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All reviewscicero avemidway airportshort driveindoor poolroom was cleanfresh fruitan older hotelhotel is locatedhome away from homepleasant staywould definitely stay here againmbpschicagointerstatefuneraltargetshampoo
We came with a big group on account of a funeral and the staff was very accommodating and easy to work with. Breakfast was tasty and they had a good selection. We were only here for one night but even though it was quick ,...More
1 Thank Carlos B
Response from Kevin M, Manager at Holiday Inn Express CrestwoodResponded February 7, 2017
Thank you very much for taking the time to share your experience! First let me say that I am very sorry for your loss. I am so pleased, though, to read that you had a comfortable stay, and that you and your family...More
The only complaint I have is about the low water pressure in my room - 303. Other than that everything was clean and comfortable. I didn't rent a car for this trip so I was thankful for all of the restaurants nearby.
For service -...More
Thank Samantha K
Response from Kevin M, Manager at Holiday Inn Express CrestwoodResponded January 13, 2017
Thank you very much for taking the time to share your experience! I am so pleased to learn that you enjoyed your stay. However, I am so disappointed to read that you had an issue with the water pressure, and that a vital...More
We stayed here thinking it would be great. The room was fine the breakfast horrible. For the money you should get nice paper products in the room. No! the paper products were cheap and rough on your skin. For the high price you should get...More
Response from Kevin M, Manager at Holiday Inn Express CrestwoodResponded November 8, 2016
Thank you very much for your feedback! I am so sorry to read that you were dissatisfied with our complimentary breakfast and your in-room amenities. I have shared your comments with our general manager, and he and I are working together to improve on...More
Stayed here on the recommendation of a funeral home. I will state that the front desk while maybe not the most professional in attire was outgoing helpful and friendly. I entered my room and there was tape on the walls from a party or streamers....More
1 Thank Frank K
Response from Kevin M, Manager at Holiday Inn Express CrestwoodResponded November 4, 2016
Thank you very much for taking the time to share your feedback! First of all, please accept my condolences for your recent loss.
I am pleased to read that our front desk staff took good care of you, however, I am so disappointed...More
When I come to town I always stay here but this visit I had valuable items stolen out of my room, contacted Kevin(manager) and was told since the housekeeper said she didn't take it so they couldn't do anything about it. Called corporate and was...More
Thank Amanda M
Response from Kevin M, Manager at Holiday Inn Express CrestwoodResponded October 21, 2016
Thank you very much for sharing your feedback! I am sorry that you were dissatisfied with your stay with us. After your stay, your father, who booked and paid for the room, had been in touch with the hotel and indicated that no further...More