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Holiday Inn Crystal Lake

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Holiday Inn Crystal Lake
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214 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a good time staying at the Holiday Inn. Room was clean and spacious. Dinner was tasty. The staff was friendly. Close to where we had to go. We did enjoy our stay here. Wifi was working and it was not too noisy even though the hotel was totally booked.

Helpful?
Thank Miriam D
Effingham, Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for three nights on business. We stay at Holiday Inns whenever we can because of the rewards. I didn't think this one was nearly as nice as some of them can be. The air conditioner in my room was extremely loud so it kept me awake all night. The staff however was extremely nice. We ate dinner... More 

Helpful?
Thank 22Hannaw
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I attended a seminar at this property in August. Very remote from Chicago and O'hare but Crystal Lake is an upscale area with quaint downtown charm as well as the typical shops and amenities of suburbia. The hotel is well maintained and well led. I thought the staff was exceptionally courteous, gracious and accommodating- from the desk to the efficient... More 

Helpful?
Thank John R
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for your suggestions-we will definitely share those with our team! Your kind words mentioning James, Annie and Heidi are very thoughtful. Thank you for choosing to stay with us! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were very comfortable and the staff was extremely friendly. Bartender Annie was fantastic and served an amazing pancake breakfast shot including the bacon!! Must try!!! I would definitely suggest a stay or even just a pit stop by the bar if you are in the area.

Helpful?
Thank James C
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best hotel experiences of my life. Great service and good bar! Bartenders are awesome!!!!! Room was exceptional. Great water pressure. Good fishing in the pond. The shuttle is quick and consistent. The deck is a good time and allows for a good atmosphere.

Helpful?
Thank Samuel P
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Restaurant had surprisingly good food. The service was great. Went to the bar by the restaurant and met Annie the bartender. Definitely someone to meet. She's hilarious and will leave a lasting impression. Overall I had a great experience.

Helpful?
Thank Garret C
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Annie is such a huge asset to our team! Thank you so much for leaving such kind words and we hope to see you next time you are back in the area. More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The restaurant provided excellent service for a party of 12. Heidi took care of everything. Additionally, a bellman( I don't remember his name) made helpful suggestions to make my dinner even better. The room was adequate. Couch and bed were comfortable. Drapes would not close completely and Internet was very slow. I did not realize housekeeping would not com in... More 

Helpful?
Thank Eileen S
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Abilene, Texas, Usa
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The rooms were nice and clean and at reasonable prices. Friendly staff that met our needs promptly. There is no breakfast without extra fees. Our air conditioner didn't work great the first day but was ok after that. We would stay here again but might check out other hotels with breakfast buffet first.

Helpful?
Thank SuperTxMom
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for choosing to stay with us and hope that next time you are in town, you give our breakfast menu a try! More 

Palo Alto
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this property twice and it is a great place to stay in Crystal Lake and the Northwest side in general, especially for business travelers. The facility is up to date, safe and very clean. It's also a very comfortable bar area with decent wine choices. There is always a nice group of people at the bar... More 

Helpful?
Thank PaloAltobaby
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for your feedback - we will definitely reach out to our internet provider to have conversation in reference to speed and we will continue to review staffing levels. Thank you for taking the time to give us your thoughts and for your business. More 

Level Contributor
255 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Great location, friendly staff and plenty of parking. The room I was in seemed a little tired and towels and sheets were worn but they were all very clean and fresh. Kind of a surprise since the outside of the hotel looks in good shape. I would stay here again if in the area, it was decent value for the... More 

Helpful?
Thank Ppaintguy
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for staying with us and we appreciate you taking the time to share your comments, hopefully we will see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
McHenry County, Illinois' only full service hotel, the Holiday Inn Crystal Lake and Conference Center is situated in a park-like setting filled with oak trees and overlooking quaint, sparkling Lake Acorn. Perfectly situated near several corporate centers for Sage, Medela, Snap on Tools, Affinia Brake Parts, Centegra Healthcare, True Value and more. Less than five minutes from Pingree Metra Train Station serving the northwest suburbs and downtown Chicago, the area boasts unique attractions including Three Oaks Recreation Area and the Quarry Wakeboarding Park, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum (reservations mandatory), Algonquin Commons Shopping District, Volo Auto and Illinois Railway Museums, Grand Victoria Riverboat Casino and several championship golf courses. 11 miles north of I-90 Elgin interchange, we are 45 minutes from O'Hare and Rockford Airports. On-site amenities include 24-hour business and fitness center, large indoor pool, complimentary high speed Internet (Wi-Fi), Simply Smart Bedding Collection, 18,000+ square feet of meeting and banquet space, Three Oaks Dining Room and Lounge, Wedding Services and more. Car rental agency located on site and a complimentary shuttle runs within a 5 mile radius, based on availability. We are also a pet friendly hotel, with a pet deposit required at check in. Holiday Inn Crystal Lake staff prides itself on service in a hotel boasting value and variety. ... more   less 

Additional Information about Holiday Inn Crystal Lake

Address: 800 South Illinois Route 31, Crystal Lake, IL 60014-8226
Location: United States > Illinois > Crystal Lake
Price Range: $113 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Crystal Lake 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Crystal Lake Hotel Crystal Lake
Crystal Lake Holiday Inn
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