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Hawthorn Suites by Wyndham Decatur

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Hawthorn Suites by Wyndham Decatur
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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Bella Vista, Arkansas
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A really nice property. Large, clean, quiet suite and great breakfast including fresh bacon the next morning make this hotel a hit! I spend dozens of nights a year in small town and big city hotels and this one's a winner. Would definitely make a return visit if in the area.

Helpful?
Thank Steve M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Steve, Thank you for the great review. I am so pleased to read your wonderful comments! I will certainly pass this along to the staff. Thank you so much for the great review and we look forward to seeing you on your next visit to the Hawthorn Suites, Decatur. I will save some bacon for you! More 

Lexington, Kentucky
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 21, 2016

Great breakfast. Friendly staff. No rooms with two regular beds. Final bill had higher room charges then originally confirmed.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank J4313XXjeffh
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Thank you for sharing your thoughts on your recent experience. We are pleased to read that you enjoyed the breakfast and found our staff to be friendly. I apologize that we do not have the traditional two queen bed layout. We were not designed that way and do not have enough space to make the change in the bed area... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

Been staying for awhile now. Good price, clean and rooms are spacious. They come with a little kitchen and livening room . Only have had one problem, it was the tv. I had a tv that the remote did not work, and that sucks but not a deal breaker. The staff corrected the issue.

Helpful?
Thank Oz1977
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Oz, Thank you so much for the 4 star review. We are happy that our over sized rooms and staff made your stay enjoyable and made you feel like part of the family. I apologize about your remote. We had a staff meeting this past Tuesday and this was discussed. I believe the batteries are going out on them. I... More 

Big Rapids
2 reviews
5 of 5 stars Reviewed June 2, 2016

Been staying for many,many trips! Top notch management and friendly employees who have a high standard work ethic. Location is great for movies,food and shops close by. Don't pass this place up!...exercise area,restaurants,shopping...good safe location!!! Also great breakfast.

Helpful?
Thank Dan B
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Dan, Thank you for the great review. We are always so pleased to read that we were able to meet or exceed our guests expectations. Thank you again Dan for the great review. We look forward to seeing you on your next visit to the Hawthorn Suites, Decatur. More 

Portland, Oregon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2016

What words can capture this relationship with the Hawthorn? This guest, Jimmylee, flew alone to Decatur Illinois to the place where fifty years ago Jimmylee had been sold as a child and told he had no family. Last year Jimmylee returned to Decatur his birthplace to meet those who once let go, and this is ALL only possible because of... More 

Helpful?
Thank JimmyleesAssistant
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

M and Jimmylee, Thank you so very much for the kind review. We do our best to go above and beyond for each guest but it is certainly easier when you have such a lovely human being such as Jimmylee to do it for. We truly enjoy his visits and are so pleased that this "unknowing" beginning has turned into... More 

1 review
3 of 5 stars Reviewed May 23, 2016

Overall, clean and comfortable room. Breakfast could use a bit more variation from day to day. Suggestion for management: Place thicker curtains on front, 1st floor windows. I was almost asleep in my bed when a vehicles headlights (from the parking lot) came streaming into our room and right into my eyes.

Helpful?
Thank Liz M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Liz, Thank you for taking the time to share your thoughts on your recent stay. We are pleased to read that you found our hotel clean and comfortable. I appreciate your suggestion on the breakfast. We will take a look into this. Thank you again for sharing your thoughts and we look forward to seeing you on your next visit. More 

Dayton, Ohio
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 1, 2016

Place was very nice except when we booked (calling local direct number), we were told 2 types of suites - some with door between bed and sofa area - which we reserved 2 for our daughter and their families. When we arrived, we were told all suites were the same - without any doors between areas! Thus one child had... More 

Helpful?
Thank Lily S
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Lily, I am so sorry to read your review. I assure you that my hotel would have never claimed to have two room suites. It would be different if we had them and accidentally overbooked but we do not have any on property. I am unable to locate your reservations to look into but would love to help you get... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mount Zion Rd, Decatur, IL 62521-9719
Location: United States > Illinois > Decatur
Price Range: $85 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites
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