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Chicago Marriott Suites Deerfield

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224 Reviews from our TripAdvisor Community

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There are newer reviews for Chicago Marriott Suites Deerfield
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Showing 216: English reviews
1 review
4 of 5 stars Reviewed July 1, 2015 via mobile

I always read reviews on hotels before booking and this hotel had mostly positive reviews and offered the amenities we were looking for, full breakfast buffet with kitchenette in the room. The one negative feedback I saw on reviews was the rudeness of one front desk clerk. And unfortunately we experienced the exact the same thing. Although the others reviews... More 

Helpful?
Thank CORINEA W
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest. I am very sorry to learn that the quality of service provided by my front desk agent did not quite meet your or my expectation. Please rest assured that your comments have been... More 

Bronxville, New York
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed June 25, 2015

Deerfield, Illinois is home to the headquarters of Walgreens, Discover Credit Card, Baxter Healthcare, Takeda Pharmaceuticals and Consumers Digest, among others. The big chains - Westin and Hyatt - also have outposts here, but don't expect that because it has the Marriott name attached, you are getting the quality or service that you would at a Marriott, say, in downtown... More 

Helpful?
Thank DSC2014
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Chicago Marriott Suites Deerfield. We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you have experienced. I... More 

Bradenton, Florida
Level Contributor
282 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed June 7, 2015 via mobile

Roomy comfortable suite, with bathroom with a very small sink area. Front desk staff very pleasant. Nicely equipped fitness room. However, the hotel doesn't work with any efficiency. Internet problems lasted for a day; bedroom TV didn't work, even after a technician tried to fix it. Front desk person sympathized with our difficulties and said she would talk to management... More 

Helpful?
Thank Randy K
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear RandyK, Thank you for your feedback, it seems that you enjoyed the hotel, however had a few issues. The internet issues that you experienced have been identified on the providers end and have been resolved. I have also talked with the engineering department and they also have fixed the issue that you had experienced with the televison. Thank you,... More 

UAE
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed May 24, 2015

Just stayed there for a week and my last day ended with great service from Jane. Just before checking out I noticed that a few clothes I bought the evening before still had the security tags on..! Since I did not have time anymore to go the shopping mall during the day I asked reception if they had an idea... More 

Helpful?
Thank M6340
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Martin S., I'm glad that Jane was able to go above and beyond to provide exceptional service. I will relay your comments to her. Thank you for your comments. More 

Saint Joseph, Missouri
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

Overall we enjoyed our stay. The rooms were nice and the bedding was very comfortable. For the most part the bathroom was updated, but the tile was old and dingy. It reminded me of an 80s hospital bathroom. The tile was outdated with cracking and dirty grout.

Helpful?
1 Thank familyis4ever
Iowa
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 18, 2015

The room here was very nice. Included a separate bedroom with doors for privacy. The bathroom was very spacious with a the bathtub separate from the walk-in shower. Microwave, fridge and sink was included, along with two TV's. The bed was really comfortable and overall it was very quiet. We couldn't find any vending machines, but there is a small... More 

Helpful?
Thank cross_checked23
Vass, North Carolina
Level Contributor
252 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

First Time at a Marriott suites property. The staff here was very friendly and helpful. My room which had a king bed with a living room area was spacious, clean and up to date. I only used the restaurant for breakfast, I enjoyed the buffet and they will also cook eggs to order as part of the buffet. All in... More 

Helpful?
Thank JEShanks61
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Thank you for your kind review. Here at the Marriott Suites Deerfield, we strive to provide excellent customer service. I will share your kind words with the entire staff. We look forward to providing the same level of service on your next visit to our property. Safe travels. More 

Copenhagen, Denmark
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 26, 2015

Clean and comfortable hotel northwest of Chicago in the middle of an office campus. If you have business there it is very convenient, otherwise it is not an exciting area. I had a two room suite and it was spacious and pleasant. There were two TVs, both older flat screens. The hotel bar was manned by a friendly bartender. Dinner... More 

Helpful?
Thank x117
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear x117, Thank you for your response. We appreciate your feedback and look forward to seeing you in the future. We will be revamping our restaurant menu in the near future. Thank you, Marc Lindblom Manager Marriott Suites Deerfield More 

Delhi, Iowa
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

I have stayed multiple times with my club basketball team at the Marriott Suites in Deerfield when we play in tournaments in the area. The Marriott Suites is a nice location for us, although not within walking distance to any restaurants, its an easy drive to team favorites Lou Malnettis, Twin Peaks, etc. The hotel itself is surrounded by an... More 

Helpful?
Thank coachGS
New Providence, New Jersey
Level Contributor
875 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed December 25, 2014 via mobile

This hotel is located in an industrial complex so there are no restaurants or stores in the immediate area. The suites are very spacious and comfortable. The bed was very comfortable. Our room had 2 TVs which was convenient when traveling with 2 people. The hotel has plenty of parking. The front desk staff was very nice. It was a... More 

Helpful?
1 Thank Ramadama
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear Ramadama, Thank you for your recent review of our hotel. I am pleased that your recent stay was pleasant and comfortable. We look forward to you staying with us again in the future. Safe travels. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning

Additional Information about Chicago Marriott Suites Deerfield

Address: 2 Parkway N, Deerfield, IL 60015-2544
Location: United States > Illinois > Lake County > Deerfield
Price Range: $101 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Suites Deerfield 3.5*
Number of rooms: 248
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Also Known As:
Chicago Marriott Suites Deerfield Hotel Deerfield
Deerfield Marriott
Marriott Deerfield
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