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BEST WESTERN Chicagoland - Countryside

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296 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Las Vegas, Nevada
Reviewed 2 days ago NEW

Poor room conditions, poor service, cleaning staff in the corridor early morning with cell phones ringing every 5 minutes (but never cleaned our room that day). Completely dissapointed in the service, aesthetics and experience.

Review collected in partnership with Best Western
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Helpful?
Thank Laura L H
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We apologize we did not exceed your expectations in service and cleanliness. We will address your concerns immediately to ensure a better experience going forward.

Peoria, Illinois
Reviewed 1 week ago

Good breakfast. Nice atmosphere. Ask for a room away from elevator for quiet. Comfortable bed. Best bet for the dollar on Joliet Road, Countryside. Tony's market nearby is a great place to pick up a few groceries if you stay for a few days and use the microwave and frig.

Review collected in partnership with Best Western
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Helpful?
Thank L8009OZlinda
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Valued Guest, Thank you for your detailed review of our hotel. We're glad you enjoyed our breakfast and comfortable beds! We hope to see you at our convenient hotel again very soon!

mt. morris il
Reviewed 1 week ago

This is a vey nice hotel. Rates were good. Breakfast was average per other hotels of this kind. Unfortunately the requested fragrance free room was not fragrance fee although I believe they did attempt it.

Review collected in partnership with Best Western
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Helpful?
Thank christine1310
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We're glad our nice hotel was a great value for you. I sincerely apologize about the fragrance free room not being accommodated and will use your comments to improve future experiences.

Reviewed 2 weeks ago

This is the second time we've stayed at this hotel when visiting my family. It has been remodeled since our first stay and it was lovely and updated. It has one of the nicest dining areas for a hotel that doesn't have have a restaurant, that I've seen. The front desk clerks were friendly, an especially important factor at Christmas...

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Helpful?
Thank Charlotte D
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for returning to our hotel and sharing your experience! We love to hear that our updated decor and friendly staff made your Christmas stay extra special. Happy Holidays!

Murfreesboro, Tennessee
Reviewed 4 weeks ago

Everything about this hotel is wonderful. I always choose this hotel when i am in the Chicago area. The staff is always very helpful and a welcoming sight. I recommend this hotel to anyone is is staying in the Chicagoland area.

Review collected in partnership with Best Western
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Helpful?
Thank tracyestesexb
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for taking the time to review our hotel. We're happy to hear you enjoyed everything about our hotel! Our helpful and welcoming team await your next visit to the Chicagoland area!

Clinton, Iowa
Reviewed 4 weeks ago

Your hotel was great and you have a excellent staff and very clean but please replace your beds I was in room 607 and loved everything except the beds just not comfortable please update your beds and I will stay every time I come to Countryside either for work or vacations

Review collected in partnership with Best Western
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Helpful?
Thank chrishQ7255VK
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for sharing your experience at our hotel! We're pleased you enjoyed our staff and clean accommodations. We apologize our bed wasn't as comfortable as you expected and will use your comments to make improvements!

Broomfield, United States
Reviewed December 14, 2016

I have stayed here for extended periods for work. The location is convenient both for work and general access. Walmart and Home Depot are really close as are many restaurants. The hotel is clean and modern. The beds are comfortable. I really like having the refrigerator and microwave in the rooms.

Review collected in partnership with Best Western
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Helpful?
Thank Y1057UZdond
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for reviewing our hotel! We truly appreciate your loyalty and kind comments. We look forward to having you enjoy our clean and modern accommodations every time!

Rock Island, TN, United States
Reviewed December 9, 2016

This is a good value in the south-to-west Chicagoland area. the staff are very attentive and personable. Property not new but maintained excellently, and rooms always spotless. Breakfast is above what you normally find. Rates could be better, but you could say that for almost any motel--believe they are better than what you would expect for a motel of this...

Review collected in partnership with Best Western
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Thank Michael M
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for sharing your thoughts about our hotel! We're happy to hear you enjoyed staying in our spotless rooms and mingling with our attentive staff. We look forward to seeing you again soon!

Milwaukee, Wisconsin
Reviewed December 7, 2016 via mobile

This hotel is located near quick access to major Chicago highways if your looking to get around the city. Room was great, very clean, up to date. Good selection of breakfast offered downstairs in the mornings, its included with your stay. No extra charge for parking either. Interestingly located near to beginning of Route 66 just as a side note....

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Helpful?
Thank matrix8981
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We're happy to hear you enjoyed our complimentary hot breakfast each morning during your stay on Historic Route 66! We hope to see you soon at our clean and conveniently located hotel!

Illinois
Reviewed December 4, 2016

Room was great and breakfast was satisfactory. Hotel was clean and in a location near many restaurants. Will definitely stay here again. Staff was very efficient and accommodating. Will definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank mledwards
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for sharing your thoughts about our hotel! Our friendly and efficient staff look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 

Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Location: United States > Illinois > Countryside
Price Range: $91 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Chicagoland - Countryside 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Chicagoland - Countryside staff and other travelers.
11 questions
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Green Bay, Wisconsin
11 months ago
24 days ago
1 month ago
7 months ago

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Questions? Get answers from BEST WESTERN Chicagoland - Countryside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are good,even those close to the elevators”
 of 5 bubbles Captnslow, Oct 17, 2016 | Read review
“Double room is spacious”
 of 5 bubbles StevenD812, Jul 24, 2016 | Read review
“Elevator in middle and ice machine at back end of hallway.”
 of 5 bubbles 2Far2C4Me, May 23, 2016 | Read review
“very quite a full as it was”
 of 5 bubbles SharonBarr, Dec 20, 2015 | Read review
“It's "Value and Location to Chicago" speaks for any room.”
 of 5 bubbles michaellH5475LL, Oct 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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