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Extended Stay America - Chicago - Darien

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Extended Stay America - Chicago - Darien
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48 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Texas
Reviewed 3 weeks ago

Been here for over three long months, and have experienced very many defecincies. Staff constantly changing, but friendly, no dress code, baggy pants and underwear showing by front desk personnel. front desk left unattended many times. Cleaning staff is excellent, Fire alarms sounds and evacutation weekly. Coffee and grab and go not always there. Always short towels. Noisy at times....

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Helpful?
Thank D T
ESA_Darien_Manager, Manager at Extended Stay America - Chicago - Darien, responded to this review

Dear Long Term Guest, Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our...

Reviewed 4 weeks ago via mobile

This room was bearable until a big critter visited me on my last night. Front desk people are nice. It was close to my new job so it's bearable but probably not coming back again. Kitchen is in good shape. Clean microwave.

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Helpful?
Thank Maria S
Reviewed 4 weeks ago

friendly staff,,great coffee ,,clean room ,,and close to everything,folks working at Argonne National Labratories live there while contracted,,its quite and you see repeat visitors staying,,,be sure to say hello to Winston the Bassett hound,,,he stays there with his human,,,

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Helpful?
Thank desertlynn
Manager_11525, Manager at Extended Stay America - Chicago - Darien, responded to this review

It is so rewarding to read you had a great stay at our hotel. I am pleased you were well accommodated at our hotel with clean accommodations and convenience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Mumbai (Bombay), India
Reviewed September 24, 2016

Stayed at this hotel twice, once during the winter of 2015 and second time during the summer of 2016. Found this hotel above average (you can say good) and comfortable. Hardly at a distance of 6-7 minutes drive from my office location. I was a single person so booked queen suite with 1 bed (non smoking). Rooms were clean, everything...

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1Thank OnRoaming
Manager_11525, Manager at Extended Stay America - Chicago - Darien, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am glad to see you enjoyed your stay at our hotel. Your comments about the customer service provided by our staff are much appreciated, however, we are sorry about the inconveniences you mentioned. Thank you for choosing Extended Stay Hotels. We hope...

Tulsa, Oklahoma, United States
Reviewed September 13, 2016

I booked the stay via Priceline for a great price, when compared to other hotels in the immediate area. I had a 2-night stay here. The first thing I noticed was that when I got off the elevator, on the 3rd floor, the smell was obviously of SMOKERS SMOKE. I thought...I had a non-smoking room...what's up with that??? As I...

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Helpful?
Thank Dave S
Lincoln, Nebraska
Reviewed July 12, 2016 via mobile

As soon as I walked into the building it had a musty smell, I requested 2 beds on Priceline and only got one, Erica was the woman who was working the front desk and she was absolutely argumentative, she's tried to charge me $20 for a extra bed when it's only $10. This is why I try to avoid Extended...

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Thank miller_chris918
Vancouver, Canada
Reviewed July 8, 2016

The rooms were clean and comfortable, staff was friendly and attentive, a little bit out of the way if you're wanting to spend time downtown however we were driving so this was not a huge issue, good value.

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Helpful?
1Thank juscheking
Manager_11525, Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you so much for posting a review of our hotel. It is pleasing to know you enjoyed your stay and that our staff was professional. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed June 12, 2016

friendly staff they even held a pizza party for the hotel guest,,,coffee bar in am needs to be stepped up but a great trip and stay,, room was clean and towels were snow white,,,kitchen utensils were clean and bed was comfortable,,,to bad there is no pool,,but close to everything I needed and enjoyed my stay,,,after I sell my home I...

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Helpful?
1Thank desertlynn
Manager_11525, Manager at Extended Stay America - Chicago - Darien, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the smell in your room. We are sorry for this issue, but are happy to read that we provided you with an overall excellent experience. Thank you again for your review. We look forward to seeing you...

Reviewed April 15, 2016

Room on 1st floor had unpleasant odor, almost like an attempt to cover up smoke. Coffee in the morning was empty on two of four mornings. When checking out at 6:30 am, no one was at the front desk. Yelled very loud for someone several times with no response. Approximately 5 minutes later, someone appeared from stairwell. This was my...

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Helpful?
Thank GregV4
Moscow, Michigan
Reviewed April 3, 2016 via mobile

We have been here since November of 2015 and have decided to make our stay permanent. We couldn't ask for a better place to live.. The staff is wonderful and if you have a problem they will fix it right away.. Annette, Erica, and Trina are always so pleasant and caring about the guest. When our dog was here everyone...

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Helpful?
Thank jlynn1981
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Darien

Address: 2345 Sokol, Darien, IL 60561-5290
Location: United States > Illinois > DuPage County > Darien
Price Range: $64 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Darien 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Darien
Darien Extended Stay
Extended Stay America Darien
Extended Stay America - Chicago - Darien IL, North America
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Chicago - Darien staff and other travelers.
2 questions
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Central City, Kentucky
2 months ago

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Questions? Get answers from Extended Stay America - Chicago - Darien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back of building seems quieter, but access through back door may not work.”
 of 5 bubbles 42dt, 3 weeks ago | Read review
“If you want non-smoking...see if they have an entire non-smoking floor.”
 of 5 bubbles 809DaveS809, Sep 13, 2016 | Read review
“upper floors,,,i had a 1st floor room it was quite but upper rooms can open windows,,,”
 of 5 bubbles desertlynn, Jun 12, 2016 | Read review
“Corner rooms have an extra window which is nice.”
 of 5 bubbles Redwings88, Oct 6, 2014 | Read review
“Rooms facing the expressway/freeway are loud if you have windows open. Otherwise not too bad.”
 of 5 bubbles Big_D_46383, Aug 21, 2014 | Read review
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