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Doubletree Collinsville/St. Louis

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Doubletree Collinsville\/St. Louis
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767 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Collinsville/St. Louis
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Showing 765: English reviews
Dallas, Texas
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 1 week ago

I checked in very late and tired, the property looked pretty good at 3:00 am. As i walked to my room, I did notice that the carpets we old and stained, but well vacuumed. I got to the room and jumped into bed, The next morning I started to notice how badly someone needed to invest some money into this... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bill F
Olive Branch, Mississippi
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel/room was absolutely beautiful. It was very clean and the grounds were well-kept. The staff was very friendly and helpful. The pool area was very nice for my kids and the hotel is conveniently located to various eateries and activities.

Helpful?
Thank Tasha B
Bartlett, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Housekeeping did not restock the towels. Housekeeping did not restock the shampoo and soap. They did not brush the sheets before making the bed leaving any dirt or crumbs in the bed. They discarded my kids breakfast food that was still in the package.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sean W
Calvin P, On behalf of the hotel staff at Doubletree Collinsville/St. Louis, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good value for the money. Very nice pool and great restaurant all in one spot. Also very close to other great restaurants and Walmart, walgreens etc. Very easy Highway access over to St Louis, MO

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 800marquesh
Lexington, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in town for a funeral. Everyone at the hotel took such wonderful care of us. We couldn't have had a better experience and hope to stay here again under better circumstances. The staff were friendly and took care of two very weary travelers. Thank you for going above and beyond on an already busy holiday weekend!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carla B
Clarkston, Michigan
Level Contributor
488 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time staying at this Hotel. I was going to a St. Louis Cardinals Baseball game. The stadium is about 10 miles away. I live out of hotels and I have to say this was one on the best I have stayed at for business travel. It had everything I needed. Service was excellent. Especially service was great at the... More 

Helpful?
2 Thank JeffreyTravel
Dallas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Had to choose a stay at the last minute and on a holiday. Overall was very impressed. Although I couldn't go out they had plenty of places to eat and a nearby Walmart. Also a resturant on cite but closed on this holiday.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Elease J
Calvin P, On behalf of the hotel staff at Doubletree Collinsville/St. Louis, responded to this review

Thank you for your feedback. We appreciate the opportunity to welcome you and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More 

Avon, Indiana
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, clean, staff friendly and helpful. Restaurant is very expensive at dinner time. The breakfast restaurant for was good but I had to get my own coffee, & ketchup . But I would stay they again on my next trip nice clean hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank steveblaschke
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel room needs updating. Carpet stained/dirty, window dirty, bed linen dirty and I had to call and have it changed. Old platform type bed and mattress. Dog barking at all hours. Pets should be restricted to first floor. People loud conversations in hallway and this was the Honors floor.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank C4004LYveronicac
Le Roy, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Got a great price in this hotel. Will stay here again for my next trip to St Louis. Even with using UBER to go to ballpark village it was still a better deal then staying around the ballpark. Had dinner in the Porters bar and had great service!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia G
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 

Additional Information about Doubletree Collinsville/St. Louis

Address: 1000 Eastport Plaza Dr, Collinsville, IL 62234-6103 (Formerly Holiday Inn)
Location: United States > Illinois > Collinsville
Price Range: $89 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Reservation Options:
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Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville
Hotel Style:
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
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