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La Quinta Inn & Suites Collinsville - St. Louis

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La Quinta Inn & Suites Collinsville - St. Louis
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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

What a joke! I booked 4 hotel rooms and then called the day of to let them know we would be arriving late. Then they called us to ask if we were still coming, I assured them I would be there by midnight. When we did get there and unpack after being on the road 14 hours I said something... More 

Helpful?
Thank Rachel M
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I’ve received your review of La Quinta Collinsville - St. Louis. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through... More 

Jackson, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Husband and I recently stayed at this hotel, arriving July 15th and leaving July 17th. It was ok as far as the facility, but our dirty towels were never picked up. We had no clean towels, and when I went to get clean ones (Saturday night AND Sunday morning), I was told there still were none. It was very hot... More 

Review collected in partnership with La Quinta

Helpful?
2 Thank rosebellcox
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

For price and location we were quite happy with what was provided. Rooms were clean with WiFi,tv,coffee,and refrigerator. The walls were a little thin, but we are used to traveling and understand that you can't controll loud guests. It is pet friendly, didn't have our dog but good to know. Great location, next to Highway and great restaurants nearby. Breakfast... More 

Helpful?
2 Thank stephanie z
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you very much for such a kind and thoughtful review of your experience at our hotel. We strive for each guest to feel the way you did. Thanks too for your recommendation. Please come see us again soon! More 

Tremont, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I came down from Peoria aka PeoriaLand( I live in a suburb of Peoria) for the Cardinals/ Dodgers game.. got to the hotel at 3, and found out it was pet friendly..i explained to the desk clerk how I am not an animal person so she was kind enough to find me a room on the 3rd floor where pets... More 

Helpful?
2 Thank Seth Scott L
Owensville, Indiana
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very friendly. The hotel was ok. The cleanliness of the room was not great. We got a room with a king size bed and a fold out sofa. When we folded the sofa out there was a dirty bandaid on the dirty sheet. The sheet itself had a blood stain on it. My husband went and talked... More 

Helpful?
1 Thank Kmorgan1976

Travelers are raving about these Collinsville hotels

Peotone, Illinois
Level Contributor
140 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed July 15, 2016 via mobile

Room was clean. Beds were comfortable. There is serious lack of soundproofing in these rooms. You can clearly hear every conversation in the hallway and adjacent rooms. The noise of door slamming at all hours of night prevented a good nights sleep. If you want to sleep at all, go somewhere else.

Helpful?
Thank empjm
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you for reviewing your stay with us and I'm sorry to see that your experience fell short of expectations. I've forwarded your comments to my team for their review, as we rely on guest feedback to gauge the level of service we provide. We're always looking to improve our overall service, and your comments will help us do just... More 

Mount Prospect, Illinois
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 13, 2016

Beds are great. The hotel is slowly falling apart. From towel racks falling down to shower door handles and even the security lock in my room fell off in my hands. It wouldn't take much to keep up this hotel. I was on the third floor. The second day the elevator was out of service. You would think someone would... More 

Helpful?
Thank REBECCAMountProspect
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I’ve received your review of La Quinta Collinsville - St. Louis. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s... More 

Chicago, Illinois
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 7, 2016

We were in the area to see a Cardinal game. The hotel was clean, safe and comfortable. We didn’t try the breakfast. The hotel was not far from the highway. There were a lot of dogs there, so it seemed very pet friendly.

Helpful?
1 Thank TranzorZ1985
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2016 via mobile

Staying here has been the worst experience I have ever had with a hotel. The walls are paper thin, people slam doors including staff all hours of the night, they run out of the little breakfast they offer ten minutes after breakfast starts, a candy bar is $4, the coffee is instant which is disgusting and the cups they put... More 

Helpful?
1 Thank Crystal D
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Crystal, I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, Jenna La Quinta Customer Care Team More 

Towanda
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 26, 2016 via mobile

This is a pet friendly location and boy can you tell. The room definitely smelled like pets used the room. Anyone with allergies beware. Walls must be thin because we constantly heard doors slamming shut dogs barking and kids crying until well after 10 pm and started in again by 7am. If you are looking for a quiet place to... More 

Helpful?
2 Thank John P
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thanks for taking the time to write about your experiences at our Collinsville - St. Louis La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, Gail Jackson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Rooms at La Quinta Inn & Suites Collinsville are stocked standard with comfortable Pillowtop beds that are ergonomically pleasing; free high speed wireless internet allowing you to connect your wireless devices and stay connected to the rest of world while you are traveling; free local calls so you can communicate with local contacts without having to deplete minutes on your mobile phone plan; and a business center where you can take care of printing and faxing. The onsite fitness center has all the equipment you need to get in a complete workout to help you stay on your fitness schedule and get physically and mentally prepared for whatever your day has in store. We offer a free Bright Side Breakfast® with hot and cold items, so you can avoid crowded restaurants and enjoy a healthy meal; just steps away from your room. Stop by the lobby and enjoy your breakfast.. If you get hungry for a snack before or after breakfast, our Bright Side Market may have just what you need to satisfy your cravings. ... more   less 

Additional Information about La Quinta Inn & Suites Collinsville - St. Louis

Address: 6 Gateway Dr, Collinsville, IL 62234-6106 (Formerly Collinsville Villager Premier Extended Stay Suites)
Location: United States > Illinois > Collinsville
Price Range: $79 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Collinsville - St. Louis 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Extended Stay Collinsville
Collinsville Extended Stay
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