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Comfort Inn

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595 E. Tracy Trail, Crystal Lake, IL 60014
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Appleton, Wisconsin
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Thought I would give the Comfort Inn a chance as I usually stay at the Country Inn Suites directly across from them. It looks super nice from the outside until you get closer. Needs a little TLC. The first thing I saw was several bedrooms with drapes hanging cock-eyed and super dirty front doors. I checked in at 2:00 and... More 

Thank Ellen K
Lakeville, Minnesota
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed two nights along with our son and daughter in-law in town for a family event. We typically stay across the street, but the rooms at the Country Inn and Suites were a bit more expensive so decided this time to stay at the Comfort Inn. The young lady at the front desk during check in was fabulous, but... More 

1 Thank Minnes0taSue
General_Manager_CL, General Manager at Comfort Inn, responded to this review

Dear P. Experience, Sorry you experienced the result of a dog owner not owning up and picking up after their dog. Our housekeeping department was immediately alerted after the report came in that a clean up was needed in the elevator. Unfortunately, during the time it took to gather the supplies needed for this type of mess, a guest decided... More 

1 review
4 of 5 stars Reviewed June 10, 2016

The room was very neat and clean. The room was off the main street and was quiet at night.The staff was friendly and courteous. The breakfast area was kept clean and selection of food was very good. We enjoyed our stay.

Thank Donald K
Terrell, TX
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 3, 2016

Made reservation 5 months in advance requesting king handicapped room and that was confirmed. Received email week before checkin for king room only. Called hotel and talked with General Manager. He said no handicapped rooms available and was RUDE, ARROGANT, ABRASIVE. Told him I had made reservation 5 months earlier and he said in no uncertain terms that was all... More 

1 Thank papa-oo
General_Manager_CL, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write many reviews. We, in fact, did make sure you had a handicap room upon your arrival. We did make sure all of your accommodations were met. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016

Booked online for 74 dollars plus tax. Clean King Suite. Operable windows for fresh air! Bathroom could use a brighter light. Could barely see to shower. Breakfast is included. Nice and quiet. Bed is firm and comfortable. Must have been a newly renovated room as the room my parents stayed in was not as nice. Just looked older and more... More 

Thank cbweiss100
Level Contributor
96 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

Booked a Priceline room rate for $60. Front desk was friendly, lobby had cookies and popcorn in evening. Was able to Check in a little early. Had comfortable king room in second floor with fridge and microwave. Bed and pillows were comfortable with nice shower head. Continental breakfast was standard and stocked. Free newspapers in lobby too. Close to Mentra... More 

Thank Wmacetheace
Saint Louis, Missouri
Level Contributor
299 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed March 28, 2016

Probably the cleanest bathroom I've seen in several years (this unfortunately includes the one I left behind at home). Decor was adequate. Neighbors next door were very loud which traveled through the adjoining door. Breakfast included scrambled eggs, sausage, biscuits, gravy, waffles, etc.

Thank Janet L
General_Manager_CL, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write this review. We strive for excellence. I am glad you found our hotel very clean and our breakfast full of wonderful items. We hope you will visit us again soon! James Diller General Manager Comfort Inn of Crystal Lake More 

1 review
5 of 5 stars Reviewed March 13, 2016 via mobile

The beds are so soft and all the staff are friendly and helpful, their breakfast is great they are located right in town so everything is locally together. The housekeepers were great they stopped by your room everyday and they have a great indoor pool that is great when it is cold outside!!

Thank Aaron O
Tamarac, Florida
1 review
2 of 5 stars Reviewed October 28, 2015

I reserved a room using an Amex through Expedia but nothing was to be charged until I checked into the hotel. When I checked in, I used a Visa to pay for the room and incidentals. The hotel ALSO held money on my Amex. I brought it to the manager's (James) attention the following morning and he assured me he... More 

Thank Michael L
General M, General Manager at Comfort Inn, responded to this review

Good Morning Michael, Thank you for staying with us. I did in fact cancel that authorization the night we discussed it. There is also a sign at the front desk that it does take up to 10 days for an authorization to fall off. I tried to speed up the process. I do have the paperwork available to show I... More 

Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed August 10, 2015

We were there for the weekend of 8/8/15. The problems started with our group not being put in rooms next to each other, even though we reserved a block. Then different rooms had different issues from, fridges not working to mold in air conditioners, toilets not flushing, boogers stuck on the wall, to cobwebs in the corners..It almost 6 hours... More 

2 Thank Susanne M
General M, General Manager at Comfort Inn, responded to this review

Thank you for you opinion of our hotel. You stated your rooms were not together even though you reserved a block of rooms. A block of rooms doesn't guarantee they will all be next to each other it just means the rooms will be available for your group. Unfortunately, in regards to the fire alarm going off, our hotel doesn't... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Comfort Inn

Address: 595 E. Tracy Trail, Crystal Lake, IL 60014
Location: United States > Illinois > Crystal Lake
Price Range: $95 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Hotel Crystal Lake
Comfort Inn Crystal Lake
Crystal Lake Comfort Inn
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