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Holiday Inn Express Crestwood

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Holiday Inn Express Crestwood
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85 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Alsip, Illinois
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was very helpful and the rooms were clean and quiet. Grandkids loved the pool and the rooms. Morning breakfast was great and had a good variety. Would definitely stay here again. Was close to a lot of shopping area and good restaurants.

Helpful?
Thank ndbennett12
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

ndbennett12, Thank you so much for taking the time to share your experience! I am so pleased to learn that you and your family had an excellent stay with us and that you received excellent service from our team. We look forward to welcoming you back very soon! Regards, Kevin McMullin Assistant General Manager More 

Ontario
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Travel baseball trip. Hotel is okay, lots of forms to sign due it being a baseball team event. Really not sure the rate is worth the hotel and accommodations, expected more room. Stayed at a hotel in Cinncinnati, Ohio earlier in the month with a much larger room and rate was less

Helpful?
Thank Blondecurlykid
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I am sorry to hear that... More 

Ejido El Porvenir, Mexico
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 11, 2016

I can hit the hay any ole place and sleep fine through the night, and usually I am Mr Cheapie. So, last night as I was driving west on Interstate 90 towards Chicago, I asked myself, “Mr Cheapie, how come you go out of your way to look for a Holiday Inn Express when Tom has left the light on... More 

Helpful?
Thank Mark S
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We are very happy to hear... More 

Phoenix, Arizona
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

The hotel overall was nice and smelled good. However, the carpet in the rooms felt very nasty on your bare feet. If they shampoo the carpet a few good times then I would give it five stars. They offered complimentary breakfast which was actually good, and the pool area was very nice and clean with fresh towels at your disposal.... More 

Helpful?
Thank MZLAH
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

MZLAH, Thank you so much for sharing your great feedback! I am so pleased to read that you had such an excellent stay. I have also shared with our general manager your comments about our carpets so that we can look into getting them deep cleaned. We hope to welcome you back very soon! Regards, Kevin McMullin Assistant General Manager More 

Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

First impressions say everything. Carpets in entrance way - dirty, lobby cluttered. Asked for Executive upgrade (like offered in Marion Il.) they couldn't accommodate bed requirement (2 doubles). Our room was old with worn wooden wardrobe (room 412), not the modern fresh look this chain usually has. Air conditioning didn't work very well. Had already unpacked when this was realized.... More 

Helpful?
1 Thank DJPaula
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

DJPaula, Thank you so much for taking the time to share your experience! I am so disappointed to learn that you were dissatisfied with your room and the layout of the lobby. I also am sorry that we were not able to offer you an upgrade - unfortunately, we do not have an executive level at our property. I want... More 

Travelers are raving about these Crestwood hotels

1 review
1 of 5 stars Reviewed June 9, 2016 via mobile

I've stayed at many Holiday Inn Express in different states and Crestwood Illinois happens to be the worst. I made reservations for my daughters 10th birthday there due to it so happened to rain on her birthday and she wanted to go swimming. I checked into the room with a group of kids whose parents had dropped them off for... More 

Helpful?
Thank Monica W
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

Monica W. Thank you for sharing your feedback! I am very sorry that you did not enjoy your stay. Unfortunately, fire codes do dictate the number of guests that are allowed in each room, and only hotel guests are permitted to use our facilities, including the pool. We do have a policy of "No Parties Allowed" at our property, that... More 

Beloit, Wisconsin
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2016

Rooms seem to be recently updated. Bedding is luxurious. Frig & microwave in the room. bathrooms are the usual size, but clean. Covered portico with benches to sit outside. Public area inside has plenty of comfortable seating.

Helpful?
Thank Patti K
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

Patti K, Thank you so much for taking the time to share your recent experience at our hotel! I am so pleased to see that you enjoyed your stay, and that our amenities suited your needs. We look forward to welcoming you back soon! Regards, Kevin McMullin Assistant General Manager More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 4, 2016

This is a fine hotel, but most other Holiday Inn Express Hotels are better. The location is good depending on where you need to visit. The breakfast was good as all Holiday Inn Express Breakfast's are the same. The food did not get our as fast as it should though.

Helpful?
Thank DWWEZ
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We have addressed the importance of having the breakfast food replenished at a faster pace and our guests are loving it. Please... More 

Pound, Wisconsin
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

We love all of the Holiday Inns, but this one was the best. It is surrounded by a multitude of restaurants and has an easy on easy off access to 294. Clean, quiet, will stay here again in a heartbeat.

Helpful?
Thank Sandemuel
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see you again... More 

Saint Paul, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2016

We chose this hotel for it's convenient location off the freeway as a overnight stop on a longer trip. The staff was very friendly and the room was clean. The beds were very comfortable. The breakfast room was a nice size and offered all the usual free breakfast hot and cold choices. The Wifi was really slow but that was... More 

Helpful?
Thank MarciMF
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to our new Holiday Inn Express Crestwood hotel! We are conveniently located 9 miles South of Chicago Midway Airport "MDW" and 32 miles from Chicago O'Hare International Airport "ORD". The Holiday Inn Express hotel in Crestwood is located just off I 294 and minutes away from I 57, I 90/I 94 and I 80. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high speed Internet access throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. ... more   less 

Additional Information about Holiday Inn Express Crestwood

Address: 13330 Cicero Ave, Crestwood, IL 60445-1428 (Formerly Hampton Inn Chicago Crestwood)
Location: United States > Illinois > Crestwood
Price Range: $122 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Crestwood 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Crestwood Hampton Inn
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