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Fairfield Inn St. Louis Collinsville, IL

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Fairfield Inn St. Louis Collinsville, IL
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 3 weeks ago via mobile

The best experience and stay by far. I travel about 75% of the year and value my rest. I live out of a suitcase, 7 months out of a year. So my standards are high because , it's my home away from home. The staff at your Collinville, IL location felt like family. Each morning being greeted by the staff...

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Helpful?
Thank necole p
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest necole p We sincerely appreciate you staying with us as we realize you have many choices. We are grateful you shared your hotel experience . We hope to see you again and are humbled by your kind words. We think of you as part of our Fairfield-Collinsville, IL extended family. Respectfully, Kerry -Hotel Manager

Topeka, Kansas
Reviewed October 12, 2016

We just spent an overnight here on a trip to the east coast. The staff were really great, very professional and courteous. They get top marks. The room itself was clean if not a bit bare bones, just basics. The internet was horrifically SLOW!!!! I have a miserable connection at my home with Hughes Net (they're the only one in...

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Helpful?
Thank CM W
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest CM W We thank you for sharing your hotel experience. We apologize for the slow internet you experienced and will get our tech support involved immediately. In addition, we are improving our internet speed 100% and this should be completed by month end. We thank you for your kind words in relation to our staff service....

Fostoria, Ohio
Reviewed October 6, 2016

We stayed here for the duration of a convention at the nearby Gateway center. The Fairfield is conveniently located for this and I 55/I 255. The staff are hospitable and friendly and knowledgeable about local events. The room was clean, tidy and spacious. It came equipped with a microwave and fridge which were much appreciated. Housekeeping is excellent. The breakfast...

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Helpful?
Thank NewBuckeye
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest NewBuckeye We thank you for your kind comments. We are very pleased that our convenient location, staff service, room amenities, cleanliness and breakfast all added value to your stay. We appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager

Marietta, Georgia
Reviewed October 4, 2016

Being a Marriott reward member, your preferences are documented with every reservation. This small, affordable hotel had more charisma and charm than all the "big name" sister companies. This was the first time in over three years that all my request were noted and in the room upon my arrival. My reservation was made within two hours of arrival and...

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Helpful?
Thank Dove2277
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest Dove2277 We thank you for sharing your hotel experience. Your comments will be shared with all the hotel staff. We will recognize Brittany for making a positive difference. We value your business and hope to see you again. Respectfully, Kerry -Hotel Manager

Riverside, Illinois
Reviewed September 22, 2016 via mobile

Stayed overnight at Fairfield Inn St. Louis Collinsville after sightseeing in Springfield and before starting on our way again to Branson with one more stop planned at St. Louis. In case you find yourself at this inn for breakfast, you should definitely get a generous helping of their scrambled eggs, blueberry muffin muffins, and try their do-it-yourself waffle. Lobby personnel...

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Helpful?
Thank 2ndbee
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest 2ndbee I want to personally thank you for sharing your hotel experience. I will share your comments with my staff and thank them for a job well done. I am happy to here the breakfast food, friendly staff, and cleanliness of the hotel all added value to your stay. We do appreciate your business and hope...

Sioux City, United States
Reviewed September 21, 2016

This is a great place to stay. The room was very clean as well as the lobby and dining area. The staff was wonderful especially Mary who was working the desk. I had trouble with the trunk on the rental car and she knew just what to do so 5 stars as well for her. There are many restaurants right...

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Helpful?
Thank Pamela W
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest Pamela W I want to thank you for taking your valuable time to let us know how we are doing. I will share your kind comments with my staff. I am more than happy to here the hotel cleanliness, staff service and location all added value to your stay. I will recognize Mary for making a...

Arlington, Illinois
Reviewed September 10, 2016

We stayed just one night, but I highly recommend this hotel. You can tell its not just new but so clean it even smells new! It was really nice. We swam, ate breakfast, even got a recommendation for dinner from the front desk. Everything was great!

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Thank Gina326
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest Gina326 I would like to thank you for sharing your hotel experience. I will share your kind comments with my staff and thank them for a job well done. I am happy to here the hotel cleanliness, breakfast and swimming pool added value to your stay. We appreciate your business and hope to see you again....

Chicago
Reviewed August 6, 2016 via mobile

Convenient location about 10 miles from ST. Louis on the Illinois side. Numerous dining options near by via car. Front desk staff could have been friendlier but otherwise no issues. Solid breakfast with waffles and usual eggs, sausage/bacon set up. The rooms are in need of some renovation, probably more than a decade since the last update. Bed was more...

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Helpful?
Thank chicagotraveler9411
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest chicagotraveler9411 I thank you for sharing your hotel experience. I am happy that our convenient location and breakfast added value to your stay. I apologize that my front desk personnel wasn't as friendly as they could have been. I will certainly share your comments to improve our hotel operation. I will personally look at the bedding...

Wood Dale, Illinois
Reviewed July 24, 2016

This review is hard to do because we had such high hopes for this Inn. Additionally, this was one of our more expensive stays during our two week trip down Route 66 on our way out West. This night was our first on the road so it sort of set the tone for our entire trip. When we arrived we...

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Helpful?
Thank pjungel
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest pjungel I want to thank you for sharing your hotel experience. I agree with you that an advance notice to all our guests would of been ideal. We are happy to let everyone know that the pool is open and renovations are now complete. In addition, there is plans for an onsite fitness room . We...

Mount Vernon, Illinois
Reviewed July 8, 2016

This hotel was a great place to get some much needed rest. After visiting with friends & family on the way back home just had to pull over to get a good night's rest. This hotel has all the qualities I look for when I stay at the hotel. It has a very family like atmosphere. Will stay there again...

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Helpful?
Thank 1CoolDude62864
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest 1CoolDude62864 I want to thank you for sharing your hotel experience. I am glad you were able to get a good nights sleep. I thank you for your kind comments as we always strive to exceed your expectations . We appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager

Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn St. Louis Collinsville, IL

Address: 4 Gateway Dr, Collinsville, IL 62234-6106
Location: United States > Illinois > Collinsville
Price Range: $96 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn St. Louis Collinsville, IL 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn St. Louis Collinsville, Il Hotel Collinsville
Fairfield Inn Collinsville
Fairfield Collinsville
Collinsville Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn St. Louis Collinsville, IL staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The breakfast was very good.”
 of 5 bubbles 410pamelaw, Sep 21, 2016 | Read review
“Call ahead and ask if there are any rennovations under way at the time you plan to visit.”
 of 5 bubbles pjungel, Jul 24, 2016 | Read review
“All the rooms are great to me.”
 of 5 bubbles 1CoolDude62864, Jul 8, 2016 | Read review
“Ask for the rooms with a king-size bed. (Queens are OK, but there's more room in the king)”
 of 5 bubbles BuzzBray, Jun 16, 2016 | Read review
“I prefer upper floors as they are generally quieter.”
 of 5 bubbles Southernnow, May 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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