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Comfort Inn

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8 Commerce Dr., Collinsville, IL 62234
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411 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Lisle, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

It's an Ok place. I was looking for someplace that included breakfast with the night stay and theirs is just fine. I really wanted to use the hot tub there and found that they had removed it and filled it in with concrete. They have been updating the facility, but it still has an out of date feel to it.... More 

Helpful?
Thank Paul V
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your compliments to our breakfast options and service. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The location of the property is good. It is near the interstate and several restaurants. I felt safe here. Yes, they are in the middle of a remodel but that didn't bother me. I used points and money to pay for my stay. I was surprised that my debit card was charged for my stay before I even arrived. I... More 

Helpful?
Thank Jill S
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. We are glad that you found our location to be convenient and pleased to learn that you enjoyed the breakfast offered at our hotel. I am so glad that you enjoyed your stay and that the remodeling did not interfere with your comfort or convenience. More 

Gary
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here before in traveling back and forth to Texas. I have found this to be a comfortable place to stay with clean rooms, adequate space and friendly staff also close access to I-55 and other interstate systems. I can't say that it is exceptional but it is the quality and price I expect from Comfort Inn.

Helpful?
Thank William G
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The Comfort Inn in Collinsville is a little oddly laid out, but with their recent renovations it is a very comfortable and convenient hotel. The staff was friendly. I'm not sure what the building used to be, but there is a huge central courtyard inside, which is where breakfast is served. There is certainly enough space, although it is very... More 

Helpful?
Thank Randy W
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable staff, as well as the liking you expressed with the accommodation in total. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.... More 

Little Rock
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I really wanted to like The Comfort Inn in Collinsville. They are in the middle of a remodel, which didn't bother us. The desk clerk at check in was pleasant, but not very knowledgeable about the area. Later in the evening, I discovered that our shower had no curtain. The clerk looked for one, but was unable to find one.... More 

Helpful?
Thank nj50
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

the room was very clean smelling, though the fresh paint smell may have been due to the renovations that were going on, The staff helped out with suggestions for several local places to eat. made the stay there pleasant as we moved on after 2 days

Helpful?
Thank mkw1980
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are all thrilled to learn that you enjoyed such a pleasant experience with us. Thank you for your rating of the five star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next! More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The room we had was enormous! We enjoyed our stay. The kids loved splashing in the pool and the breakfast was great. Our only complaint was that the OJ was very watered down, but that really wasn't a huge issue.

Helpful?
Thank ghartin11
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I’m especially glad that you enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. We're glad you had a great time... More 

Pretoria, South Africa
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were very friendly and helpful. The room was extremely spacious and the breakfast was great. There were renovations going on but that did not interfere at all. I would definitely stay here again.

Helpful?
Thank nickylegs_sa
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are happy to hear that you enjoyed our hospitality and breakfast! Thank you for choosing our hotel. We hope to see you again soon. More 

Fort Wayne, IN
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The lemon water near the front desk was very nice. The front desk staff was courteous and friendly, both at check in and when dealing with my tears at the terrible night I'd had in a room that felt as if it had been filled with cigarette smoke - old, stale cigarette smoke. The desk clerk told me that the... More 

Helpful?
Thank jkr46723
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your... More 

2 reviews
5 of 5 stars Reviewed June 16, 2016 via mobile

Great hotel and location and room. Loved inner atrium and big indoor pool. Nice to have lots of tables to eat breakfast. Typical great Comfort Inn quality. Friendly and attentive staff. Only downside was renovations going on , but didn't really affect me. Upstairs ice machine was out which was inconvenient

Helpful?
Thank Theodore C
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is great to hear from you and I am so glad that you enjoyed our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Banquet Room

Additional Information about Comfort Inn

Address: 8 Commerce Dr., Collinsville, IL 62234
Location: United States > Illinois > Collinsville
Price Range: $80 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
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