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The staff is friendly. The pool is well maintained. The public areas are renovated. The rooms on the other hand are in need of an update. The bathroom is out dated and the decor needs a freshening up. The wifi is painfully slow, even when...More
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded 1 week ago
Thank you for your review of our hotel. I'm thrilled that you found our staff friendly and were able to enjoy our well maintained pool. I have reached out to our internet provider to check our systems to ensure our internet speed is as...More
I am using average on this review for a couple of reasons. I thought the person checking me in was cold as ice. I asked for a bottle of water and felt I was rudely told you can get one over there and pay for...More
Thank Murray S
Response from Chandler W, Manager at Courtyard Chicago DeerfieldResponded 2 weeks ago
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Chicago Deerfield.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
Our stay at the Courtyard Chicago Deerfield was perfectly nice and acceptable if not generic. We were visiting relatives in Deerfield and Northbrook and just needed a place to sleep. The hotel was quiet, clean, beds were comfortable. We did not use the pool or...More
Thank Elisabeth A
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded June 13, 2017
Thank you for choosing the Deerfield Courtyard while in town to visit your relatives. We are thrilled to hear that everything was perfectly nice and acceptable. Next time you return, I hope the weather cooperates and you are able to have that cocktail...More
Staying at this hotel was a last minute change due to a client meeting. I found it to be expensive for a Courtyard, The rooms had recently been renovated and were very nice. Odd thing about this hotel was that it had not elevator, I...More
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded May 15, 2017
Thank you for choosing the Deerfield Courtyard for your last minute booking! I'm thrilled that you found our rooms to be very nice and for recommending our hotel because of the great location and friendly staff.
We look forward to hosting you again if...More
I think they updated this hotel or least the lobby. Rooms are dated and just dingy. This seems to be a place where they do the minimum. Simple things like ironing boards and irons are cheap. Soaps and amenities in the room, cheap. My company...More
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded April 25, 2017
Thanks for taking the time to share your thoughts on our hotel. I would love to share with you the updated renovations that have taken place at our hotel. Our Courtyard design is the newest in the system, so I'm sorry that you are...More
$114 - $296 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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United States >
Lake County >
Also Known As
Courtyard By Marriott Chicago Deerfield Hotel Deerfield ,