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Hawthorn Suites by Wyndham Decatur

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Hawthorn Suites by Wyndham Decatur
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177 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Chicago, Illinois
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed 2 nights. We were in town for a weeding. Many rooms blocked at this hotel so we went with it. First the mattress- has to be 20 years old and sagged in the middle like crazy. Very uncomfortable. I called the front desk and ask for a new one. "NO" they could not do that. Want to take a... More 

Helpful?
Thank inspectorforfun
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Inspector, Thank you for sharing your thoughts on your recent visit. I am sorry to read you had a tough time sleeping. The hotel is quite busy and the mattresses are used often. We are in the process of ordering new mattresses so they should be replaced by the end of the year. Once again I apologize about your poor... More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 1 week ago

We travelled with another couple. Both our rooms were very comfortable: nice bed, good pillows, nice bathroom. It's nice to have a refrigerator and coffee maker in the room. We used the sitting area in the room with the nice couch and chairs. In the morning, although breakfast does not start until 7:00 am on weekends, they had coffee and... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Jordi F
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Jordi, Thank you for sharing your experience on your recent stay. We are pleased you enjoyed your visit and would choose us again. I apologize about the AC knobs and will have maintenance look into. Once again thank you for the great review and we look forward to seeing you again on your next visit to the Hawthorn Suites, Decatur. More 

Naperville, Illinois
Level Contributor
87 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have a daughter who is in Decatur and have visited many times over the last three years. Mostly we picked a hotel in Forsyth area. This time family needing 4 rooms was there for a small wedding. The whole staff did everything to help. Manager offered The Decatur room so we could breakfast together if breakfast room was overcrowded.... More 

Helpful?
Thank booklover93
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

book lover93, Thank you for the outstanding review. We are so pleased to read we were able to make the wedding weekend a success. Thank you again for the kind words and we look forward to seeing you again soon at the Hawthorn Suites, Decatur. More 

Springfield, Illinois
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my husband before the Lakeshore classic race. We were pleasantly surprised by what we got for our money. We were greeted promptly upon entering the lobby and had our keys in mere moments. they were ready to go once I had signed the paperwork. The lobby was clean as was the elevator and hallway. There was... More 

Helpful?
Thank Dawn S
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Dawn, Thank for the great review! We are always so happy to read these. We truly appreciate you sharing your experience with us. Thank you again for sharing and we look forward to seeing you again at the Hawthorn Suites, Decatur. More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

The breakfast left a little to be desired. They were not replenishing the hot foods timely. Overall the people were friendly and the room was clean and comfortable. The only odd thing was no trash cans in the room.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Eyequery
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Thank you for taking the time to share your thoughts on your recent stay. I am sorry to read you felt our breakfast left a little to be desired. We do our best to offer many choices for our guest to enjoy. I also would like to apologize that it took a little longer to replenish the bacon, sausage, potatoes,... More 

Springfield, Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel while I worked in Decatur. The rooms are very clean and the staff always makes an effort to see if you have everything you need. It's the only place I'll stay while I'm in Decatur.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank paulrS7270LJ
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Paul, Thank you for the great review. My team and I are happy to read your great comments. We do our best to go above and beyond for our guests and am happy to see we have done that for you. Thank you again Paul for the great review and we look forward to seeing you on your next visit... More 

Danville, Pennsylvania
Level Contributor
211 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I was greeted by a a friendly staff member at the front desk at check-in. The hotel and rooms are very clean, but the décor feels a bit dirty. Large room, but cramped bathroom for the room size. Refrigerator was very loud to be in the same room as the bed. Some restaurants within walking distance.

Helpful?
1 Thank ILiveOutofaSuitcase
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

ILOOS, Thank you for sharing your thoughts on your recent stay. I am pleased to read you found the hotel to be clean and the staff to be friendly. Within the next few months we will be renovating the rooms as well as replacing the appliances to give a fresh feel. We hope you choose us again in the future... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed August 20, 2016

Everything about the hotel was awesome EXCEPT the wireless internet. It was in and out all day. Otherwise very comfortable and clean rooms with friendly staff

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank stefanied607
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Stephanie, Thank you for sharing your thoughts on your recent visit. I am so pleased to read your review except for the internet. I will call our vendor today to get this corrected. Thank you again for the great review and we look forward to seeing you again on your next visit to the Hawthorn Suites. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mount Zion Rd, Decatur, IL 62521-9719
Location: United States > Illinois > Decatur
Price Range: $79 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites
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