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Hotel Airlink Castle

Traveler (92)
Room & Suite (57)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The only 5 star classified hotel with the modern amenities which satisfies all travellers located on the National Highway near to the Cochin International Airport with an ease of access to all tourist attractions.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
251Reviews
137Photos
8Q+A
43Room tips
Traveler rating
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Popular mentions
On our return trip from Munnar and Allepey, we stayed at Hotel Airlink Castle as it was 5 kms from Kochi airport. When we stepped in, we never knew that this one night stay would be a memorable one. Any standard hotel close to the airport will have good facities but what
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Response from Baijusisupalan, General Manager at Hotel Airlink Castle
Responded 1 week ago
Dear Guest A warm Greetings From Hotel Airlink castle Nedumbassery !!! It is a Great pleasure to read that your stay at our beautiful hotel was worthy of your recommendations. I am glad every aspect of your stay from food and beverage offerings, the prestigious location of the hotel in diplomatic enclave, concierge services to warm services by Me and my passionate team were appreciated by you. We thank you for staying with us and do await more opportunities to be of service to you. With Regards Baiju sisupalan General Manager
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On our return from Chennai we just checked in this hotel for a few hours to get ready for another function. I have stayed here before also. it's a nice place to stay with the peace of mind. The lobby is nice. Front office people are cordial. Room is very clean and kept tidy.
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Response from Baijusisupalan, General Manager at Hotel Airlink Castle
Responded 1 week ago
Dear Guest, At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued thoughts and cherish the precious moments you shared with us. Your feedback will encourage the team to keep creating memorable moments for our guests. Thanking you and assuring you of our best services at all times. Baiju Sisupalan General Manager
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We moved here from a Taj hotel after we discovered that the setting described was less than honest and seeing a rat on the first floor of the Taj just nailed it for us. Since being in the Airlink Castle we have found the staff to be nothing but courteous, helpful and thoroughly
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Response from Baijusisupalan, General Manager at Hotel Airlink Castle
Responded 1 week ago
Dear Guest A warm Greetings from Hotel Airlink castle We are elated to know that your stay at Hotel Airlink castle has managed to make it to the top of your discerning hotel list. Our heartfelt thanks to you both for your warm endorsement and generous appreciation of our palace. At Hotel Airlink castle my young team takes pride in upholding the tradition of Guest is God. This each one of us strives hard to ensure our guests sample a warm and welcoming stay at the palace and receive the personalized service we are known for. The team is happy to know that their efforts were a success in making your trip truly memorable. With regards, Baiju sisupalan General manager
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This hotel is ok if you're looking to spend a very short time there. Rooms are spacious and clean. Bathrooms could do with some maintenance and it was obvious tiles were only scrubbed at certain places as those lower down were mouldy. Food is quite good but expect service to be
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Response from Baijusisupalan, General Manager at Hotel Airlink Castle
Responded 1 week ago
Dear Guest, Greetings from Hotel Airlink Castle !!!!! Thank you for taking your time out for writing this review, Our sincere apologize for the inconvenience caused during you stay, we will take this points seriously to rectify our self and improve the areas you mentioned, Once again sorry for the inconvenience caused and hope to see you once again with better experience. Warm Regards, Baiju Sisupalan General Manager
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We have stayed in hundreds of hotels all over the world, and this was the worst hotel experience We have ever had, Above age of 12 consider as an adult most hotels world wide. But Hotel Airlink Castle will charge adult price if your child is above 5 year old, its ripoff. When we
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Response from Baijusisupalan, General Manager at Hotel Airlink Castle
Responded 1 week ago
Dear Guest, Thank you for your review of your stay at Airlink Castle., While we are happy that you chose to stay with us, we are concerned to know that your overall experience was not completely up to your expectations this time. We are always committed to Guest satisfaction. We have noted your comments and we will definitely look into the same immediately. Best Regards, Baiju Sisuplalan General Manager
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Photo provided by managementHotel Airlink Castle
Room Amenities
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Hi Farid, I'm afraid I don't, I was a customer not a member of staff.
1 vote
Hi, I'm afraid I have no idea but my wife uses her maiden name on her passport and we had no issues.
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You can get dinner till 10.15/10.30 pm, but I would suggest that you inform the hotel if you are going to reach late. Breakfast before 7.00 am may not work, because from what I remember they start serving breakfast only at 7.00 am. But you have a couple of options to have breakfast outside the hotel with the smaller restaurants around.
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Around 19kms
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I took the public bus service available from inside the airport. Got dropped 500 mts away from the hotel for Rs 10!
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12
"Ask for advice and they will go out of their way to help you !!"
"Any room you can choose"
"The hotel is rectangular in shape and so the higher floors give a good city view from both sides."
"We had a room on the fifth floor which was quite good"
"If you are a light sleeper, choose a lower floor."
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PRICE RANGE
$39 - $80 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)Nedumbassery
NUMBER OF ROOMS
54
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