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Hawthorn Suites by Wyndham Decatur

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Hawthorn Suites by Wyndham Decatur
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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Springfield, Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel while I worked in Decatur. The rooms are very clean and the staff always makes an effort to see if you have everything you need. It's the only place I'll stay while I'm in Decatur.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank paulrS7270LJ
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Paul, Thank you for the great review. My team and I are happy to read your great comments. We do our best to go above and beyond for our guests and am happy to see we have done that for you. Thank you again Paul for the great review and we look forward to seeing you on your next visit... More 

Danville, Pennsylvania
Level Contributor
181 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I was greeted by a a friendly staff member at the front desk at check-in. The hotel and rooms are very clean, but the décor feels a bit dirty. Large room, but cramped bathroom for the room size. Refrigerator was very loud to be in the same room as the bed. Some restaurants within walking distance.

Helpful?
Thank ILiveOutofaSuitcase
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

ILOOS, Thank you for sharing your thoughts on your recent stay. I am pleased to read you found the hotel to be clean and the staff to be friendly. Within the next few months we will be renovating the rooms as well as replacing the appliances to give a fresh feel. We hope you choose us again in the future... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Everything about the hotel was awesome EXCEPT the wireless internet. It was in and out all day. Otherwise very comfortable and clean rooms with friendly staff

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank stefanied607
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Stephanie, Thank you for sharing your thoughts on your recent visit. I am so pleased to read your review except for the internet. I will call our vendor today to get this corrected. Thank you again for the great review and we look forward to seeing you again on your next visit to the Hawthorn Suites. More 

Haymarket, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first stay at a Hawthorn Suites, but it will not be my last. The staff was great and the room was very clean and spacious. There was even a hand written note thanking me for our stay and a little goody bag with treats that hit the spot after our 13 hour drive. We only stayed one... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Carolyn M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Carolyn, We are so happy to have surprised you. We love to read feedback like yours as it motivates us to continue to do what we do. Thank you so very much for sharing and we cant wait to see you again on your next visit to the Hawthorn Suites, Decatur. More 

St. Paul, MN
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The people here are great... great manager, front desk and housekeeping staff. Rooms are spacious and perfectly appointed. The problem is the cigarette smoke. Smoking is allowed in one room on the first floor, but due to ventilation, it can be smelled in rooms a long way from the smoking room. Had a headache all night. They moved me the... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank goldwingrider
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Goldwinggrinder. Thank you for the great review of the staff. I believe we work hard to have a friendly staff willing to go above and beyond for our guests. I apologize about the one smoking room we have. We have one regular guest who stays each week 4 days a week and stays in that room. I am truly sorry... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Room was large but needed to be updated. No towels in kichenette to clean with. Room had not been full restocked. Staff was great. General Manager made acqusation with out proof. His staff did not back up is conclusions. Will not stay there again.

Helpful?
Thank Paul W G
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Mr, Thank you for sharing your experience. I am sorry to read that you felt our property was a two. I fully understand how you got to that number after I had to discuss with you not using foul language towards my staff. I know it was an uncomfortable discussion but foul language towards my staff is not tolerated at... More 

Indianapolis, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I was surprised at the size of the room. Very nice for relaxing after a long day of travel. The bed was comfortable and the room was clean. It was also a very quiet hotel. Good experience. I'll book it again when I'm in the area.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Audrey S
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Audrey, Thank you for sharing your experience on your recent stay. We are pleased to read that we were more than you expected! That is always great to read. We are happy you found us to be clean and comfortable and will choose us again. Thank you again and we look forward to seeing you on your next visit to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mount Zion Rd, Decatur, IL 62521-9719
Location: United States > Illinois > Decatur
Price Range: $76 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites
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