issue with the heater, you can rest assure that it was reported...

Reviewed 2 weeks ago via mobile

This is one of the nicer Red Roof Inns around. Property is well maintained management and employees are super nice and helpful. Hotels location is in a upscale nice area no worries here. Also plenty of nice restaurants within short driving distance.

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Helpful?
Thank Martin S
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Martin S; Thank you for taking the time to provide your feedback regarding your recent stay. Our commitment to maintain our products hasn't failed, and the recognition from valued customers like you makes it all worth it. I have more happy news to share with you; very soon, we will be adding more perks to your stay and I...

Mercer Island, Washington
Reviewed 3 weeks ago

We needed a last minute place to stay for 3 days in this suburban area. We had stayed at this Red Roof many, many years before so we knew the location was good, but we had not been at all impressed with the motel. This trip the rate was very reasonable, so we thought we would check out some reviews....

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Helpful?
Thank Nummy6
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Nummy6 We had been very fortunate that many loyal guests like you have taking the time to write and share their experiences as staying at our Red Roof Inn Northbrook/Deerfield. Up-keeping our product is part of our daily mission and we do understand that the right price will bring you and many other great guests to our hotel and...

Chicago, Illinois
Reviewed 4 weeks ago via mobile

Samantha was very professional, provided a great service, and made our stay really great. Btw, it was her 1st week. Keep up the good work Samantha. The room was fairly clean, comfortable, and spacious.

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Helpful?
Thank Hajar A
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Hajar A. We are so grateful that you took the time to tell us about your recent experience at our Red Roof Inn Northbrook/Deerfield, it really touched our hearts especially Samantha's. As you mentioned, she is our newest receptionist and the encouragement receive from you, makes us feel real proud assuring our decision as of why we selected her...

Reviewed October 27, 2016 via mobile

I travel for business & I usually stay at the full service Marriott as I am a platinum premier member for life, I travel around the world and I must say I do miss Roberto, the Red Roof lost a gem!! Me & my colleagues loved his professionalism and character & was surprised he worked for a budget motel, definitely...

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Helpful?
Thank Loves2Travel30585
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear: Loves2Travel30585 After reading your 5-star review, I wanted to first of all thank you for that rating. Secondly, I wanted to thank you for selecting us over our high end competitors. I am very sorry to read that you are considering leaving us. I would love for you to personally contact me. Perhaps there is something else that I...

Reviewed October 19, 2016

It was a small room. it was clean, the plumbing worked, the AC worked and the TV worked. If you want a iron or ironing board you have to check one out at the front desk. They told me just to call when I was done, It was 10:45pm when I was done, so l called and it wasn't until...

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Helpful?
Thank Jrsmith1154
RRI188, Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Jrsmith1154 Thank you so much for taking the time to comment about your recent experience at our Red Roof Inn Northbrook/Deerfield. I appreciate your observations and remarks on the positives that our Inn offers; however I am very disappointed that we fall short in some other areas. I sure hope that you will give us another opportunity and upon...

Saint Louis, Missouri
Reviewed October 12, 2016

The rest of the staff was great - but this woman has no business being in this industry with how she treats people. When I checked in, I called ahead to confirm a guaranteed late arrival. Since it was on my credit card, she said it was fine. When I actually got there, the front office staff was great but...

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Helpful?
Thank Ellen D
RRI188, Owner at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Hellen D We appreciate and respect your comments regarding your recent stay. We want you to know that at our location, we welcome all feedback whether is positive or negative. We will leave it up to the readers to form their own judgements based on the mix of all other reviews. As per our conversation, you can rest assured...

Louisville, Ky.
Reviewed October 2, 2016 via mobile

My husband and I had never stayed in a smoking room or a Red Roof Inn before. Since we were there on short notice and there was a huge convention in town we were THRILLED to have both. That was the least of our problems. The clock didn't work so the lady came up and told us to unplug it....

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Helpful?
1Thank jiz4uk
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear jiz4uk; I was greatly heartbroken to read your comments as I had thought we had met all of your needs and corrected any known issues to your satisfaction during your stay. Please give me a chance to personally rectify the matter with you, by contacting me directly. Sincerely, Jason Zetterquist Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 

Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 S Waukegan Rd, Deerfield, IL 60015-1331
Location: United States > Illinois > Lake County > Deerfield
Price Range: $54 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I believe all the rooms are great as long as you don't have a truck running their motor all night long close to your door”
 of 5 bubbles ositalrescate, 1 week ago | Read review
“Ask for quieter side of motel and larger room.”
 of 5 bubbles Nummy6, 3 weeks ago | Read review
“rooms on the shopping plaza side will avoid the highway noise.”
 of 5 bubbles hollis980, Aug 3, 2016 | Read review
“Ask for a superior king room, a little more money but totally worth it.”
 of 5 bubbles dcmail654, Apr 11, 2016 | Read review
“North facing rooms are the best but you can't go wrong with either”
 of 5 bubbles ozhendo, Feb 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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