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La Quinta Inn & Suites Collinsville - St. Louis

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La Quinta Inn & Suites Collinsville - St. Louis
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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Peotone, Illinois
Level Contributor
140 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Room was clean. Beds were comfortable. There is serious lack of soundproofing in these rooms. You can clearly hear every conversation in the hallway and adjacent rooms. The noise of door slamming at all hours of night prevented a good nights sleep. If you want to sleep at all, go somewhere else.

Helpful?
Thank empjm
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you for reviewing your stay with us and I'm sorry to see that your experience fell short of expectations. I've forwarded your comments to my team for their review, as we rely on guest feedback to gauge the level of service we provide. We're always looking to improve our overall service, and your comments will help us do just... More 

Mount Prospect, Illinois
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Beds are great. The hotel is slowly falling apart. From towel racks falling down to shower door handles and even the security lock in my room fell off in my hands. It wouldn't take much to keep up this hotel. I was on the third floor. The second day the elevator was out of service. You would think someone would... More 

Helpful?
Thank REBECCAMountProspect
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I’ve received your review of La Quinta Collinsville - St. Louis. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s... More 

Chicago, Illinois
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in the area to see a Cardinal game. The hotel was clean, safe and comfortable. We didn’t try the breakfast. The hotel was not far from the highway. There were a lot of dogs there, so it seemed very pet friendly.

Helpful?
Thank TranzorZ1985
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Staying here has been the worst experience I have ever had with a hotel. The walls are paper thin, people slam doors including staff all hours of the night, they run out of the little breakfast they offer ten minutes after breakfast starts, a candy bar is $4, the coffee is instant which is disgusting and the cups they put... More 

Helpful?
1 Thank Crystal D
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Crystal, I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, Jenna La Quinta Customer Care Team More 

Travelers are raving about these Collinsville hotels

Towanda
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This is a pet friendly location and boy can you tell. The room definitely smelled like pets used the room. Anyone with allergies beware. Walls must be thin because we constantly heard doors slamming shut dogs barking and kids crying until well after 10 pm and started in again by 7am. If you are looking for a quiet place to... More 

Helpful?
1 Thank John P
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thanks for taking the time to write about your experiences at our Collinsville - St. Louis La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, Gail Jackson General Manager More 

McDonough, Georgia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

Stayed here during a business meeting. Nice hotel, good location, staff is adequate. Good choice for pet owners. Breakfast choices ste limitef. Clean rooms and good A/C. Good enough for an overnight stay.

Helpful?
1 Thank Ruben T
Atlanta, Georgia
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 16, 2016

This is an old hotel that has been spruced up with new siding and fresh paint. The hotel would be pretty decent if not for the unbelievably incompetent staff members here. The front desk crew are constantly looking bored and chatting and playing around instead of doing their jobs. We had to ask three times just to get some extra... More 

Helpful?
1 Thank GenPDP7
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2016

Difficulty finding hotel. Sign not lit, many look alike buildings. Slow check-in, convention in town. Given room key, opened door to find 2 gentlemen in room. Next key didn't work. Front desk "it's not my fault". Room comfortable. Carpeting and walls in common areas need cleaning. Breakfast so so.

Helpful?
1 Thank Karen S
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Please accept my sincere apologies for the inconvenience you experienced during your recent stay with us. Please know that I have shared your comments with the Front Desk Manager and Executive Housekeeper for immediate action. Our Laquinta outdoor sign is in the process of being repaired and I apologize again for the trouble you had while trying to locate our... More 

Ann Arbor, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 10, 2016

Had an advance reservation and requested a first floor. I am a LaQuinta elite customer but the first floor was not held for me. Assigned a second floor. No problem. They assigned me the room opposite an ice machine--which is placed in the hall across from the room--not in a separate room with the washer/dryer or vending as most hotels... More 

Helpful?
1 Thank lmw_a2
Gail J, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Please accept my sincere apologies for the inconvenience you experienced during your recent stay with us. Please note that your comments have been directed to our maintenance and housekeeping departments for immediate action. Thank you for taking time to write to us as your comments will allow us to improve our service. We hope you give us an opportunity to... More 

Sheboygan Falls, Wisconsin
Level Contributor
102 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 2, 2016

We stayed at this hotel for two nights while visiting St. Louis. The hotel is in a convenient location with restaurants and entertainment within walking distance. The room was clean, the AC worked well, the closet was huge which allowed us to put our suitcases and cooler in there so that we had floor space for a twin size air... More 

Helpful?
Thank LuvMex828
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rooms at La Quinta Inn & Suites Collinsville are stocked standard with comfortable Pillowtop beds that are ergonomically pleasing; free high speed wireless internet allowing you to connect your wireless devices and stay connected to the rest of world while you are traveling; free local calls so you can communicate with local contacts without having to deplete minutes on your mobile phone plan; and a business center where you can take care of printing and faxing. The onsite fitness center has all the equipment you need to get in a complete workout to help you stay on your fitness schedule and get physically and mentally prepared for whatever your day has in store. We offer a free Bright Side Breakfast® with hot and cold items, so you can avoid crowded restaurants and enjoy a healthy meal; just steps away from your room. Stop by the lobby and enjoy your breakfast.. If you get hungry for a snack before or after breakfast, our Bright Side Market may have just what you need to satisfy your cravings. ... more   less 

Additional Information about La Quinta Inn & Suites Collinsville - St. Louis

Address: 6 Gateway Dr, Collinsville, IL 62234-6106 (Formerly Collinsville Villager Premier Extended Stay Suites)
Location: United States > Illinois > Collinsville
Price Range: $77 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Collinsville - St. Louis 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Extended Stay Collinsville
Collinsville Extended Stay
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