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The hotel itself was OK, decent food in the adjoining restaurant. The pool area is very nice but as many have stated, the hotel is a bit outdated. This review is not about the hotel though as the whole point of going there was to...More
Thank Steve A
Response from IHGCare, Guest Relations Manager at Holiday Inn CountrysideResponded April 15, 2014
Dear Steve A,
Thank you for staying with us and leaving us a feedback.
I read with much concern the troubles you have encountered during your stay. I sincerely apologize for the inconvenience you have encountered with our shuttle service. Our main concern is for...More
I worked in hotels for over 6 years, so I know that a hotel of this size is alot for any brand to take on. It's a huge place, it's very old, but things can be done to help it along. First the lighting HAS...More
Thank beth d
Response from IHGCare, Guest Relations Manager at Holiday Inn CountrysideResponded February 17, 2014
Dear beth d,
Thank you for taking the time to provide feedback on your stay. It is unfortunate the room layout prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete...More
First off the good, shuttle service to and from midway. Also the staff was very friendly and did a great job. No the bad, the hotel was extremely dated which gave a feeling that it was extremely dirty. The beds were not comfortable and felt...More
Response from IHGCare, Guest Relations Manager at Holiday Inn CountrysideResponded February 14, 2014
Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations prevented you from fully enjoying your time at the hotel. We were truly pleased to see your positive comments about the staff and that you would...More
We had a group of well over 100 for a winter conference that was supposed to end at 6pm, but a 5 pm hotel staff informed the person running our conference we had to vacate the room at 5pm due to having to set up...More
Response from IHGCare, Guest Relations Manager at Holiday Inn CountrysideResponded February 11, 2014
Thank you for taking the time to provide feedback on your stay. It is unfortunate confusion between your conference coordinator and the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve...More
We stayed at this hotel while visiting family in the area. We won't be back because of the the long list of problems we encountered at this hotel.
#1 The pool- The kids were looking forward to swimming but we quickly learned that this would...More
1 Thank uppermichiganK
Response from IHGCare, Guest Relations Manager at Holiday Inn CountrysideResponded February 4, 2014
Dear Kortnee F,
We truly appreciate you taking the time to post your review. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize for the disappointment you had with our facilities and the...More
$87 - $156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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