Kimpton Gray Hotel
808 reviews
#13 of 215 Hotels in Chicago
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122 W Monroe St, Chicago, IL 60603-5032
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$143
Free cancellation until 12/16/21
$143
Free cancellation until 12/15/21
$150
$122
Free cancellation until 12/14/21
Expedia.com$143
Hotels.com$143
Trip.com$150
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Full view
View all photos (837)837
Room & Suite (224)
Dining (118)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Gray Hotel
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
A truly unique Chicago hotel experience! The Kimpton Gray Hotel takes its name from the building's original design and ornate marble throughout the building. Formally known as the New York Life Insurance building, the building’s origin dates back to 1894. Our modern luxe hotel proudly shows it’s historic features juxtaposed against contemporary-styled guest rooms with crisp furnishings. Our location is ideal for both business and leisure travelers sitting in the Loop, walking distance from Millennium Park. Visit our on-site, in-the-know hangouts such as the sophisticated Vol. 39 for wine, champagne and caviar. Looking for something with more energy? Visit Boleo, the top-of-the hotel bar and lounge with retractable roof with Argentinian food and beverage. Still looking? Ask our team for recommendations close by!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Restaurant
Breakfast available
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Light therapy
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Flatscreen TV
On-demand movies
Safe
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quiet
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
365Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
Contact
122 W Monroe St, Chicago, IL 60603-5032
Getting there
MonroeChicago L3 min
Washington/WellsChicago L4 min
Rental CarsSee rental cars from $40/day
808Reviews27Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
+1
We were in town for a layover to accommodate Amtrak delays and we're really glad we stayed here. We weren't looking for a super lively area- just a nice place to sleep within good walking distance to Union Station and this was perfect. Any staff we encountered were super friendly and helpful, the building was gorgeous, our room was quiet, and we enjoyed our view. We arrived in time for wine hour and there was also coffee in the morning. We look forward to staying here again next time we're in Chicago.
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Date of stay: July 2021
Value
Location
Service
Helpful
The customer service was fantastic. I called in advance and asked for a fan and they had it in the room when we arrived. We got to the hotel at 9am and wanted to drop our luggage, but we were able to go ahead and check in. The staff was so friendly and helpful. Sent a text asking for an extra blanket and it was delivered in 20 minutes. I’d stay here again for sure!
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Alexis Napoleon, Owner at Kimpton Gray Hotel
Responded 2 weeks ago
Hi Rebecca C, We are over the moon to hear that our staff was of wonderful service during your visit! I will be sure to pass along those kudos! We hope to see you again soon.
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The hotel was clean. The staff was nice, room was big enough. The hotel felt very upscale. I was not a fan of parking could of used some sort of sign or something showing they are valets for the hotel. I felt like the valets could care less. This was the one place I could feel like needed improvement.
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Alexis Napoleon, Owner at Kimpton Gray Hotel
Responded 2 weeks ago
HI fatboyracing, We are pleased to hear that you enjoyed our atmosphere and that our staff was so attentive during your stay! We do apologize for the lack of service you received from the Valet team. I will pass along that feedback to their management team to ensure that those kind of issues do not arise in the future. We look forward to welcoming you back soon!
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Stayed in Chicago for the weekend after doing business. Great central location. Close to a number of restaurants and sites - many within walking distance. Very comfortable stay, at a hotel with 1st class staff. Only concern, parking was a bit expensive (even self parking a short walk away).
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Date of stay: June 2021
Location
Service
Sleep Quality
Helpful
Response from Alexis Napoleon, Owner at Kimpton Gray Hotel
Responded Jun 15, 2021
Hi RoadMan27, Thank you for taking the time to share those kind words! We are happy to hear that our property was able to meet your needs and that our staff was of excellent service! I will pass along your kudos with the team. We do try to stay competitive with other hotels in the area for parking but I highly recommend the parking app SpotHero as an alternative for discounted parking rates. We look forward to welcoming you back in the near future!
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Short mini vacation in mid May.to Chicago with out dog . We liked the cleanliness, the great location (we were able to walk to many, many places)the building was beautiful and our dog liked that they furnished him a nice dog bed.😊. The staff were attentive but any needs had to be requested including towels or other basics (COVID 19 rules). Parts of the hotel were not functioning- again, COVID related. The bathroom was a little scary for us older adults since there was nothing to grab onto in the shower if you slipped- a necessary safety feature no matter how old you are!! We will definitely return to Chicago & The Gray would be our hotel choice!😊
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Date of stay: May 2021
Rooms
Cleanliness
Service
Helpful
Response from Alexis Napoleon, Owner at Kimpton Gray Hotel
Responded Jun 13, 2021
Hi SHG2013, Thank you so much for taking the time to share those kind words! We are thrilled to hear that you and your furry friend enjoyed your visit with us and will pass along your kudos to our staff! As COVID restrictions loosen in the city, we are hoping to be able to offer more amenities in the near future. We do offer a wide variety of room types at the property and happy to suggest a different bathroom set up on your return visit. We hope to see you soon!
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PRICE RANGE
$155 - $468 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
293
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Claim Your Listing Frequently Asked Questions about Kimpton Gray Hotel
Which popular attractions are close to Kimpton Gray Hotel?
Nearby attractions include The Magic Parlour (0.3 miles), Skydeck Chicago - Willis Tower (0.3 miles), and Room X Escape (0.3 miles).
What are some of the property amenities at Kimpton Gray Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Kimpton Gray Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Gray Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Gray Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Kimpton Gray Hotel?
Conveniently located restaurants include Do-Rite Donuts & Chicken, The Dearborn, and Giordano's.
Are there opportunities to exercise at Kimpton Gray Hotel?
Yes, guests have access to a fitness center during their stay.
Is Kimpton Gray Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Chicago.
Are any cleaning services offered at Kimpton Gray Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Gray Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Gray Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.