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Country Inn & Suites By Carlson, Decatur

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Country Inn & Suites By Carlson, Decatur
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2016 via mobile

It's been almost 2 months since we stayed at this location. I called 2 times and have never received a phone call back. At first I thought maybe we left her shoes in the open closet, but after thinking long and hard about it, the shoes were missing after we returned from my daughters tumble meet at the middle school.... More 

Helpful?
Thank TSchleiffer
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Decatur, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the missing shoes and lack of follow up by our staff. Your feedback is very beneficial and will help us fine tune our operations to ensure a positive guest experience. More 

tacoma, United States
2 reviews
4 of 5 stars Reviewed June 13, 2016

The Inn was in a very nice quiet place that made for a relaxing overnight stay while on a short business trip. The facilities were up to date and worked well. It was very easy to come on it relax and get to work.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Michael Y
Decatur, Il, United States
1 review
2 of 5 stars Reviewed May 25, 2016

There are three basic criteria for a hotel to be good: 1) Good shower water pressure. This hotel has poor water pressure. 2) Amenities that work. The toilet ran off and on all night and I didn't use the WIFI because of point #3.. 3) Easily accessible power outlets. There are ZERO outlets in this room. I had to iron... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Joshua J T
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Decatur, responded to this review

Thank you for taking the time to write your review. We do apologize for the frustrations you experienced in regards to your room. Our goal is to ensure a pleasant experience for all of our guests, and we are sorry that we did not meet your expectations. We appreciate your feedback and will use it to help us make future... More 

Travelers are raving about these Decatur hotels

Kenosh
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

The hotel staff was very friendly and answered all our questions. The location is close to the mall and several locations. The beds were comfortable and the room was clean. There was a pool, whirlpool and on site guest laundry. The free breakfast was good with plenty of options.

Helpful?
Thank JMS529
Blakely, Georgia
1 review
5 of 5 stars Reviewed April 23, 2016

My company reserved a block of rooms for several of us attending a meeting nearby. The staff was nice, the rooms were clean and quiet. Breakfast was the standard fare, but there was excellent coffee in the lobby all night. I will stay here again if I'm ever in the area again.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Y4490SUlorib
Livonia, Michigan
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 22, 2016

We tend to stay at this facility on one of our legs on our trip to Texas as we have family who live in the Decatur area. The staff are friendly, courteous and helpful. The room was very clean and well-appointed, no complaints. Morning breakfast is not quite what I want but I was able to find enough to eat... More 

Helpful?
Thank Ronald H
Grand Rapids, Michigan
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 20, 2016

Good hotel, nice breakfast, clean rooms and very friendly staff - all as expected from this hotel chain. Bathroom was roomy and overall it was nice and quiet, we slept well. It was a little odd finding this hotel off the freeway, you have to go down a long service drive but it was not as complicated as it looked... More 

Helpful?
Thank TammiV64
Questions? Get answers from hotel staff and past guests. Ask a question

11 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Decatur

Address: 5150 Hickory Point Frontage Rd, Decatur, IL 62526
Location: United States > Illinois > Decatur
Price Range: $112 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Decatur 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Country Inn Decatur
Decatur Country Inn
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