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All reviewsroom was cleannice hot breakfastwater pressure in the showerthe breakfast areachoice hotelswould stay here againcleaning staffhotel guestsqueen bedindoor poolfront desk clerknice hotelhot tubfitness centerlobbyvolleyballsink
Have usually stayed at Super 8 in Crystal Lake, but have had a few bad experiences with Wyndham Hotels so I thought I would try Comfort Inn. SO GLAD I DID!! Very clean room...very comfortable bed....very nice staff....didn't use the indoor pool but it looked...More
This is my 3rd time staying here and I won't be back. I can put up with them giving my room away. I can put up with them sending me to a room that was already occupied and blaming it on the day shift, at...More
Thank Milissa O
Response from General M, General Manager at Comfort InnResponded August 5, 2018
Thank you for your feedback - we are always looking at ways to improve our hotel.
Great hotel!! Suzanne at front desk is exceptional !! The hotel was very clean!! Very close to restaurants and stores. Breakfast was great. Laura was very attentive and filled our coffee. The head housekeeper gave us extra towels.More
Thank Kaylin M
Response from General M, General Manager at Comfort InnResponded July 24, 2018
Thank you for taking the time to write this review. We so much appreciate your business.
Thank you for the kind words about Suzanne, Laura and the rest of the staff. I am proud of the job they do.
Hope to see you again...More
I stayed here for work a few times and the hotel worked out great every time. I always judge a hotel by deciding if I would bring my family to stay there and in this case the answer is yes. The rooms are clean and...More
Response from General M, General Manager at Comfort InnResponded July 18, 2018
Thank you for taking the time to write this review. We appreciate your business. Sorry you feel our breakfast is not up to par - we strive for excellence in all our departments.
Wether it is breakfast, front desk, housekeeping or maintenance - we try...More
Once again while on a visit with relatives we chose the Comfort Inn in Crystal Lake. We have stayed there so many times it's just like going home. The "comfort" starts right at the front desk with prompt friendly check in. Jim is a pure...More
Response from General_Manager_CL, General Manager at Comfort InnResponded June 5, 2018
Thank you for taking the time to write this review. My staff and I take pride in this hotel and our work. I am glad you think of us as your home away from home. Look forward to seeing you again.