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Comfort Inn

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Comfort Inn
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425 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Springfield, Illinois
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

the workers are very helpful. the rooms are clean and the break fast is fresh. Its not all hot food though, but you can make your own waffles,they have boiled eggs,yogurt,cereal,milk ,juice,coffee, muffins,donuts,toast,bagels cream cheese,instant oatmeal. you can take your food to your room or eat at the tables in the breakfast area. some times they have free lemonade and... More 

Helpful?
Thank melissa y
Kananaskis Country, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Our stay was wonderful the staff was great and very helpful. Breakfast was alright if your a breakfast person. Wednesday morning Teresa and Anna were great always laughing and cheerful seems like they really enjoy there work you don't find that much anymore. Great lemonaid Anna good laughs and that really started my day off. Our bathroom toilet ran all... More 

Helpful?
Thank Jason S
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We can't begin to tell you how much we appreciate your five star review, and... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is under renovation and you would never even know it. Anna the desk clerk was great we were on our way to Springfield Mo. and she really new her way around the construction going on in Missouri. She was great with all the issues she had coming to her 8/6/16, The breakfast was slow coming out but even... More 

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Helpful?
Thank Al J
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties... More 

Los Angeles, California
1 review
3 of 5 stars Reviewed 2 weeks ago

At first day we feel the staff is nice. But I think the building is old so the next 3 days we hear the loud step on the ceiling all night long..... Our teen kids live next room got bug bite, but we don't know if it is hotel because adult didn't got the bug bite.

Helpful?
Thank ovamo228
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further bed bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we... More 

Sullivan, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

We found this Motel and Room to be everything we expected. It was easy to get to from Interstate. the room was very comfortable and the Breakfast was delightful.We were attending Baseball games and found everything we were looking for at this Motel.

Helpful?
Thank jwr39mjr
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our breakfast offered. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to serving you again! More 

Washington
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a night with family for a St. Louis Cardinals game. Very friendly staff at check-in and rooms were clean. Sunday breakfast was poor. We arrived at 9:10 and breakfast was until 10:00. Most food including waffle batter was empty. We politely asked if more food was going to be put out and were told it was being taken... More 

Helpful?
Thank YellowSLP
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your business and your feedback. We do apologize for the issue with breakfast and will correct this situation promptly. Again we apologize. More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice place to stay, indoor pool, games, vending machines, Walmart nearby, Denny's nearby ( can see the gateway on a clear day ). Nice breakfast included. It is not St. Louis but you can see it from there. NS room with two queen beds was clean and comfortable.

Helpful?
Thank Dr F
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us. We appreciate your business and feedback. We will share this information with our staff. Hope to see you soon! More 

ohio
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Comfort Inn is showing it's age, but it is still a good deal. I had a king room which had a separate room with a pull-out sofa, tv, fridge & microwave. The bedroom was large with a bed, chair, night stands & another tv. The bathroom was also large. They offer breakfast, but I slept in, so I can't... More 

Helpful?
Thank beachlover1263
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your business and your feedback and will share this information with our staff. Thank you again! More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I promised after the last time to this area that I would be back. My last trip took me here because the Comfort Suites in Fairfield could not check me in due to a thunderstorm and they had no back up procedure. I found myself at this hotel and was met with people that cared and understood my situation. They... More 

Helpful?
Thank jweisspt
KATHY D, General Manager at Comfort Inn, responded to this review

We appreciate your business and your feedback which we will share with our staff. We look forward to serving you again. Thank you! More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Good breakfast. Decent room. We stayed one night during our cross country trip, it is a good place to stop. The bbq restaurant next door is good too. We came in late, so we parked at the restaurant parking lot. It is right off highway, very convenient.

Helpful?
Thank W W
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your business and your feedback which we will share with our staff. Thank you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Banquet Room

Additional Information about Comfort Inn

Address: 8 Commerce Dr, Collinsville, IL 62234-6111
Location: United States > Illinois > Collinsville
Price Range: $80 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
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